55 client service manager jobs found

Kaiser Permanente Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of...

Kaiser Permanente Job Summary: Provides case management services to a caseload of low- and medium-risk patients. Interviews patients and their caregivers to evaluate needs, goals, and current services. Proposes process improvements for determining initial eligibility, benefits, and education for all admissions, leveraging advanced knowledge to assess medical necessity and required level of care to inform physicians. Analyzes and ensures authorization data and escalates inaccuracies. Develops a client-focused case management plan in collaboration with healthcare team, patient, and caregivers that is consistent with regulatory, accreditation, and regional guidelines. Assists patients with gaining access to care based on their needs, making referrals as appropriate. Coordinates resources and services to assure continuity and quality of care. Attends case management rounds with clinician and updates authorizations and diagnoses as needed. Assesses patient progress toward treatment...

UNC Health Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Labor & Delivery is seeking a Clinical Nurse IV Team Leader for a 36 hours/week, day shift, flexible scheduling position. Includes both clinical and administrative/non-clinical shifts; flexible scheduling for administrative hours are available. Our Labor & Delivery Unit is a Level III referral center, which provides care to both normal and high-risk laboring and ante partum patients. Approximately 4,200 babies are born each year at UNC Medical Center. Several thousand patients are also seen in its triage area. In addition, L & D providers and staff perform numerous high-risk procedures such as vaginal and cerclage placements, amniocentesis and versions as well as various fetal procedures, including IUTs, fetal shunt placements and exit procedures. The area consists of 15 labor...

Momentum Life Sciences About the Position: The Bilingual (Spanish) Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions: Reasonable accommodations may be made...

Momentum Life Sciences About the Position: The Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions: Reasonable accommodations may be made to enable...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Momentum Life Sciences About the Position: The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative hematology-oncology therapy across academic, community, and office-based settings. Through in-person and virtual engagements, the educator will serve as a trusted clinical resource for nurses and the broader care team, supporting treatment initiation, ongoing administration, side-effect management, patient-engagement strategies, and REMS (Risk Evaluation and Mitigation Strategy) program requirements. This role will engage identified oncology practices, assess educational needs, and build strong relationships to deliver tailored programs that deepen understanding of initiation processes, safety considerations, and therapeutic expectations ultimately enabling HCPs to have more informed, meaningful conversations with patients. Essential Functions: Reasonable accommodations...

Riverside Community Care Riverside Community Care Love what you do! Nurse Care Manager / Registered Nurse – Behavioral Health Community Partners Riverside is seeking a Registered Nurse to join our growing Behavioral Health Community Partners (BH CP) team for a hybrid position based out of our Needham area office. We have a unique opportunity to expand your experience on an interdisciplinary team and coordination with clients living with psychiatric or mental diagnosis. The BH CP team provides services to people served within in the community. In this exciting position, you will be part of a multi-disciplinary team, collaborating with behavioral and medical health providers all working to link eligible Masshealth consumers to community-based resources and to reduce barriers to these consumers engaging in appropriate community-based services. The Nurse Care Manager will provide, oversight of medication reconciliation, review and collaboration on assessments,...