9 senior customer service representative jobs found

Southern Company BUSINESS ANALYST BASIC RESPONSIBILITIES: The Business Analyst position lies within the AGL Services Company supporting the FP&A & Regulatory department exclusively supporting the retail natural gas business ("SouthStar"). This full-time position is accountable for managing the end-to-end reporting and advanced analytics for SouthStar Retail across all markets. The position requires integrating and harmonizing large, complex datasets from multiple sources into structured, actionable intelligence that drives strategic decision-making. Responsibilities include designing and maintaining data models, performing quantitative analysis, and generating insights that inform business recommendations and operational improvements. The role involves cross-functional collaboration with internal departments and external business partners to ensure data accuracy, consistency, and alignment with organizational objectives. Strong technical proficiency in SQL for...

Lincoln Property Company The Associate Project Manager manages individual, multi-disciplined projects of up to $10,000,000, providing professional project planning support and management for assigned projects; manages daily responsibility for all activities executed under project plan; and assists Project Managers and Senior Project Managers on large, complex projects. Essential Duties and Responsibilities: Initiate and develop project needs assessment and project plans. Create, develop, and maintain design and construction team. Develop, and present for approval, an implementation project plan, budget, and schedule. Collaborate with all stakeholders (development, brokerage, leasing, client, tenant, architect, engineer, consultants, general contractor) to execute project plans. Provide timely and accurate project management documentation and reporting, including but not limited to project meeting minutes, budgets, value engineering, schedules, bid and award...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Shell USA, Inc. Texas, United States of America Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: February 26, 2026 Business Unit: Projects and Technology Experience Level: Experienced Professionals Job Description: What's the role If you have a passion for delivering and continuously improving world-class IT operational services, then this opportunity will allow you to play a pivotal role in helping deliver and support digital solutions that provide the most value to Shell. The High-Performance Computing (HPC) Team core purpose is to deliver differentiated IT services in a secure, reliable and affordable manner enabling business value. In this role, you will work with colleagues and users across Shell globally. The HPC environment within Shell is constantly changing as we adapt to evolving business needs with innovative solutions and reliable services to our Shell customers. The global nature and large-scale...

First Horizon National Corporation No sponsorship will be provided for this role. Location: On site at location listed in job posting Weekly Schedule: Monday- Friday, 9am-5pm At First Horizon, a Senior Project Management position specific to the PMO’s Core Portfolio is responsible for partnering with LOB/Operations/ET, journey, agile, and steering partners in understanding strategic opportunities for efficiency and new offerings, as well as managing resulting initiatives through Discovery & Analysis and Implementation phases of the Project Management Lifecycle. Project Management resources comply to a standard of excellence in facilitation skills, senior level planning, budgeting & organizational skills, and proven execution techniques. The position requires mastery of business and operations processes as related to core banking channels with a deep understanding of a functional area’s framework and correlation between: Process Applications Data...

King County Summary Are you an experienced Capital Project Manager with strong technical expertise and a passion for delivering impactful public infrastructure projects? King County's Solid Waste Division (SWD) is seeking a Capital Project Manager III to join our Project Management Office (PMO). In this role, you will lead complex capital projects that deliver lasting environmental benefits to the region. You'll partner with a collaborative and knowledgeable team while managing the design and construction of diverse, large-scale public infrastructure projects guided by innovative and forward-thinking environmental practices. This recruitment will be used to fill three (3) Career Service vacant positions and may be used to create a list of competitive candidates to fill possible future vacancies within the next 12 months. About this Role: The PMO capital projects portfolio includes transfer station development projects in phases from charter to construction and...

Mphasis Corporation Technical Program Manager /> Summary of Position Mphasis is seeking an experienced Technical Program Manager to oversee multiple projects, ensuring strategic alignment, efficient execution, and delivery of business outcomes. The successful candidate will lead cross project teams, drive project strategy, represent steering committee, and foster collaboration to achieve end client and organizational objectives and goals. Candidate should be able to harvest client relationship, and span across areas like project planning, execution, deliverables, management, operations overseeing project workstreams/ diverse project teams for the overall execution and delivery of the Project. Overall IT experience of 10+ years. Of which at-least 8+ years of experience in product delivery in Banking and Financial Industry with good exposure to cards domain. Good communication English and excellent interpersonal skills to be able to manage diverse teams....

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Technology Innovation Department's (TID) Senior UX Designer will plan and execute design and research strategy for a rider-facing or front-line worker facing product. They translate user experience research and business requirements into organized, thoughtful, and delightful software experiences. UX Designers in TID are part of the UX Research and Design team - a cross-functional group reporting to the Sr. Director of UX Research...