20 customer operations jobs found

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial losses, operational inefficiencies and statutory non-compliances caused by the lack of controls or effective governance. You will manage deep-dive analyses and Advisory Reviews on risk areas, provide advisory support to management on Strategic Projects, lead Data Analytics and Digitalization initiatives, manage the SOX program in the region and supervise and provide training on controls, among other activities. In addition, you will manage the locally based Internal Control Managers and Sr. Analysts. How you will contribute This person will have responsibility of supporting NA base business and NA Ventures, while also providing regular global...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day! How you will contribute The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs)....

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **Onsite - M-F [2nd Shift/Split Shift] 6PM- 4AM (Weekends as needed) ** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Responsible for day-to-day tactical execution of branch operations...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day! Job Scope Manager, DSD Logistics provides overall leadership and Profit and Loss (P&L) responsibilities for their Direct Store Delivery (DSD) operation. Manager, DSD Logistics is responsible for partnering with customer teams, retail teams, and logistics support teams to execute strategies through the development of local plans and tactics across multiple product lines and...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Job Scope & Key Responsibilities The Supervisor, DSD (Direct Store Delivery) Delivery is a front-line leadership role responsible for the day-to-day tactical execution of branch operations and broader Customer Service & Logistics (CS&L) strategies related to delivery. Core Responsibilities: Daily Management: Manage daily plans, including order/route management, employee performance, and communication with internal/external stakeholders. Driver Engagement: Provide ongoing coaching to delivery drivers, work with customers, and manage standard work processes for the Delivery Pillar. Scheduling & Compliance: Schedule routes, conduct ride-alongs, and ensure compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, ELD compliance). KPI Management: Drive execution against core...

Hanson Values Integrity | Commitment | Quality | Relationships | Innovation If you’re looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company’s practices creates a focus on client success and partnerships that are important to our communities and our environment. About HansonProfessional Services Inc. Hanson is a nationally recognized consulting firm providing engineering, planning, and allied services. With a strong commitment to safety, innovation, and client service, we support infrastructure resiliencenationwide. We are currentlyseekinga full-time Utility Field Contractor Supervisor with an electrical background to support our power market operations in Florida. Position Overview: The Field Contractor Supervisor willlead the coordination of utility subcontractors, execution, and documentation for work on assigned...

This is an exciting time to be joining Delta Star! We are Delta Star! The largest, American-owned medium power transformer manufacturer in the United States and the premier manufacturer of mobile transformers and mobile power substations in North America. We are an industry-leader that has harnessed the power of electricity to reliably connect you to an essential part of modern-day life. Giving you the peace of mind you deserve to go out and make the world a better place! Summary Delta Star Inc. is seeking a strategic, people-focused, and operationally minded Field Service Operations Manager to lead the day-to-day operations of our Field Service business. If you excel at guiding teams, building efficient workflows, and driving operational excellence across a dynamic, multi-location environment, we want to hear from you! What You'll Do As the Field Service Operations Manager, you’ll oversee all operational functions within the Field Service Operations...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Reporting to the Health and Welfare Manager as a strategic partner we’re looking for a Sr. Benefits Analyst interested in taking it to the next level. In this role, you have a customer service approach to ensure the Health and Welfare benefit plans for employees are operating effectively. You enjoy bringing ideas and solutions to the table to engage employees while enhancing their experience. In addition, you thrive in a fast-paced, high-activity role where you will juggle multiple tasks, manage time sensitive requests, plan independently and prioritize as appropriate with an adaptable growth mindset. You understand complex data and use information to make appropriate decisions. Being a positive team player, building relationships, delivering results, and collaborating across functions and teams is essential in your day to day. How...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will support warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the warehouse organization. In this role, you will implement warehouse strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. How you will contribute You will: Own the P&L for warehouse operations Manage all activities related to handling and warehousing of finished goods, semi FG and/or raw and pack materials for our distributions...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Supervisor, DSD Warehouse role is a front-line leadership role that is responsible for day-to-day tactical tasks of the daily warehouse operations. The Supervisor, DSD Warehouse is responsible for effectively driving execution against all core Key Performance Indicators (KPI’s) and priorities in the 4 major pillars of Safety, Service, Savings and People. Additional responsibilities: Active on the branch warehouse floor - coaching Warehouse associates, 5S, managing standard work processes for the Warehouse Pillar & optimizing service, and ensuring the labor structure is aligned with the branch financial plan. Responsible for Pallet Methods, training, developing, and providing direction for pick/pack/loading procedures. Supervisor, DSD Warehouse are responsible for the execution and engagement of daily management system...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. The Global Mobility Lead, North America, is a seasoned and strategic leader responsible for implementing and optimizing Mondelēz International's Global Mobility program within the North American region. This role combines a global framework with regional market best practices and legal requirements to effectively support the organization's mobile talent strategy. Leading the North American Global Mobility team, you will partner closely with corporate and functional HR, business leaders, and external vendors to drive consistency, fairness, and internal equity through standardized processes and procedures. This position requires a "builder" and "roll up your sleeves" approach, encompassing all facets of global mobility, including tax, payroll, equity, immigration, relocation, and various international move types (permanent,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The role of Manager of Production Planning and Inventory is responsible for delivering production plans for co-manufacturers and co-packers, maintaining adequate inventory levels, mitigating obsolescence, and conducting root cause analyses as needed. Role Responsibilities Production Planning Oversee day to day operations of production planning Create and maintain planning tools Create 12 month rolling forecasts for all co-manufacturers and co-packers Issue purchase orders to execute production Work with procurement team to ensure materials are available to execute production plans Work with fulfillment team to ensure product is available to support orders Work with demand planning team to refine volumes needed for production plans Root Cause systemic issues with production...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. As the Sr. Manager, Warehousing and Logistics Operations Management, you will focus on ensuring the effective implementation of operational best practices, maintaining robust compliance standards, and continuously improving productivity and safety within our logistics, warehousing, and transportation functions. You will provide strategic oversight, hands-on support, and collaborate extensively with cross-functional partners to elevate operational performance across the organization. How you will contribute You will: Interim Logistics & Supply Chain Management (50%): Manage end-to-end logistics processes, including warehousing and transportation. Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery. Oversee relationships with third-party logistics (3PL) providers, carriers,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will manage the customer collaboration agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact. How you will contribute You will: Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners Achieve KPIs targets including customer service, invoice accuracy, overdue and deductions through effective implementation of processes Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization Focus on account or...

** THIS POSITION IS CONTINGENT UPON AWARD**   GENERAL DESCRIPTION: Tyonek Services Group (Tyonek) is an 8(a) Native American Corporation formed under the Alaska Native Claims Settlement Act of 1971 (ANCSA). We are seeking a Program Manager (PgM) who will serve as the primary interface between the company and government program authorities. You will oversee the execution of contract requirements of the Marine Corps Prepositioning Programs and have significant responsibility for managing program resources. This position requires extensive knowledge and experience with Depot Level Modification line, and O-Level, and I-Level maintenance support on H-1 Helicopters. This position is responsible for ensuring the required deliverables are met within the specified constraints of time and cost and to achieve the potential benefits defined in the Statement of Work. The PgM is the Tyonek representative to the US Government customer. The PgM will have the overall...

Working at Envision means having a job that’s more than just a way to make money. It's a job that makes a difference. We offer team members: Careers with purpose Teamwork environment Amazing 401K Retirement Plan Envision Paid Life Insurance Medical, Dental, Vision, FSA Plans 10 Paid Holidays PTO & Vacation Tuition Reimbursement POSITION SUMMARY: Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases. Assist in the supervision of staff and scheduling appropriate coverage of staff during store hours. Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE: Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The Order To Cash Manager serves as a supervisor, subject matter expert, and teammate on all accounts receivable, credit management, and collections management responsibilities. The OTC Manager contributes to company success by driving compliant, accurate, timely and consistent processes contributing to timely and efficient cash collections for the company. Responsibilities include balancing day-to-day management of the OTC workflow, overseeing OTC staff, and continuous review and enhancement of process, functions, and capabilities to improve cash flow, minimize bad debt, and ensure excellent customer service. Essential Duties: Serve as the primary escalation resource for priority items in receivables Lead month-end close review and completion for receivables for all ledgers Reconcile revenue monthly and perform...

The Manager, Product and Systems Delivery is a hands-on technical leader responsible for managing a cross-functional team including product owners, systems and document analysts, and quality assurance specialists. The ideal candidate combines strong technical expertise with proven leadership skills to ensure high-performing systems that support FSMB’s strategic objectives. FSMB is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or status as a protected veteran.