Jan 30, 2026
Capital One
Senior Manager, Process Management - US Card Customer Resiliency Do you find energy from understanding how things work and making them better? If you thrive on connecting the dots to solve complex problems and are passionate about driving impact for the business and our customers, you could be a great fit for our Process Management Team! We are seeking a dedicated, and disciplined, process professional who excels in a team environment to join our Customer Resiliency team. As a Senior Manager, Process Manager on the Collections Process Management team, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. This is an exciting opportunity and time to advance your career during a dynamic period of system transformation and organizational change, contributing to processes that deliver consistent excellence and the best experience for our most vulnerable customers....
Professional Diversity Network
Richmond, VA, USA
Full-Time
