4 information technology jobs found

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The National Service Delivery Manageris responsible formanaging ArcticCare service agreements and application projects for post-implementation Clients. As the primary ArcticCare contact-both internally and externally-this person ensures the successful delivery of services across the full lifecycle of each agreement. This role owns the Client Executive Sponsor(s) relationship, managing expectations, overseeing contractual obligations, and driving strategic planning in line with the ArcticCare agreement. Regular communication with Executive Sponsor(s) ismaintainedthrough phone, email, virtual meetings, and on-site visits. The National Service Delivery Manager role resolves Client satisfaction escalations independently andfacilitatestechnical escalation whenrequired, with a continuous focus on long-term Client relationships and high satisfaction. Strong project management and Client relationship skills are...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead deployment of Mondelēz International’s risk-based food safety management program from design to execution for the Portland Bakery and its partners, including consumers, customers, suppliers, external manufacturers, and trademark licensing agreements. How you will contribute You will lead the Quality, Food Safety and Sanitation programs at the Portland Bakery. You will leverage and deploy global and regional quality and food safety programs and policies and will capture operational feedback to help keep them up to date. In addition, you will ensure that risk assessments are used as a key decision-making approach for product, process and package design safety and provide risk-based food safety verifications for suppliers, internal and external plants, and warehouses. In this role, you will also support the...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You will lead the production operations in the Plant and delivering key performance targets (SQCDSM) in safety, quality, productivity, volumes, cost, sustainability, organizational morale. You will ensure our manufacturing strategy is implemented and is fully effective and you will strive to build a high performing organization. How you will contribute You will: Manage change/ transformation amongst the Manufacturing team in the implementation of IL6S (Integrated Lean 6 Sigma) , FoF (Factory of the Future), line-centric organization, TPM pillars (AM-Autonomous Maintenance, PM-Progressive Maintenance, integrated 6-star model) to progress into self-sufficient teams. Role model values and principles through effective coaching, mentoring and development of the team. Support the Manufacturing annual operational plans and...