47 senior user experience jobs found in New York

About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities: Respond to user inquiries, email, or phone-generated support calls Escalate high-impact problems while maintaining responsibility. Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS. Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers,...

About this role About Us: At the heart of BlackRock is Aladdin, the organization responsible for designing, building and operating enterprise financial technology. Being a member of Aladdin means working with the industry's thought leaders to build innovative and next generation products that shape the financial markets. Sitting at the intersection of business and technology, Product Managers within Aladdin Product Management (APM) work closely with Aladdin developers, business stakeholders and clients to innovate, conceptualize, design and pilot new capabilities to simplify our clients' business problems. This specific role sits within Aladdin Studio, which is a platform that enables clients to build on top of Aladdin, bringing together the APIs and integration tools needed to quickly build scalable solutions. Whether you are a professional engineer building new workflow applications, a code-curious portfolio manager customizing investment insights, or a data analyst...

About this role About BlackRock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for individuals who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Team Overview: The Aladdin Product Solutions team accelerates the design and delivery of end-to-end product...

About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $12 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial...

About this role BlackRock is the world's leading asset manager, and Aladdin is at the core of how we power investment decisions globally. As part of the Aladdin AI team, you will help shape and deliver the next generation of AI-driven capabilities embedded across the investment lifecycle. As an Associate AI Product Manager, you will partner closely with senior product leaders, engineering, and AI research teams to execute on a portfolio of high-impact AI initiatives. You will play a key role in translating AI capabilities into scalable, user-centric products that drive efficiency, insight, and measurable business value across BlackRock and for Aladdin clients. This role is ideal for someone who combines strong technical fluency in AI/ML with product instincts and thrives in fast-moving, ambiguous environments. Key Responsibilities Product Strategy & Execution Partner with the AI Product Lead to define and execute the product vision and roadmap for AI client...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. About the Role: Aladdin Studio represents the next generation of extensibility within the Aladdin platform. It enables clients to build, integrate, and customize workflows, applications, and data pipelines on...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate,...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new...

About this role About this role As an Executive Compensation Lead within BlackRock's Global Human Resources department, this individual will work with a team of HR professionals in a fast-paced and dynamic work environment. The role will report into the Head of Executive Compensation and will support other Total Reward partners to deliver effective solutions and advice to the business on aspects related to executive compensation within BlackRock's total rewards programs. Key Job Responsibilities: Advise management on all executive, equity incentive and non-employee director compensation matters, including but not limited to latest market practice, regulatory changes, proxy changes/enhancements. Co-Lead planning, preparation, and distribution of meeting materials for C-Suite executives and the Management Development & Compensation Committee of the Board of Directors Help prepare relevant regulatory filings such as the CD&A section of the proxy statement. Gather...

About this role Technical Relationship Manager, Aladdin - Associate Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and...

About this role Role Overview: We are seeking a visionary, strategic, and execution-oriented leader to serve as the Head of AlphaGen Investor Research Product Engineering. This role centralizes end-to-end ownership of the AlphaGen's research product estate spanning research lifecycle with an explicit focus on eliminating fragmented operational burden and establishing a single accountable organization for AlphaGen's modernization and future growth. You will drive a unified product and transformation strategy that accelerates evolution toward a cloud-native, AI-first research ecosystem. Key initiatives include retiring legacy tooling, modernizing core runtimes, and creating scalable self-service workflows that shorten research-to-production from months to hours. This transformation enables AlphaGen's Investor Research Solutions & Services to focus on high-value quantitative partnership with the Portfolio Management Group (PMG), while Investor Research product (under your...

About this role About the Team: You will be joining a newly launched Forward Deployed Engineering team dedicated to client engagement and platform adoption. This team operates with a startup mentality within the company - high collaboration, agility, and a focus on delivering results. As a principal FDE, you'll serve as a key leader in this team, helping establish its practices and culture. You'll work alongside seasoned data platform engineers and product managers, directly contributing to our mission of empowering users to unlock maximum value from data. Job Summary: We are seeking a Principal-level Forward Deployed Engineer (FDE) Lead to spearhead client-facing technical engagements for our Enterprise Data Platform (EDP). In this high-impact individual contributor role, you will bring product-grade data engineering expertise directly to internal (and later external) clients to drive adoption of our EDP. This role is not primarily a pipeline engineering role....

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role About This Role We are looking for an experienced Salesforce Administrator to join our team at BlackRock. As a Salesforce Administrator, you will be responsible for the day-to-day administration, configuration, and support of Salesforce platform in a multi-org environment. You are expected to work closely with cross functional stakeholders to identify business needs and provide configuration solutions using Salesforce features and functionalities. To be successful in this role, you need to have a passion in building solutions leveraging Salesforce platform and be hands on with declarative tools, specifically flows, process builders, custom app setup, user setup, and managed package apps Key responsibilities All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval...

About this role At BlackRock, technology is fundamental to how we serve clients and operate at scale . Aladdin-our industry‑leading, end‑to‑end investment management platform-embodies this by combining deep financial expertise with advanced data and AI capabilities. We are seeking a Director of AI Platform / Engineering to provide technical and strategic leadership within the Aladdin AI Engineering organization . In this role, you will be responsible for shaping the direction of Aladdin's AI platform, leading high‑impact engineering initiatives, and ensuring the delivery of scalable, reliable, and responsible AI solutions across investment, operations, and data science workflows. This role requires a blend of hands‑on technical depth , architectural leadership , and people and delivery leadership . You will work closely with senior engineering leaders, product managers, data scientists, and business stakeholders to translate AI strategy into production‑grade platforms and...

About this role BlackRock AI Product The BlackRock Applied AI Product Lead will be responsible for setting, and executing against, a clear strategy for a suite of high-impact AI initiatives being delivered for BlackRock investment teams. This individual will lead cross-functional teams including business users, engineering, AI research, and more to deliver impactful AI capabilities that are fit-for-purpose for designated BlackRock teams and business priorities, while keeping an eye towards scalability and commercialization. Success in this role is based on delivering effectively against product scope to achieve product-level KPI targets. Product Manager, BlackRock Applied AI Product Lead BlackRock is the world's leading asset management firm. Being a member of Aladdin Product means working with the smartest in the industry to build i nnovative product s that shape financial markets. We are passionate about using technology to address our clients' toughest...

About this role Understanding and managing risk is the cornerstone of BlackRock's approach to responsible investing. The Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. Our mission is to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenges to drive better business and investment outcomes. RQA promotes BlackRock as a leader in risk management by providing independent top-down and bottom-up oversight to help identify investment, counterparty, operational, regulatory, technology, and third-party risks. RQA is committed to investing in our people to increase both individual enablement and a strong collaborative environment. As a global group located all around the world, our goal is to create a culture of inclusion which encourages teamwork, innovation, diversity, and the development of our future leaders. We actively engage in discussions on...

About this role About BlackRock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Product Managers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most...

About this role The Cloud Modernization team sits at the intersection of infrastructure and software engineering and is responsible for designing and managing multi-cloud Platform-as-a-Service (PaaS) capabilities that enable application teams to use them in a consistent, scalable, and secure manner across the firm. In this position, you will be a hands‑on senior software engineer with deep expertise in Java and Python , combined with strong experience working with public cloud platforms and infrastructure automation . You will contribute directly to the development of shared platform capabilities while also serving as a people leader , responsible for mentoring and developing engineers. This role balances individual technical contribution, platform‑oriented engineering leadership, and people management within a large‑scale, enterprise platform environment. Key Responsibilities Application & Platform Engineering Enablement...