2 jobs found in Santa Rosa

Redwood Credit Union Redwood Credit Union is seeking a Branch Experience Manager who will provide vision and leadership to branch personnel to achieve or exceed established goals. Manage, plan, coordinate and ensure the administration of the day-to-day operations of a small, medium or large branch office. Develop lines of business and ensure quality Member service at all times. Key Responsibilities Sales and Service: o Manage branch, employees and resources to ensure delivery of excellent service to all Members, volunteers, internal employees, and service providers by ensuring that Members are informed and aware of our full range of products and services. o Branch goal achievement by ensuring staff effectively cross-sells RCU, RCU Investment Services, RCU Insurance Services and RCU Auto Services products and services. o Allocate assigned goals among branch staff ensuring overall branch goal achievement. o Support an effective sales and service culture by coaching,...

Redwood Credit Union Redwood Credit Union is seeking a Senior Compliance Analyst who will be responsible for proactively identifying and evaluating risks and controls, completing regulatory compliance analysis and research, identifying issues and/or areas for improvement in efficiency or effectiveness, and working with management in developing action plans to ensure risks are effectively mitigated and issues are corrected. Work independently with broad discretion as assignments may be varied, diverse, and difficult in nature. Provide guidance and leadership to other team members in Compliance. Plan, organize, and perform Compliance activities and projects. Key Responsibilities Compliance: o Review and analyze regulatory and legal changes affecting financial institutions to determine applicability and impact to RCU. o Research regulatory/legal questions for other departments as assigned. o Present analysis and findings to RCU management. o Independently work with RCU...