2 administration jobs found

About this role Business Unit Overview The German Wealth sales team develops and maintains relationships and drives flows with clients in the Wealth & Retail, Asset Manager and Digital space across iShares ETFs, Active Mutual Funds, Alternatives and bespoke solutions. Key responsibilities This position is based in Frankfurt, focusing on delivering the full range of BlackRock products and capabilities (Index/ETF, active funds, Alternatives) as well as solutions (Technology) and Services (Model portfolios, Portfolio construction) to Asset Management clients across in Germany. The candidate will be working closely with the local leadership team and global internal partner groups with the aim to deliver the best of BlackRock to our clients. In addition, the role includes business development and strategy as the candidate will be supporting developing a clear client segment strategy to identify and drive new business opportunities. Set a client centric strategy...

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....