47 customer service jobs found

About this role Associate, U.S. Transfer Agency Oversight Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking an Associate who is curious, analytical, and passionate to become part of our team. At BlackRock, we strive to empower our employees and actively engage their involvement in our success. Experience what it feels like to be part of an organization that makes a difference. The Transfer Agency Oversight team is seeking an experienced Associate to support transfer agent operations for BlackRock Mutual Funds, Registered Alternatives, and Money Markets. The Associate will play a critical role in coordinating transfer agent activities, monitoring service levels, and supporting the development of operating models and technology solutions. This role involves close collaboration with intermediary operations teams, transfer agents, vendors, and internal partners such as Product Groups, Legal, Fund...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role Team Overview Client Services is the front line of Preqin Client Management, serving as the primary point of contact for all platform-related inquiries. The team ensures clients maximize value from Preqin by delivering expert support, capturing feedback, and identifying opportunities to enhance the client experience. Job Overview You will deliver high-quality, timely support across multiple channels (chat, email, phone), owning client inquiries end-to-end and resolving complex issues with accuracy and urgency. Through a structured onboarding program, you will build expertise in private markets and Preqin's platform, gaining exposure to how fund managers, allocators, and service providers leverage our data in real-world workflows. You will also partner closely with Sales, Customer Success, Product, and Research to improve platform supportability, drive client satisfaction, and enhance retention. Purpose and Scope: The Client Services team members...

About this role Role Description We are looking for a Data Platform Managed Services & Operations Lead to manage the client experience and scale Data operations for both BlackRock teams and clients. This includes onboarding data pipelines, operational support, incident management and problem management. This role will manage the client experience and ensure high availability, reliability, and performance of enterprise data platforms while enabling seamless onboarding of new use cases and clients. You will act as the bridge between engineering, business stakeholders, and operations teams to deliver stable and scalable data services. Key Responsibilities Platform Operations & L1 Support • Lead and manage L1/L2 operations for the Data Platform. • Ensure 24x7 monitoring, alerting, and first-level incident response. • Define and track SLAs, SLOs, and KPIs for platform performance. • Drive operational excellence and continuous improvement • Maintain SOPs,...

About this role The Global Payroll & Employment Tax function at BlackRock is a dynamic and dedicated group of professionals responsible for ensuring accurate payroll processing and tax compliance for our global employees. Our team is committed to maintaining compliance with all relevant regulations and providing exceptional service to our colleagues. We work collaboratively with various internal stakeholders to streamline operations and continuously improve our processes and value precision, efficiency, and a positive work environment. As Director, Head of APAC Payroll & Employee Payments, you will provide strategic leadership for payroll operations across multiple countries in the APAC region. You will drive transformation, ensure compliance, and deliver an exceptional employee experience through innovative processes and strong vendor partnerships. The countries in scope for this position will include India, Hong Kong, Japan, Singapore amongst many others which...

About this role The Aladdin Product Group develops and supports every facet of BlackRock's information system's needs. Our global teams perform a wide variety of activities, from maintaining system stability to growing the features and functionality of our state-of-the-art trading and asset management platform, Aladdin. The breath of our responsibilities calls for a diverse range of expertise. Team Overview The Aladdin Product Group, Post Trade Applications team provides technology solutions to support investment accounting, performance measurement, cash, asset reconciliation, Derivatives & Client Reporting. The team is responsible for a suite of applications including performance calculation engines, client and ad hoc reporting systems, reconciliation and data publication tools. Job Purpose Build Out Commercial Capabilities for Client Reporting Production on Aladdin Responsibilities include : 80% development of strategic systems around the Client Reporting...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...

About this role BlackRock is one of the world's leading providers of investment, advisory, and risk management solutions, including Aladdin, our investment and risk management technology. Aladdin is a comprehensive technology platform used by BlackRock and delivered to our clients to unify the investment management process across public and private markets. It integrates risk, investment, and client management processes through a common data language, enabling scale, insights, and business transformation. At BlackRock, the Aladdin team comprises the Aladdin Client Business, Aladdin Wealth Tech, Aladdin Product, Aladdin Data, and Aladdin Engineering. Join our AI Platform Engineering team as part of Aladdin Engineering and be at the forefront of financial technology innovation. Aladdin Engineering is the team that designs, builds, and runs Aladdin. Within Aladdin Engineering, there are multiple engineering teams focused on building the different products and platform services for...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $8 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of an engineering team responsible for next generation...

About this role About Quantitative Analytics Engineering BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management, and advisory services to institutional, intermediary and individual investors around the world. Besides offering a range of investment solutions - from fundamental and quantitative active management approaches to highly efficient indexing strategies - BlackRock also provides direct access to its market leading analytic models by onboarding clients to its Aladdin Platform, an end-to-end portfolio management software solution. The Investments and Trading Engineering (ITE) team builds and delivers Aladdin's industry-leading risk management, portfolio management, compliance and trading capabilities. Within ITE, Quantitative Analytics Engineering (QAE) is a global team of quantitative developers responsible for the implementation of security valuation, portfolio risk, liquidity and...

About this role Job Description At BlackRock, technology is central to our mission, and our team continues to drive innovation across the industry. We value curiosity, collaboration, and a willingness to experiment to tackle complex problems. Here, you'll experience a collaborative environment where teamwork happens across departments, regions, and specialties. BlackRock is dedicated to your professional growth as a technologist, offering tailored learning resources, tech-focused career paths, and access to global experts and leaders. This position is within Preqin, a part of BlackRock that plays an essential role in transforming private markets data and technology for clients worldwide. Preqin's efforts enhance our Aladdin platform to provide comprehensive investment solutions. The Preqin Enterprise Data Solutions team manages the delivery of Preqin data to enterprise clients by developing APIs, data feeds, integrations (such as Snowflake and DataBricks), and custom tools...

About this role Product Manager - Private Markets Secondaries Data & Analytics This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. About the team Preqin's L imited Partners Product Group is a cross-functional team within A laddin Product , responsible for creating innovati ve data, analytics and workflow products for our clients investing in Private Markets . We are seeking a Product Manager to join the team and work directly with a multi-disciplinary team using the latest technologies to build out secondaries data and analytics products geared to wards helping our clients make better investment decisions . Job overview Secondaries is a rapidly growing part of private markets , but still very opaque and ripe for innovation . This...

About this role About Aladdin Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The Aladdin Client Business (ACB) encompasses all the client-facing functions of Aladdin and is the entity responsible for growing the Aladdin business with our external clients, implementing our solutions and managing the services across the relationship lifetimes. Role Description The Business Development team engages with prospective clients to understand strategic business challenges and deliver mission-critical solutions. The team is looking to hire a motivated Vice President with a proven track record of consultative and value-based selling within the...

About this role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovation mission-critical. At BlackRock, we're not just managing data - we're shaping the future of financial technology. The Database Hosting Team , part of Platform Hosting Services under Aladdin Platform Engineering , is responsible for the reliability, stability, and performance of BlackRock's financial systems. We operate globally, delivering engineering and operational excellence across: OLTP and OLAP systems for transactional and analytical workloads Data warehousing and distributed platforms for large-scale processing Replication and high availability solutions ensuring resiliency and business continuity Role & Strategic Impact As an Analyst in Database Hosting, you will: Engage...

About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and...

About this role BlackRock Overview: BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. As of December 31, 2025, BlackRock's AUM was $14+ trillion. BlackRock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles across public and private markets. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. As of year-end 2025, the firm had approximately 20,000 employees in more than 30 countries and a major presence in global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website at www.blackrock.com | LinkedIn:...

About this role We are looking for a Cyber Security Data Operations Engineer to join BlackRock's Technology & Operations organization. This role sits within a team responsible for building reliable, secure, and observable data pipelines in a highly regulated environment. You will work closely with technology, operations, and information security partners to deliver data products that enable transparency, automation, and risk‑informed decision making at scale. The ideal candidate is an engineer at heart-comfortable working end‑to‑end across ingestion, transformation, orchestration, and governance-who values clean design, strong documentation, and operational excellence. Key Responsibilities: • Lead requirements gathering sessions and understand business priorities for design and solutioning of applications for the Cyber Security team. • Own and manage a data analytics application roadmap, and prioritization of features against business needs • Build KPIs,...

About this role About the Role BlackRock's Enterprise Data Platform (EDP) is the firm's strategic foundation for how data products are built, governed, and consumed at scale, powering investment decisions, risk analytics, and operational workflows across the firm and its global client base. Data Platform as a Service (DPaaS) is a core capability within EDP, purpose-built to make data product creation fast, reliable, and repeatable. Whether a team is onboarding a new market data feed, publishing a risk dataset, or operationalizing a model output, DPaaS provides the infrastructure, tooling, and guided experience to take a raw data source and turn it into a trusted, production-grade data product. Teams get acquisition, ingestion, transformation, quality validation, and governance without having to build any of it themselves. Why This Role is Exciting Most engineers either build platforms or use them. As a Forward Deploy Engineer on the DPaaS team, you do both. You will...

About this role About BlackRock CCB Wealth Management Limited: BlackRock's purpose is to help more and more people experience financial well-being and the firm has a long history of investing in and serving investors in China. BlackRock aspires to become the leading global asset management firm operating in China and is committed to contributing to the long-term development of the local asset management industry. BlackRock CCB Wealth Management Limited - a Shanghai-based joint venture between BlackRock, China Construction Bank and Temasek - aims to deliver investment excellence by offering customer-centric, diversified and innovative wealth management products and solutions to help Chinese investors secure a better financial future and retire with dignity. About this role: Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that China WMC's business is well managed and meeting strategic, operational and risk...