23 customer service jobs found

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Supervisor, DSD Warehouse role is a front-line leadership role that is responsible for day-to-day tactical tasks of the daily warehouse operations. The Supervisor, DSD Warehouse is responsible for effectively driving execution against all core Key Performance Indicators (KPI’s) and priorities in the 4 major pillars of Safety, Service, Savings and People. Additional responsibilities: Active on the branch warehouse floor - coaching Warehouse associates, 5S, managing standard work processes for the Warehouse Pillar & optimizing service, and ensuring the labor structure is aligned with the branch financial plan. Responsible for Pallet Methods, training, developing, and providing direction for pick/pack/loading procedures. Supervisor, DSD Warehouse are responsible for the execution and engagement of daily management system...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. The Global Mobility Lead, North America, is a seasoned and strategic leader responsible for implementing and optimizing Mondelēz International's Global Mobility program within the North American region. This role combines a global framework with regional market best practices and legal requirements to effectively support the organization's mobile talent strategy. Leading the North American Global Mobility team, you will partner closely with corporate and functional HR, business leaders, and external vendors to drive consistency, fairness, and internal equity through standardized processes and procedures. This position requires a "builder" and "roll up your sleeves" approach, encompassing all facets of global mobility, including tax, payroll, equity, immigration, relocation, and various international move types (permanent,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The role of Manager of Production Planning and Inventory is responsible for delivering production plans for co-manufacturers and co-packers, maintaining adequate inventory levels, mitigating obsolescence, and conducting root cause analyses as needed. Role Responsibilities Production Planning Oversee day to day operations of production planning Create and maintain planning tools Create 12 month rolling forecasts for all co-manufacturers and co-packers Issue purchase orders to execute production Work with procurement team to ensure materials are available to execute production plans Work with fulfillment team to ensure product is available to support orders Work with demand planning team to refine volumes needed for production plans Root Cause systemic issues with production...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. As the Sr. Manager, Warehousing and Logistics Operations Management, you will focus on ensuring the effective implementation of operational best practices, maintaining robust compliance standards, and continuously improving productivity and safety within our logistics, warehousing, and transportation functions. You will provide strategic oversight, hands-on support, and collaborate extensively with cross-functional partners to elevate operational performance across the organization. How you will contribute You will: Interim Logistics & Supply Chain Management (50%): Manage end-to-end logistics processes, including warehousing and transportation. Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery. Oversee relationships with third-party logistics (3PL) providers, carriers,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will manage the customer collaboration agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact. How you will contribute You will: Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners Achieve KPIs targets including customer service, invoice accuracy, overdue and deductions through effective implementation of processes Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization Focus on account or...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Job Scope & Key Responsibilities The Supervisor, DSD (Direct Store Delivery) Delivery is a front-line leadership role responsible for the day-to-day tactical execution of branch operations and broader Customer Service & Logistics (CS&L) strategies related to delivery. Core Responsibilities: Daily Management: Manage daily plans, including order/route management, employee performance, and communication with internal/external stakeholders. Driver Engagement: Provide ongoing coaching to delivery drivers, work with customers, and manage standard work processes for the Delivery Pillar. Scheduling & Compliance: Schedule routes, conduct ride-alongs, and ensure compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, ELD compliance). KPI Management: Drive execution against core...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The Order To Cash Manager serves as a supervisor, subject matter expert, and teammate on all accounts receivable, credit management, and collections management responsibilities. The OTC Manager contributes to company success by driving compliant, accurate, timely and consistent processes contributing to timely and efficient cash collections for the company. Responsibilities include balancing day-to-day management of the OTC workflow, overseeing OTC staff, and continuous review and enhancement of process, functions, and capabilities to improve cash flow, minimize bad debt, and ensure excellent customer service. Essential Duties: Serve as the primary escalation resource for priority items in receivables Lead month-end close review and completion for receivables for all ledgers Reconcile revenue monthly and perform...

Working at Envision means having a job that’s more than just a way to make money. It's a job that makes a difference. We offer team members: Careers with purpose Teamwork environment Amazing 401K Retirement Plan Envision Paid Life Insurance Medical, Dental, Vision, FSA Plans 10 Paid Holidays PTO & Vacation Tuition Reimbursement POSITION SUMMARY: Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases. Assist in the supervision of staff and scheduling appropriate coverage of staff during store hours. Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE: Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Supervisor, DSD Warehouse role is a front-line leadership role that is responsible for day-to-day tactical tasks of the daily warehouse operations. The Supervisor, DSD Warehouse is responsible for effectively driving execution against all core Key Performance Indicators (KPI’s) and priorities in the 4 major pillars of Safety, Service, Savings and People. Additional responsibilities: Active on the branch warehouse floor - coaching Warehouse associates, 5S, managing standard work processes for the Warehouse Pillar & optimizing service, and ensuring the labor structure is aligned with the branch financial plan. Responsible for Pallet Methods, training, developing, and providing direction for pick/pack/loading procedures. Supervisor, DSD Warehouse are responsible for the execution and engagement of daily management system...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers - provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. How you will contribute You will: The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers - provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day! How you will contribute The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs)....

Job Description We are seeking an experienced professional to oversee, optimize, and maintain our ERP and WMS platforms in Oracle NetSuite. This role is hands-on and requires a strong technical background, excellent troubleshooting skills, and the ability to support both system users and business operations. The ideal candidate will bridge IT and Operations, ensuring seamless integration of IT networks with operational technology (OT) systems while supporting day-to-day business functions. Key Responsibilities: System Administration & User Management: Manage and administer Oracle NetSuite ERP and WMS platforms. Configure user roles, permissions, and access controls to align with business needs. Perform ongoing administrative functions including system updates, workflows, saved searches, dashboards, and reporting. Research, troubleshoot, and resolve user/system issues in a timely manner. Inventory & Materials Management: Oversee and maintain...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial losses, operational inefficiencies and statutory non-compliances caused by the lack of controls or effective governance. You will manage deep-dive analyses and Advisory Reviews on risk areas, provide advisory support to management on Strategic Projects, lead Data Analytics and Digitalization initiatives, manage the SOX program in the region and supervise and provide training on controls, among other activities. In addition, you will manage the locally based Internal Control Managers and Sr. Analysts. How you will contribute This person will have responsibility of supporting NA base business and NA Ventures, while also providing regular global...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **Onsite - M-F [2nd Shift/Split Shift] 6PM- 4AM (Weekends as needed) ** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Responsible for day-to-day tactical execution of branch operations...

** THIS POSITION IS CONTINGENT UPON AWARD**   GENERAL DESCRIPTION: Tyonek Services Group (Tyonek) is an 8(a) Native American Corporation formed under the Alaska Native Claims Settlement Act of 1971 (ANCSA). We are seeking a Program Manager (PgM) who will serve as the primary interface between the company and government program authorities. You will oversee the execution of contract requirements of the Marine Corps Prepositioning Programs and have significant responsibility for managing program resources. This position requires extensive knowledge and experience with Depot Level Modification line, and O-Level, and I-Level maintenance support on H-1 Helicopters. This position is responsible for ensuring the required deliverables are met within the specified constraints of time and cost and to achieve the potential benefits defined in the Statement of Work. The PgM is the Tyonek representative to the US Government customer. The PgM will have the overall...

Hanson Values Integrity | Commitment | Quality | Relationships | Innovation If you’re looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company’s practices creates a focus on client success and partnerships that are important to our communities and our environment. At Hanson, we are seeking an innovative and driven Regional Power Market Lead to be based out of our Texas offices to join our dynamic Power Market business development and project teams. This is an exciting opportunity to become part of a highly collaborative and employee-focused organization at the forefront of shaping the future of our Power market. As a Regional Power Market Lead, you will play a pivotal role in driving business growth, managing key relationships, and leading projects from conception to completion while ensuring alignment with Hanson’s Vision,...

General Description The Government Property Administrator is responsible for the strategic oversight, accountability, and compliant management of government-furnished and contractor-acquired property across all Tyonek sites. This role ensures full adherence to FAR Part 45, DFARS 252, DCMA guidelines, and applicable contract requirements, while serving as the primary liaison between Tyonek and government customers on all property-related matters. The position plays a critical role in protecting company and government assets and supporting contract performance through rigorous recordkeeping, auditing, and training. Duties Track movement of property by coordinating and documenting applicable forms to accomplish changes in ownership, accountability, or location in accordance with government regulations, customer contracts, and corporate policy. Review contracts to identify and implement property requirements. Develop and implement processes and procedures...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Summary: The Senior Manager of Quality Assurance oversees the execution and coordination of all quality systems for raw material receiving, in plant operations, and overall supply-chain. This role is directly responsible for managing the Quality Assurance and Sanitation teams. The individual will constantly assess and respond to issues of product quality with the primary purpose of assuring consistent and compliant delivery of product meeting Company standard. The position is responsible for driving continuous quality improvement initiatives across the organization. A strong balance between technical expertise and business acumen is required, including the ability to teach and coach staff. What can you expect on the job? - QUALITY & FOOD SAFETY: Demonstrates knowledge of the implementation of food safety principles...