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Other Onsite customer support specialist

21 customer support specialist jobs found

Apr 21, 2026  
Client Success Specialist, Aladdin Client Experience, Associate Featured
About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world. With a collaborative team of over 400 members, we... Provide...
BlackRock Sydney NSW, Australia Full-Time
Apr 08, 2026  
Portfolio Services and Client Relationship Specialist, Analyst/Associate Featured
About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...
BlackRock Budapest, Hungary Full-Time
Jan 28, 2026  
MS Dynamics CRM Support Specialist, Analyst Featured
About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Dynamics Solution Center team sits within the Transformation pillar & supports a mission to create best-in-class...
BlackRock Gurugram, Haryana, India Full-Time
Jan 14, 2026  
Vegetation Program Manager | Orlando, FL Featured
ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Vegetation Program Manager reports to the Operations Manager at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along utility lines and...
ACRT Services Orlando, FL Full-Time
Jan 14, 2026  
Vegetation Program Manager | St. Petersburg, FL Featured
ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Vegetation Program Manager reports to the Operations Manager at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along utility lines and...
ACRT Services St. Petersburg, FL Full-Time
Jan 09, 2026  
Vegetation Program Manager | Cincinnati, OH Featured
ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Vegetation Program Manager reports to the Operations Manager at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along utility lines and...
ACRT Services Cincinnati, OH Full-Time
Jan 08, 2026  
Vegetation Program Manager | Clarksville, IN Featured
ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Vegetation Program Manager reports to the Operations Manager at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along utility lines and...
ACRT Services Clarksville, IN Full-Time
Jan 08, 2026  
Vegetation Program Manager | Indianapolis, IN Featured
ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Vegetation Program Manager reports to the Operations Manager at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along utility lines and...
ACRT Services Indianapolis, IN Full-Time
Aug 15, 2025  
Treasury Management Onboarding Specialist
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: Treasury Management Onboarding Specialist Remote Work (Local to Plano, TX) Duration: 12+ months Job ref# 241980 Job Description: Candidate will utilize their expertise to manage the end-to-end implementation process for Treasury Management accounts and provide product implementation support and training to clients. Will work closely with the client, Treasury Management Sales Officers, Client Service Teams, and business partners to drive revenue generation by improving client experience and increasing client retention rate through effective management of client implementations. Responsible for implementing and directing all aspects of...
Strategic Staffing Solutions Plano, TX
Aug 15, 2025  
Senior Genesys Engineer
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: Senior Genesys Engineer Location: Denver, CO, 80237 Contract Length: 6+ Months On Site Work Job ref# 242704 Job Description: As a Genesys Specialist, you will be responsible for designing, implementing, and maintaining the Genesys Cloud CX platform to support our global customer engagement strategy. You'll work closely with cross-functional teams to ensure seamless integration of voice, chat, email, and digital channels, delivering exceptional customer experiences. Key Responsibilities: Design and configure Genesys Cloud CX solutions including IVR, routing strategies, and digital channels. Collaborate with business stakeholders to gather...
Strategic Staffing Solutions Denver, CO
Apr 26, 2026  
VP, AI Data Engineering Lead Featured
About this role The VP AI Data Engineering Lead brings sharp judgment, broad ownership, and direct team leadership to the development of production-grade AI systems at the core of a data and knowledge product business. He/she lead a cross-functional team of AI agent engineers and data scientists - setting technical direction, driving delivery, and ensuring the multi-agent GenAI + Vision AI workflows they build meet the accuracy, scalability, and commercial quality bar the business depends on. In parallel, the VP Product Lead shapes solution design upstream, drives backlog decisions with strategic intent, and influences how features are defined long before they enter a sprint. He/she work in close partnership with the Product Manager, domain experts, and commercial stakeholders - bringing a technically grounded perspective that shapes product vision, feature scope, and prioritization for the knowledge products being commercialized. The VP Product Lead has navigated the inherent...
BlackRock Bengaluru, Karnataka, India Full-Time
Apr 26, 2026  
Director - Data Implementations Transformation Featured
About this role Aladdin Data platforms and services are designed to deliver industry leading investment data and risk analytics content to the Aladdin community, including BlackRock as the largest client . The primary users include investors, risk managers, compliance officials, investment operation s and technology teams for broader organization applications . We are proud to supply the data products and solutions to meet the evolving needs of portfolio management , risk and performance analysis, investment compliance, regulatory reporting, client reporting and beyond. Our Data Implementation s team of data implementation specialists cover s end-to-end Aladdin data flow s from vendor and client input data sets to security, portfolio, benchmark, and financial analytics output data for new and expanding Aladdin client s. T he team works directly with clients and Aladdin Client Transformation specialists to understand client dependencies, business objectives and custom...
BlackRock Wilmington, DE Full-Time
Apr 22, 2026  
Analyst, Global Fund Performance Featured
About this role This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. You will be joining the world's leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities. Job Overview The global fund performance team is responsible for ensuring that Preqin's coverage of the alternative assets industry is accurate, up to date and comprehensive. As an Analyst, your primary focus will be on the data processing...
BlackRock Bengaluru, Karnataka, India Full-Time
Apr 15, 2026  
EMEA Head of Commercialization - Citi Portfolio Solutions Powered by BlackRock (CxB) Featured
About this role EMEA Head of Commercialization - Citi Portfolio Solutions powered by BlackRock (CxB) Team Overview Citi Portfolio Solutions Powered by BlackRock (CxB) combines the strategic advisory of a leading global bank with the investment management and technology strengths of one of the world's preeminent asset managers. As investor appetite grows for custom built, whole portfolio solutions, BlackRock continues to invest in our global investment platform to stay at the forefront of clients' evolving needs. Separately Managed Accounts (SMAs) are poised to be a critical growth engine for discretionary wealth in EMEA, and this MD/Director role will be responsible for driving adoption, scale, and sustained commercialization of CxB. The EMEA Head of CxB Commercialization is a senior regional leadership role responsible for driving adoption, scale, and sustained commercialization of Citi Portfolio Solutions powered by BlackRock (CxB). The role partners closely with...
BlackRock London, UK Full-Time
Apr 11, 2026  
Senior Program Manager, Federal Technologies Featured
Description Leads a portfolio of complex, high-impact federal technology projects that connect advanced manufacturing and data-driven systems with defense and federal applications. This role operates with a high level of independence and is accountable for program delivery across cost, schedule, performance, and compliance requirements. Navigates the operational and regulatory complexities of federal and defense programs while supporting business development and funding capture efforts. Serves as the primary program-level point of contact for federal agency stakeholders, ensuring clear communication, disciplined execution, and adherence to contractual obligations. Develops and executes program strategies aligned with SME's broader technology objectives. Leads cross-functional teams composed of SME staff and external partners to deliver measurable results and maintain strong federal customer relationships. MAJOR FUNCTIONS: Oversee a diverse portfolio of defense and...
SME Southfield, MI Full-Time
Apr 09, 2026  
US Wealth Advisory SMA Specialist, Associate/VP Featured
About this role Role Description: BlackRock SMA Specialists in US Wealth Advisory are responsible for accelerating the growth of Separately Managed Accounts in partnership with generalist relationship managers across all advisor segments (Wirehouse, Independent and RIA). SMA Specialists serve as a subject matter expert across the full range of BlackRock SMA offerings including active FI and equity SMAs, Aperio direct indexing and SpiderRock option overlay strategies. They are tasked with developing client relationships, educating financial professionals on the benefits of SMAs, and positioning BlackRock's full suite of custom SMA solutions for their high-net-worth clients. They are the go-to resource for education and training for the internal sales team. They will be focused on delivering deep expertise and broadening our reach to more advisors while proving a "white glove" experience to SMA clients making BlackRock the most convenient asset manager to do business with....
BlackRock Princeton, NJ Full-Time
Apr 08, 2026  
Transactions Operations and Client Relationship Specialist, Analyst/Associate Featured
About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data , and is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are looking for Process - Driven Data Analysts with a strong financial background to join our data governance team. Our client enhances the lending capacity of F inancial I ntermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage increase lending volumes. Financial I ntermediaries include institutions specializing...
BlackRock Budapest, Hungary Full-Time
Mar 24, 2026  
Global Revenue Analyst Featured
About this role Business Unit Overview: BlackRock Finance and Strategy consists of professionals in disciplines such as Financial Planning & Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support, Controllers, Strategy, and Corporate Development. Within the Controllers' Group, the Global Revenues team has responsibility for all Global Revenue bookings and billing/collection for a subset of BlackRock technology clients. Position Description: Collections Specialists are responsible for working with our end user customers. The position's contribution is ensuring that the accounts receivable portfolio turns into cash as the organization's cash flow performance continues to grow each year. This position will be assigned an individual Accounts Receivable portfolio of invoices in which they will be accountable for its performance. This position will be reporting to the Manager, Accounts Receivable based in Belgrade....
BlackRock Belgrade, Serbia Full-Time
Mar 11, 2026  
Aladdin Client Experience, Associate Featured
About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...
BlackRock New York, NY Full-Time
Aug 15, 2025  
Communication Specialist
Strategic Staffing Solutions is currently looking for a Communication Specialist for a W2 contract opportunity with one of our largest clients! Title: Communication Specialist Location: Detroit, MI (Hybrid schedule) Duration: 12+ Months with possibility to convert Role Type: W2 contract engagement Schedule: 3 days a week in person and weekend on call on a rotation basis Job Responsibilities: A Communications Associate is a skilled professional responsible for sharing client's environmental stewardship efforts and Community Engagement activity through multi-channel campaigns. Works with internal client's teams to build and manage communication campaigns to achieve company goals. This role is also responsible for developing key messages around clients' commitment to volunteerism and giving back to the communities where employees live and serve. Key Responsibilities Supports partners within Environment, Customer and Community Engagement other key...
Strategic Staffing Solutions Detroit, MI