17 customer operations jobs found

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. This key leadership role will strategically collaborate with the Region Director of Customer Logistics to drive significant advancements in operational excellence and foster sustainable business performance across the R egion. The role will lead initiatives aligned with our 'Must Win Battle' imperatives: Safety, Service, Cost (Savings), and People, primarily focusing on Direct Store Delivery (DSD) operations. Drive Productivity & Financial Performance: Lead the Branch Support Team to execut e the productivity initiatives, leveraging advanced project management and problem-solving methodologies to consistently achieve planned budgetary targets and enhance operational efficiency. Cultivate Capability & Process Excellence: Guide and empower Branch Support Teams in continuous...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. ***Work schedule: SPLIT SHIFT - 11am - 7pm (Flexibility to work DAY or Evening hours if needed.) *** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers - provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. How you will contribute You will: The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers - provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day! How you will contribute The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs)....

Job Description We are seeking an experienced professional to oversee, optimize, and maintain our ERP and WMS platforms in Oracle NetSuite. This role is hands-on and requires a strong technical background, excellent troubleshooting skills, and the ability to support both system users and business operations. The ideal candidate will bridge IT and Operations, ensuring seamless integration of IT networks with operational technology (OT) systems while supporting day-to-day business functions. Key Responsibilities: System Administration & User Management: Manage and administer Oracle NetSuite ERP and WMS platforms. Configure user roles, permissions, and access controls to align with business needs. Perform ongoing administrative functions including system updates, workflows, saved searches, dashboards, and reporting. Research, troubleshoot, and resolve user/system issues in a timely manner. Inventory & Materials Management: Oversee and maintain...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial losses, operational inefficiencies and statutory non-compliances caused by the lack of controls or effective governance. You will manage deep-dive analyses and Advisory Reviews on risk areas, provide advisory support to management on Strategic Projects, lead Data Analytics and Digitalization initiatives, manage the SOX program in the region and supervise and provide training on controls, among other activities. In addition, you will manage the locally based Internal Control Managers and Sr. Analysts. How you will contribute This person will have responsibility of supporting NA base business and NA Ventures, while also providing regular global...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **Onsite - M-F [2nd Shift/Split Shift] 6PM- 4AM (Weekends as needed) ** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Responsible for day-to-day tactical execution of branch operations...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. **2nd Shift (Split Shift) 6PM-4AM - Flexibility- Weekends as needed** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Are responsible for day-to-day tactical execution of branch...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. This position is required to be on-site in Elk Grove, CA The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers - provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of DMS meeting in the field. Scheduling routes to Drivers and ensure compliant with HOS/DOT (breaks, hours, etc.) KPIs: Driver Safety incidents/accidents, DUPH, OT%, Driver review and management of high-risk drivers across the branch. Secondary KPIs: ePOD %, outbound reporting completion (LPN work), pre/post trip compliance, % HCC...

The Manager, Product and Systems Delivery is a hands-on technical leader responsible for managing a cross-functional team including product owners, systems and document analysts, and quality assurance specialists. The ideal candidate combines strong technical expertise with proven leadership skills to ensure high-performing systems that support FSMB’s strategic objectives. FSMB is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or status as a protected veteran.