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Management technical support analyst

166 technical support analyst jobs found

Professional Diversity Network
Mar 06, 2026  
Principal Analyst, Digital Assets Product Management
Fidelity Investments Job Description: Principal Analyst, Digital Assets Product Management Note: Fidelity is not providing immigration sponsorship for this position The Role This Principal Analyst role will support the Global Product Solutions delivery team and will help to enable the delivery of a foundational Digital Assets operating model and platform by providing critical digital subject matter expertise and context around cryptocurrencies, tokenized products, and blockchain technology. The Principal Analyst will be a key contributor to initiatives with diverse scope and complexity, acting as the primary interface between business practitioners, customers, and product delivery teams while applying best-in-class business analysis tools, techniques, and methodologies. The Principal Analyst will develop a significant internal voice on behalf of the product area and across the broader Fidelity Fund Investment Operations (FFIO) organization, working with business...
Professional Diversity Network Westlake, TX, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Principal Analyst, Digital Assets Product Management
Fidelity Investments Job Description: Principal Analyst, Digital Assets Product Management Note: Fidelity is not providing immigration sponsorship for this position The Role This Principal Analyst role will support the Global Product Solutions delivery team and will help to enable the delivery of a foundational Digital Assets operating model and platform by providing critical digital subject matter expertise and context around cryptocurrencies, tokenized products, and blockchain technology. The Principal Analyst will be a key contributor to initiatives with diverse scope and complexity, acting as the primary interface between business practitioners, customers, and product delivery teams while applying best-in-class business analysis tools, techniques, and methodologies. The Principal Analyst will develop a significant internal voice on behalf of the product area and across the broader Fidelity Fund Investment Operations (FFIO) organization, working with business...
Professional Diversity Network Merrimack, NH, USA Full-Time
Professional Diversity Network
Nov 13, 2025  
Director, Workforce Management
Ross Stores, Inc Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our...
Professional Diversity Network Dublin, CA, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Product Management- Partnerships Conversions
Capital One Manager, Product Management- Partnerships Conversions Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Join thePartnerships Conversions Product teamand be at the forefront of a major modernization program seeking to revolutionize how we convert credit card portfolios to Capital One.This is a high-impact role where you will: Own the Strategy:Drive the development and delivery of our cutting-edge strategy across Partnerships and the Enterprise. Build Next-Generation Software:Lead the charge in creating the next evolution of...
Professional Diversity Network New York, NY, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Process Management - PULSE Governance
Capital One Manager, Process Management - PULSE Governance The PULSE Product Governance Team is responsible for governing the end-to-end product lifecycle, ensuring strong risk management, operational excellence, and transparent decision-making across the product development activities. We evaluate and refine lifecycle controls, enhance process quality and enable consistent governance for program development on Debit products across the Global Payments Network. As a Manager, Process Risk Management at Capital One you'll be responsible for working with business partners to ensure adherence with enterprise risks and controls that support the Product Lifecycle Responsibilities: Manage a team that serves as an interdepartmental liaison, interfacing with lines of Business, Tech and Risk to provide oversight of and adherence to enterprise standards and controls across the Product Lifecycle Oversee management of controls and risk standards through execution, testing,...
Professional Diversity Network Riverwoods, IL, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Product Management, CDN DO
Capital One Manager, Product Management, CDN DO Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As a product manager within the Card Data team, you'll be responsible for building a trusted, authoritative data ecosystem that serves the needs of both data producers and consumers across our Card organization. You'll work closely with a wide range of teams to understand their requirements to improve the trust of their data , identify pain points, and define the product strategy. Your focus will be on...
Professional Diversity Network New York, NY, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Product Management, Customer Core
Capital One Manager, Product Management, Customer Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Customer Identity and Core team (CIC) is part of Capital One's Enterprise Product and Experience organization. The CIC team is responsible for managing the enterprise system of record for over 100 million customers, both consumers and businesses, enabling access to the company's digital experiences and protecting critical customer account information at the highest level of security. The products built by our team are foundational for...
Professional Diversity Network New York, NY, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Product Management, Customer Core
Capital One Manager, Product Management, Customer Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Customer Identity and Core team (CIC) is part of Capital One's Enterprise Product and Experience organization. The CIC team is responsible for managing the enterprise system of record for over 100 million customers, both consumers and businesses, enabling access to the company's digital experiences and protecting critical customer account information at the highest level of security. The products built by our team are foundational for...
Professional Diversity Network Richmond, VA, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Product Management, Customer Core
Capital One Manager, Product Management, Customer Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Customer Identity and Core team (CIC) is part of Capital One's Enterprise Product and Experience organization. The CIC team is responsible for managing the enterprise system of record for over 100 million customers, both consumers and businesses, enabling access to the company's digital experiences and protecting critical customer account information at the highest level of security. The products built by our team are foundational for...
Professional Diversity Network McLean, VA, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Senior Manager, Product Management - Enterprise Core Platform
Capital One Senior Manager, Product Management - Enterprise Core Platform Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Senior Manager, Product Management - Enterprise Core Platform
Capital One Senior Manager, Product Management - Enterprise Core Platform Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution...
Professional Diversity Network McLean, VA, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Manager, Product Management, Offers
Capital One Manager, Product Management, Offers Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team: At Capital One, the Decisioning Platform & Consumer Services (DP&CS) organization is at the forefront of innovation, scaling and evolving how we customize decisioning experiences for hundreds of millions of customers. We operate at the critical intersection of data, design, and technology to create meaningful, measurable value for both the business and our users. We are looking for collaborative...
Professional Diversity Network New York, NY, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Senior Manager, Product Management - Enterprise Core Platform
Capital One Senior Manager, Product Management - Enterprise Core Platform Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution...
Professional Diversity Network New York, NY, USA Full-Time
Professional Diversity Network
Mar 06, 2026  
Senior Manager, Product Management - Enterprise Core Platform
Capital One Senior Manager, Product Management - Enterprise Core Platform Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution...
Professional Diversity Network Richmond, VA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Project Controls Team Lead - Earned Value Management
Southern Company This posting is for one Project Controls Team Lead position with focus in Earned Value Management: Project Controls Team Leader - Located at the Energy Center in Birmingham, AL or Georgia Power Headquarters in Atlanta, GA JOB SUMMARY This position is responsible for the oversight and coordination of the Technical Shared Services (TSS) Earned Value Management. This includes: Providing direction and implementation of Project Shared Services (PSS) policies, standards, and procedures. Ensuring Earned Value Management deliverables meet and/or exceed Business Operations Framework requirements in a timely manner to support project / program requirements. Providing strategic planning for all aspects of earned value management tracking / analyzing. This position may have full-time and/or supplemental / vendor service direct reports. JOB REQUIREMENTS: Education Bachelor's degree in finance, engineering, business administration, or...
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Project Controls Supervisor - Risk Management
Southern Company Project Controls Supervisor position with focus in Risk Management: Project Controls Supervisor - Located at the Energy Center in Birmingham, AL or Georgia Power Headquarters in Atlanta, GA JOB SUMMARY This position is responsible for the oversight and coordination of Technical Shared Services (TSS) Risk Management. This includes providing direction and implementation of Project Shared Services' policies, standards, and procedures, ensuring Risk deliverables meet and/or exceed stakeholder expectations and are provided in a timely manner to meet project / program requirements. This position will also provide strategic planning for all aspects of risk management and provide performance management for all direct reports. The ideal candidate will have a strong background in risk analysis, project management, and proficiency with @Risk software to aid in decision-making and ensure the successful completion of projects within scope, time, and budget...
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Project Controls Team Lead - Earned Value Management
Southern Company This posting is for one Project Controls Team Lead position with focus in Earned Value Management: Project Controls Team Leader - Located at the Energy Center in Birmingham, AL or Georgia Power Headquarters in Atlanta, GA JOB SUMMARY This position is responsible for the oversight and coordination of the Technical Shared Services (TSS) Earned Value Management. This includes: Providing direction and implementation of Project Shared Services (PSS) policies, standards, and procedures. Ensuring Earned Value Management deliverables meet and/or exceed Business Operations Framework requirements in a timely manner to support project / program requirements. Providing strategic planning for all aspects of earned value management tracking / analyzing. This position may have full-time and/or supplemental / vendor service direct reports. JOB REQUIREMENTS: Education Bachelor's degree in finance, engineering, business administration, or...
Professional Diversity Network Birmingham, AL, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Project Controls Supervisor - Risk Management
Southern Company Project Controls Supervisor position with focus in Risk Management: Project Controls Supervisor - Located at the Energy Center in Birmingham, AL or Georgia Power Headquarters in Atlanta, GA JOB SUMMARY This position is responsible for the oversight and coordination of Technical Shared Services (TSS) Risk Management. This includes providing direction and implementation of Project Shared Services' policies, standards, and procedures, ensuring Risk deliverables meet and/or exceed stakeholder expectations and are provided in a timely manner to meet project / program requirements. This position will also provide strategic planning for all aspects of risk management and provide performance management for all direct reports. The ideal candidate will have a strong background in risk analysis, project management, and proficiency with @Risk software to aid in decision-making and ensure the successful completion of projects within scope, time, and budget...
Professional Diversity Network Birmingham, AL, USA Full-Time
Professional Diversity Network
Mar 05, 2026  
Principal Business Analyst, Alternative Investments
Fidelity Investments Job Description: The Role As a Lead Analyst supporting the onboarding of Alternative Instruments in Fidelity Fund and Investment Operations (FFIO), this individual will serve as a vital conduit between the delivery teams and stakeholders to ensure we meet the differentiated needs of Alternative fund structures and requirements. They will work with various internal teams to allow for the efficient functioning of this key line of business in our firm and interact daily with Alternative Investment Sponsors, clients, internal stakeholders, legal/compliance, and others. This Analyst will develop a significant internal voice on behalf of the Alternative product set and the broader FFIO organization, influencing systems and architecture solution design based on complex requirements. As a member of the team, the Principal Analyst leads initiatives with diverse scope and complexity, acting as the primary interface between end users, product management, and...
Professional Diversity Network Merrimack, NH, USA Full-Time
Professional Diversity Network
Mar 05, 2026  
Principal Business Analyst, Alternative Investments
Fidelity Investments Job Description: The Role As a Lead Analyst supporting the onboarding of Alternative Instruments in Fidelity Fund and Investment Operations (FFIO), this individual will serve as a vital conduit between the delivery teams and stakeholders to ensure we meet the differentiated needs of Alternative fund structures and requirements. They will work with various internal teams to allow for the efficient functioning of this key line of business in our firm and interact daily with Alternative Investment Sponsors, clients, internal stakeholders, legal/compliance, and others. This Analyst will develop a significant internal voice on behalf of the Alternative product set and the broader FFIO organization, influencing systems and architecture solution design based on complex requirements. As a member of the team, the Principal Analyst leads initiatives with diverse scope and complexity, acting as the primary interface between end users, product management, and...
Professional Diversity Network Westlake, TX, USA Full-Time
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