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Management customer operations

331 customer operations jobs found

Mar 19, 2026  
Manager, Product Management - Risk Management, Compliance and Ethics
Capital One Manager, Product Management - Risk Management, Compliance and Ethics Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Capital One Compliance and Ethics (C&E) is looking for a Manager, Product Manager that will help reimagine the way compliance is implemented across the enterprise. In this role, you will sit at the intersection of product, data, technology and design - ideal for someone who thrives in complex problem spaces, partnering with key stakeholders, and continuously learning individually and as a team. This role will own...
Professional Diversity Network McLean, VA, USA Full-Time
Mar 19, 2026  
Manager, Product Management - Risk Management, Compliance and Ethics
Capital One Manager, Product Management - Risk Management, Compliance and Ethics Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Capital One Compliance and Ethics (C&E) is looking for a Manager, Product Manager that will help reimagine the way compliance is implemented across the enterprise. In this role, you will sit at the intersection of product, data, technology and design - ideal for someone who thrives in complex problem spaces, partnering with key stakeholders, and continuously learning individually and as a team. This role will own...
Professional Diversity Network Richmond, VA, USA Full-Time
Mar 19, 2026  
Manager, Product Management - Risk Management, Compliance and Ethics
Capital One Manager, Product Management - Risk Management, Compliance and Ethics Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Capital One Compliance and Ethics (C&E) is looking for a Manager, Product Manager that will help reimagine the way compliance is implemented across the enterprise. In this role, you will sit at the intersection of product, data, technology and design - ideal for someone who thrives in complex problem spaces, partnering with key stakeholders, and continuously learning individually and as a team. This role will own...
Professional Diversity Network New York, NY, USA Full-Time
Mar 19, 2026  
Manager, Product Management - Finance
Capital One Manager, Product Management - Finance Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven...
Professional Diversity Network Cambridge, MA, USA Full-Time
Mar 19, 2026  
Manager, Product Management - Finance
Capital One Manager, Product Management - Finance Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven...
Professional Diversity Network McLean, VA, USA Full-Time
Mar 19, 2026  
Manager, Product Management - Finance
Capital One Manager, Product Management - Finance Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven...
Professional Diversity Network Richmond, VA, USA Full-Time
Mar 07, 2026  
Senior Manager, Project Management
Wabtec Job Description Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company's new website at: http://www.WabtecCorp.com. It's not just about your career... or your job title... it's about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters... do things that haven't been done to make your and someone else's life better? Wabtec has been doing that...
Professional Diversity Network Greenville, SC, USA Full-Time
Feb 19, 2026  
Manager, Warehousing & Logistics Operations Management, Logistics Operations
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. How you will contribute You will: Be accountable for warehouse, transportation, international logistics...
Mondelez International OH, USA Full-Time
Mar 18, 2026  
Senior Manager, Operational Excellence Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. As the Sr. Manager Operational Excellence, you will play a critical role in driving operational excellence, efficiency, and compliance across the entire logistics and supply chain network. You will lead initiatives to optimize end-to-end logistics processes, enhance operational strategies, ensure regulatory adherence, and improve productivity, directly impacting the performance and strategic objectives of our global operations. How you will contribute You will: Interim Logistics & Supply Chain Management (50%): Manage end-to-end logistics processes, including warehousing and transportation. Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery. Oversee relationships with third-party logistics (3PL) providers, carriers, and freight forwarders, managing contracts and...
Mondelez International NJ, USA Full-Time
Mar 18, 2026  
Supervisor, DSD WH Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on...
Mondelez International Birmingham, AL, USA Full-Time
Mar 17, 2026  
Supervisor, DSD WH Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **2nd Shift (Split Shift) 6PM-4AM - Flexibility- Weekends as needed** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Are responsible for day-to-day tactical execution of branch...
Mondelez International Streetsboro, OH, USA Full-Time
Mar 17, 2026  
Manager, DSD Logistics Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will support end-to-end logistics including all warehouse, transport operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. How you will contribute You will: Be accountable for warehouse, transportation, international logistics (import/export) and co-packing operations Ensure the implementation of...
Mondelez International Haverhill, MA, USA Full-Time
Mar 17, 2026  
Operational Excellence Lead, Southeast Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. This key leadership role will strategically collaborate with the Region Director of Customer Logistics to drive significant advancements in operational excellence and foster sustainable business performance across the R egion. The role will lead initiatives aligned with our 'Must Win Battle' imperatives: Safety, Service, Cost (Savings), and People, primarily focusing on Direct Store Delivery (DSD) operations. Drive Productivity & Financial Performance: Lead the Branch Support Team to execut e the productivity initiatives, leveraging advanced project management and problem-solving methodologies to consistently achieve planned budgetary targets and enhance operational efficiency. Cultivate Capability & Process Excellence: Guide and empower Branch Support Teams in continuous...
Mondelez International Hopewell, FL, USA Full-Time
Mar 17, 2026  
Supervisor, DSD Delivery Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **Onsite - M-F [2nd Shift/Split Shift] 6PM- 4AM (Weekends as needed) ** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Responsible for day-to-day tactical execution of branch operations...
Mondelez International Streetsboro, OH, USA Full-Time
Mar 12, 2026  
Supervisor, DSD Delivery Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. This position is required to be on-site in Elk Grove, CA The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers - provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of DMS meeting in the field. Scheduling routes to Drivers and ensure compliant with HOS/DOT (breaks, hours, etc.) KPIs: Driver Safety incidents/accidents, DUPH, OT%, Driver review and management of high-risk drivers across the branch. Secondary KPIs: ePOD %, outbound reporting completion (LPN work), pre/post trip compliance, % HCC...
Mondelez International Haverhill, MA, USA Full-Time
Mar 11, 2026  
Supervisor, DSD Warehouse Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on...
Mondelez International Tatamy, PA, USA Full-Time
Nov 13, 2025  
Director, Workforce Management
Ross Stores, Inc Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our...
Professional Diversity Network Dublin, CA, USA Full-Time
Mar 19, 2026  
Eclipse Client Success Manager
SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Eclipse Client Success Manager Locations : Boston, MA / NYC, NY / Chicago, IL | Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. Why You Will Love It Here! Flexibility : Hybrid Work Model and...
Professional Diversity Network Boston, MA, USA Full-Time
Mar 19, 2026  
Eclipse Client Success Manager
SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Eclipse Client Success Manager Locations : Boston, MA / NYC, NY / Chicago, IL | Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. Why You Will Love It Here! Flexibility : Hybrid Work Model and...
Professional Diversity Network Chicago, IL, USA Full-Time
Mar 19, 2026  
Technical Product Manager
Creative Circle Overview of the Role: We are seeking a Technical Product Manager to support a large-scale software development initiative for our global media and entertainment client. This role partners closely with engineering, technical operations, and cross-functional stakeholders to define product strategy, translate requirements, and guide features from concept through delivery. The ideal candidate is a systems thinker with strong ownership, excellent communication skills, and a strong focus on the end user. Please note: candidates whose experience is primarily Program Management or Project Management will not be considered. The Basics: Duration: 12-month assignment Hours: Full-time, 40 hours per week Location: Hybrid in Atlanta, GA; flexible on in-office days, but must be onsite 3 days per week Top 3 Required Qualifications: 5-10+ years of Product Management experience, including hands-on work with software products. Proven success delivering technology...
Professional Diversity Network Atlanta, GA, USA