11 customer service supervisor jobs found

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Supervisor, DSD Warehouse role is a front-line leadership role that is responsible for day-to-day tactical tasks of the daily warehouse operations. The Supervisor, DSD Warehouse is responsible for effectively driving execution against all core Key Performance Indicators (KPI’s) and priorities in the 4 major pillars of Safety, Service, Savings and People. Additional responsibilities: Active on the branch warehouse floor - coaching Warehouse associates, 5S, managing standard work processes for the Warehouse Pillar & optimizing service, and ensuring the labor structure is aligned with the branch financial plan. Responsible for Pallet Methods, training, developing, and providing direction for pick/pack/loading procedures. Supervisor, DSD Warehouse are responsible for the execution and engagement of daily management system...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Job Scope & Key Responsibilities The Supervisor, DSD (Direct Store Delivery) Delivery is a front-line leadership role responsible for the day-to-day tactical execution of branch operations and broader Customer Service & Logistics (CS&L) strategies related to delivery. Core Responsibilities: Daily Management: Manage daily plans, including order/route management, employee performance, and communication with internal/external stakeholders. Driver Engagement: Provide ongoing coaching to delivery drivers, work with customers, and manage standard work processes for the Delivery Pillar. Scheduling & Compliance: Schedule routes, conduct ride-alongs, and ensure compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, ELD compliance). KPI Management: Drive execution against core...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The Order To Cash Manager serves as a supervisor, subject matter expert, and teammate on all accounts receivable, credit management, and collections management responsibilities. The OTC Manager contributes to company success by driving compliant, accurate, timely and consistent processes contributing to timely and efficient cash collections for the company. Responsibilities include balancing day-to-day management of the OTC workflow, overseeing OTC staff, and continuous review and enhancement of process, functions, and capabilities to improve cash flow, minimize bad debt, and ensure excellent customer service. Essential Duties: Serve as the primary escalation resource for priority items in receivables Lead month-end close review and completion for receivables for all ledgers Reconcile revenue monthly and perform...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day! How you will contribute The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs)....

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **Onsite - M-F [2nd Shift/Split Shift] 6PM- 4AM (Weekends as needed) ** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Responsible for day-to-day tactical execution of branch operations...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Reporting to the Health and Welfare Manager as a strategic partner we’re looking for a Sr. Benefits Analyst interested in taking it to the next level. In this role, you have a customer service approach to ensure the Health and Welfare benefit plans for employees are operating effectively. You enjoy bringing ideas and solutions to the table to engage employees while enhancing their experience. In addition, you thrive in a fast-paced, high-activity role where you will juggle multiple tasks, manage time sensitive requests, plan independently and prioritize as appropriate with an adaptable growth mindset. You understand complex data and use information to make appropriate decisions. Being a positive team player, building relationships, delivering results, and collaborating across functions and teams is essential in your day to day. How...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will support warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the warehouse organization. In this role, you will implement warehouse strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. How you will contribute You will: Own the P&L for warehouse operations Manage all activities related to handling and warehousing of finished goods, semi FG and/or raw and pack materials for our distributions...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on...

** THIS POSITION IS CONTINGENT UPON AWARD**   GENERAL DESCRIPTION: Tyonek Services Group (Tyonek) is an 8(a) Native American Corporation formed under the Alaska Native Claims Settlement Act of 1971 (ANCSA). We are seeking a Program Manager (PgM) who will serve as the primary interface between the company and government program authorities. You will oversee the execution of contract requirements of the Marine Corps Prepositioning Programs and have significant responsibility for managing program resources. This position requires extensive knowledge and experience with Depot Level Modification line, and O-Level, and I-Level maintenance support on H-1 Helicopters. This position is responsible for ensuring the required deliverables are met within the specified constraints of time and cost and to achieve the potential benefits defined in the Statement of Work. The PgM is the Tyonek representative to the US Government customer. The PgM will have the overall...

Working at Envision means having a job that’s more than just a way to make money. It's a job that makes a difference. We offer team members: Careers with purpose Teamwork environment Amazing 401K Retirement Plan Envision Paid Life Insurance Medical, Dental, Vision, FSA Plans 10 Paid Holidays PTO & Vacation Tuition Reimbursement POSITION SUMMARY: Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases. Assist in the supervision of staff and scheduling appropriate coverage of staff during store hours. Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE: Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial losses, operational inefficiencies and statutory non-compliances caused by the lack of controls or effective governance. You will manage deep-dive analyses and Advisory Reviews on risk areas, provide advisory support to management on Strategic Projects, lead Data Analytics and Digitalization initiatives, manage the SOX program in the region and supervise and provide training on controls, among other activities. In addition, you will manage the locally based Internal Control Managers and Sr. Analysts. How you will contribute This person will have responsibility of supporting NA base business and NA Ventures, while also providing regular global...