20 client service associate jobs found in Edinburgh

About this role BlackRock is a global investment management firm dedicated to helping people build better financial futures through investing and financial technology. Entering 2026, BlackRock manages approximately $14 trillion in assets under management , reflecting the trust clients place in our scale, expertise, and long‑term perspective. Our combination of investment insight and technology-powered by Aladdin-positions BlackRock to help clients navigate change and unlock opportunity in an evolving global economy. Client Services & Solutions (CSS) is a global, horizontal organization focused on delivering seamless, end‑to‑end client experiences by aligning service delivery, digital capabilities, and operational execution across the client lifecycle. Its purpose is to simplify client journeys and deliver consistent, scalable outcomes for both BlackRock and Aladdin clients. Client Service Officer Role: Build relationships, foster connectivity & manage...

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals . About Client Experience Client Services & Solutions is comprised of Outsourced Platform Services and Client Experience Delivery teams (CXD). Our mission within the Client Service and Solutions organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. CXD is responsible for the delivery of all elements of client experience, including onboarding, contracting, and ongoing client servicing, combining client-facing and operational teams across EMEA with primary locations in Edinburgh, London, and Budapest. Team Overview The Contracting team partners closely with Relationship Managers, Client Service Officers,...

About this role As an Associate within the FAIR team, you will be part of a high impact team focused on delivering exceptional analytical reports. This team's work focuses on analysing and recalculating fees and expenses relating to private equity and other alternative investments and providing insight to our LP clients regarding the expense structures of their investments. You will be responsible for providing post investment due diligence services through examining financial data that provides our clients insight into their management fee, expense, and carried interest structures. If you are an experienced fund accountant, auditor, or financial due diligence professional who appreciates the nuances of private equity agreements, complex legal agreements, and financial structures - FAIR is the place for you. As an Associate, you will have the ability to add value across multiple clients within the FAIR team, enabling you to gain a deep perspective and awareness of the wider...

About this role This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionising private markets data and technology for clients globally , complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. We are seeking a Legal Associate to join BlackRock's Legal Insights team, supporting our FAIR (Fee and Expense Analysis & Reporting) service for private market clients. This role is ideal for a lawyer or legal professional with strong analytical skills who is interested in applying legal expertise in a data‑driven, operational environment . What you'll do Review private fund documentation (LPAs, side letters, MFNs) Analyse legal fee and terms data using standard templates Identify non‑standard drafting, missing documents, and interpretation issues Support FAIR validation and client reporting through accurate legal analysis Work closely with senior lawyers and operations...

About this role About Client Services Solutions Client Services and Solutions (CSS), part of Technology & Operations, delivers outstanding client service. CSS works closely with client-facing teams throughout the firm to improve and provide a seamless client experience. Our vision is to make BlackRock easy to do business with and deliver consistently high-quality service across all products using optimized technology. Where we come in! Within CSS, the Strategy & Change group handles essential Client Experience Delivery (CXD) initiatives for the enterprise. They work closely with business, technology, and operations leaders to turn strategic goals into clear priorities, scalable operating models, and actionable change. This process clarifies key objectives, encourages aligned responsibility, and builds momentum to reach measurable results and lasting adoption. Where you come in! As a Strategy & Change Business Analyst you will support the delivery of CXD...

About this role About this role Aladdin Studio is BlackRock's platform for building extensible, scalable solutions on top of Aladdin. It empowers internal teams - portfolio managers, researchers, developers, and analysts - to create analysis, automations and applications to streamline investment workflows as well as research that accelerates alpha generation across the firm. As a member of the Data Platform Operations team, you will support both Aladdin Studio and enterprise data pipelines - interacting , engag ing and solv ing problems for some of the most technically sophisticated users of Aladdin. Our team is also responsible for delivering the monitoring, logging, alerting and observability framework s across these platforms to ensure they are scalable and resilient as we enter a period of significant growth. We are actively embedding AI and agentic workflows into the way we operate and are looking for someone to play a hands-on role in shaping that journey. Role...

About this role Own advanced operational support and stability for enterprise data platforms, acting as the primary L2/L3 interface for ETL/ELT pipelines, orchestration, observability, and Snowflake workloads . The role bridges execution and engineering, with accountability for incident resolution, platform reliability, and operational improvement . Key Responsibilities Own L 1 /L 2 operational support for production data platforms, including data lakes, streaming pipelines, and Snowflake-based analytics . Diagnose and resolve complex failures in ETL/ELT pipelines and orchestration frameworks , partnering with engineering where required . Actively manage incidents, including impact assessment, remediation coordination, and post incident documentation. Improve monitoring, alerting, and observability coverage , identifying gaps and driving instrumentation enhancements. Support onboarding of new pipelines and data products by validating...

About this role Internal Audit Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Business Audit With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses....

About this role Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and business partner - and to take full advantage of...

About this role About Aladdin Data: Aladdin Data team is a part of BlackRock's Aladdin platform, which is a comprehensive investment and risk management system. The team is responsible for various aspects of data management and analytics delivery for our clients and BlackRock within the Aladdin ecosystem. About the Analytics Stewardship Team Analytics Stewardship team brings together the functional expertise and responsibilities within the Aladdin Data organization to ensure Aladdin's investment and risk analytics meets highest standard of quality and are delivered at scale. Analytics Stewards work along with Client Business, Product, Engineering, Operation and broader Aladdin Data teams on design, improvement, development and deployment of new and existing analytics. We are currently hiring for a role within the team focusing on Private Markets . Responsibilities: Act as an owner of analytics solutions supported by the Aladdin Data platform. Aspire to grow...

About this role Aladdin Data team is a part of BlackRock's Aladdin platform, which is a comprehensive investment and risk management system. The team is responsible for various aspects of data management and analytics delivery for our clients and BlackRock within the Aladdin ecosystem. About the Analytics Stewardship Team Analytics Stewardship team brings together the functional expertise and responsibilities within the Aladdin Data organization to ensure Aladdin's investment and risk analytics meets highest standard of quality and are delivered at scale. Analytics Stewards act as owners of the analytics solutions supported by the Aladdin Data platform and aspire to continuously grow and improve the analytics estate while increasing its commercial value. We partner closely with Client Business, Product, Engineering, Operation and broader Aladdin Data teams on design, improvement, development and deployment of new and existing analytics. Responsibilities : Partner with...

About this role We are looking for a curious, collaborative ServiceNow Business Analyst to join our growing ServiceNow CoEI team. Our work exists where people, process, and technology converge, supporting teams across the enterprise to deliver effective, scalable ServiceNow solutions. In this role, we work closely with business collaborators and technical teams to understand challenges, build requirements, and convert business needs into clear, actionable ServiceNow outcomes. You will play an important part in supporting continuous improvement initiatives while ensuring alignment with our ServiceNow platform strategy, standards, and ways of working. Key Responsibilities Partner with business groups and implementation teams to capture, clarify, and document requirements for ServiceNow improvements, integrations, and new capabilities Transform business needs to functional requirements, user stories, and acceptance criteria Ensure solutions align with ITSM processes,...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to tackle some of the world's most sophisticated problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for an Associate Software Engineer who is eager to learn, build, and grow. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, and passion while giving you the opportunity to develop technically and as an individual. With over USD $11 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being an engineer at BlackRock means you get the best of both worlds; working for one of the most sophisticated financial technology companies and being part of a software...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Business Unit Overview: BlackRock Finance and Strategy consists of professionals in disciplines such as Financial Planning & Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support,...

About this role At BlackRock, technology is the foundation of our business. As an ASO, DevOps & Application Support with a strong Java engineering background, you will lead the reliability, automation, and production stability of mission‑critical enterprise-scale software. This role is ideal for engineers who like to innovate and solve complex challenges while fostering a culture of excellence and continuous improvement. About Post Trade Accounting (PTA) A major strategic area within Aladdin and one of BlackRock's largest engineering investments. Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. Agile and collaborative environment that values technical depth,...

About this role Title: Campus Recruiter, Associate The Early Career Talent Acquisition team is looking for an Associate level recruiter to help drive and deliver the Early Careers recruitment strategy, building relationships with internal clients and external candidates and providers, serving as a talent scout for the firm. Our objective is to source and deliver exceptional entry-level talent to the firm across a broad spectrum of roles across UK, Europe, Middle East & Africa (EMEA). This is accomplished through engagement initiatives; marketing campaigns; utilizing technology to connect with candidates, curating talent pools; and developing candidate screening and selection methods to cast a wide net for talent and hire the most suitable diverse talent. The Role Our recruiters are part of a small and close-knit team reporting to the Head of EMEA Early Careers based in Edinburgh, working in collaboration with the broader global Campus function. The recruiters...

About this role Data Engineer - AWS Native Data Platforms Technology & Operations | BlackRock About the Role We are looking for a Data Engineer to join BlackRock's Technology & Operations organization, supporting the design, build, and operation of our Cloud ‑ native data platform that power critical technology, security, and operational use cases across the firm. This role sits within a team responsible for building reliable, secure, and observable data pipelines in a highly regulated environment. You will work closely with technology, operations, and information security partners to deliver data products that enable transparency, automation, and risk ‑ informed decision making at scale. The ideal candidate is an engineer at heart-comfortable working end ‑ to ‑ end across ingestion, transformation, orchestration, and governance-who values clean design, strong documentation, and operational excellence. What You'll Do...

About this role About Fund Data Stewardship (Associate) The Data Stewardship Team is responsible for ensuring the data needs of BlackRock and the clients of BlackRock Solutions are fulfilled with accurate, complete and timely data. As an Associate on the Data Steward Team, you will support a growing area in a dynamic and challenging environment. The Fund Data Stewardship Team was established, to develop the firmwide fund data ingestion and distribution strategy and operational support models to meet the long-term fund data needs for existing and newly created fund products and services. The team will focus on oversight, quality control and governance of product and firm-level fund data being distributed and ingested by 3rd parties. This will also include cross functional evolution of systematic changes required to improve the Aladdin fund data distribution and ingestion model and process. This position requires active stakeholder management with internal and external...

About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. Overview Join our distributed team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of...

About this role At BlackRock, technology is the foundation of our business. As a Associate, Java Back-End Engineer, you'll lead by example - architecting, coding, and mentoring teams to build resilient systems that power our global post-trade operations. You'll design and deliver enterprise-scale software with a focus on reliability, performance, and clean engineering practices. About Post Trade Accounting (PTA) - A major strategic area within Aladdin and one of BlackRock's largest engineering investments. - Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. - Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. - Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. - Agile and collaborative environment that values technical depth, quality, and innovation. Key...