3 technical support analyst jobs found in Charlotte

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Rentokil North America Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What does our Manager, SHE (Market) do? This role will act as a change agent and catalyst to drive continuous improvement and sustainability in pursuit of a Safety First Always culture by working at multiple operational levels, including market leadership, regional and branch management, field operations teams, and all Rentokil-Terminix lines of business. Responsibilities and...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join in the position of Manager, Product Marketing in Charlotte, NC . Summary The Manager, Product Marketing plays a central role in driving fan acquisition and engagement through NASCAR's digital products, including NASCAR's Fan Rewards Loyalty Program, Fantasy Games, and Mobile App. The Manager is responsible for executing program operations, coordinating fan communications, and implementing marketing initiatives that connect and grow NASCAR's digital ecosystem and drive fan lifetime value. Duties include but are not limited to: Develop and execute marketing campaigns to promote NASCAR's Fan Rewards Loyalty Program, NASCAR Fantasy Games and the NASCAR Mobile App, working closely with the Product, Data Strategy, Marketing, and Brand teams. Create and implement strategies that drive...