4 customer service jobs found in Atlanta

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Business Unit Overview The Enterprise Services team oversees the firms' efforts around Safety, Security, Resilience, Real Estate, Travel and Executive Technology Support. The Real Estate Portfolio Management team manages the global portfolio for all...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world. With a...

About this role The Role We are seeking a Data Architect & Engineering Lead to drive the strategy and execution of our next-generation data platform. This leader will be responsible for designing, implementing, and managing highly scalable, high-performance data systems that power our core investment and analytical capabilities. The ideal candidate has deep expertise in distributed systems, modern cloud data architectures, and a proven track record of leading high-impact engineering teams, particularly within the financial or capital markets sector. Key Responsibilities Team Leadership & Mentorship: Lead and mentor a distributed team of data and platform engineers, fostering a culture of technical excellence, accountability, and professional growth. High-Performance Data Solutions: Oversee the design and implementation of ETL/ELT pipelines using Cloud Data warehouses like Snowflake ensuring data quality and compliance for multi-terabyte scale data...

About this role About the Role BlackRock's Enterprise Data Platform (EDP) is the firm's strategic foundation for how data products are built, governed, and consumed at scale, powering investment decisions, risk analytics, and operational workflows across the firm and its global client base. Data Platform as a Service (DPaaS) is a core capability within EDP, purpose-built to make data product creation fast, reliable, and repeatable. Whether a team is onboarding a new market data feed, publishing a risk dataset, or operationalizing a model output, DPaaS provides the infrastructure, tooling, and guided experience to take a raw data source and turn it into a trusted, production-grade data product. Teams get acquisition, ingestion, transformation, quality validation, and governance without having to build any of it themselves. Why This Role is Exciting Most engineers either build platforms or use them. As a Forward Deploy Engineer on the DPaaS team, you do both. You will...