26 customer service supervisor jobs found

University of Michigan Job Summary Provides an intermediate level of customer service and clerical support to patients within either inpatient or outpatient settings. May assist adjacent work units. Guides entry-level positions and suggests workflow changes and improvements. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The Radiology Department is currently hiring for the position of Patient Services Associate. As a vital member of our team, you will play a crucial role in providing frontline support for our patients. This position involves checking in and prepping patients, handling incoming calls, scheduling appointments, processing payments, and ensuring patients complete necessary documentation. The individual chosen for this position will be responsible for meeting the highest standards of customer service, including exhibiting a professional and positive image when interacting with patients and co-workers. Responsibilities* Maintain patient confidentiality and adhere to HIPAA...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Who We Are The University of Michigan is a premier public research university with more than 53,488 students, including 35,358 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value. U-M is in high demand, with a record 115,957 undergraduate first-year and transfer applicants in fall 2025 and 9,711 incoming undergraduate students enrolling. Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M's enrollment function to efficiently optimize students' experiences...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Trucking Assistant PRIMARY FUNCTION(S): Under direction of the manager of facilities services or designee, safely and accurately deliver materials on or off-campus. Provide backup and assistance to other facilities services staff as assigned. AREAS OF RESPONSIBILITY: Trucking all campus, floater all campus, facilities maintenance garage restroom, project work as assigned. DUTIES: Pick-up and deliver materials from any location on or off-campus, ensuring correct and timely delivery of materials as directed. This includes, but is not limited to equipment for event support, furniture, office supplies, books, publications, inventory, packages, mail and any other materials and/or equipment. Maintain positive customer service relations with all members of the college community, including students, faculty, staff, guests...

Berklee College of Music Job Description: The Library at Berklee plays a vital role in student success, creativity, and exploration. Through the Stan Getz Library, the Creative Technology Center (CTC), and the Albert Alphin Library at the Boston Conservatory at Berklee, the Library provides welcoming spaces, innovative services, and access to resources that support students' academic and artistic work. Berklee is seeking an After-Hours Facilities Supervisor to help ensure these spaces continue to thrive during evenings and weekends. Reporting to the Associate Director of User Experience and Operations, this 25-hour, part-time role serves as the senior Library representative after hours. The Supervisor oversees facilities operations, supports and supervises student employees, and ensures smooth opening and closing procedures across three locations on Berklee's Boston campus. This role works closely with daytime professional staff, Public Safety, and students to address...

Berklee College of Music Job Description: The Summer Programs Assistant Residence Directors (SPARDs) serve to provide structure and support for the various Summer Programs offered at Berklee College of Music and Boston Conservatory at Berklee. The primary responsibilities of the SPARDs include but are not limited to: training, support, and supervision of a team of Resident Assistants, serving as a member of the Crisis Response Team, oversight of high-school aged program participants, and management (in conjunction with supervisor) of a residential area of campus. Exciting opportunity to gain experience in on call systems and crisis management. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: Live on-campus throughout Summer Programs Assist with implementing a training program for the Resident Assistants under the guidance of the full-time Summer Programs Staff and Area Supervisors. Provide supervision to the Summer Resident Assistant team, which includes...

Berklee College of Music Job Description: Essential Duties and Responsibilities Assist with the overall administration and daily operation of on campus residence halls. Expected to reside on campus throughout employment with Summer Programs. Assist with staff move-ins at the start of summer. Manage a team of housing & student life professionals to ensure student safety, engagement and building oversight. Collaborate on any issues surrounding the housing assignment process for all summer programs. Assist with Summer Programs check-ins and move-outs. Serve as an escalation contact for students and parents with housing concerns Assist the Director and Associate Director of Summer Programs Student Life in documenting all major processes and reports. Follow up on open work orders and the status of ongoing facilities concerns. Provide orientation, training, supervision and regular evaluation of assigned building staff. Conduct weekly...

Babson College Job Summary: The Skating School Instructor is responsible for providing skating instruction to students following the Learn to Skate USA program. Essential Responsibilities: Responsible for reporting to all scheduled classes and having lesson plans prepared prior to class start. Follows Learn to Skate Program and Learn to Play Program requirements and formats. Keeps accurate attendance records on all students. Notifies supervisor if any accidents occur and brings the student to the first aid room. Completes periodic evaluations for students to ensure proper level assignment. Answers parent questions and performs equipment checks as requested. Assumes additional responsibilities as required. Job Requirements: Learn to Skate USA membership required Minimum Level of Education Required None Required; Professional Skating Instructor continuing education preferred Minimum Level of Experience Required Coaching experience preferred, but not required...

Babson College The Skating School Instructor is responsible for providing skating instruction to students following the Learn to Skate USA program. WHAT YOU WILL DO Responsible for reporting to all scheduled classes and having lesson plans prepared prior to class start. Follows Learn to Skate Program and Learn to Play Program requirements and formats. Keeps accurate attendance records on all students. Notifies supervisor if any accidents occur and brings the student to the first aid room. Completes periodic evaluations for students to ensure proper level assignment. Answers parent questions and performs equipment checks as requested. Assume additional responsibilities as required. YOUR TEAM WILL INCLUDE N/A WHAT EDUCATION AND SKILLS YOU WILL NEED Learn to Skate USA membership required. Professional Skating Instructor continuing education preferred. Excellent communication skills. Excellent interpersonal skills. Strong customer service skills....

University of Michigan How to Apply This is an Advanced Practice Professional (APP) job opening. Both qualified NP and PA applicants will be considered. NPs are directed to apply to job # 275034 and PAs are directed to apply to job # 275035 A total of one (1), 1.0 FTE, Advanced Practice Professional (either NP or PA) will be hired to fill this job opening. Job Summary The Department of Internal Medicine, Division of Pulmonary and Critical Care Medicine, is currently seeking an Advanced Practice Provider for its Interventional Pulmonology Program. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our...

Strategic Education Inc. Serve as paralegal for the sales portion of the Contracts team supporting four attorneys. Essential Duties and Responsibilities: Assist attorneys with reviewing and drafting a variety of contracts Manage, process, and track contracts through the entire contracts process, from concept through negotiation, creation, execution, and renewal Collaborate with cross-functional teams, including internal subject matter experts and business leaders, during contract review process Independently and proactively engage in outreach to key stakeholders to ensure continuous progression of contracts toward execution Develop, monitor, and present contracts-related metrics/data reports Serve as a liaison between internal stakeholders and attorneys, ensuring exceptional customer service and promoting attorney productivity Manage inbound internal inquiries, independently responding to internal business owner requests Assist in maintaining accurate records of all...

Strategic Education Inc. Serve as paralegal for the sales portion of the Contracts team supporting four attorneys. Essential Duties and Responsibilities: Assist attorneys with reviewing and drafting a variety of contracts Manage, process, and track contracts through the entire contracts process, from concept through negotiation, creation, execution, and renewal Collaborate with cross-functional teams, including internal subject matter experts and business leaders, during contract review process Independently and proactively engage in outreach to key stakeholders to ensure continuous progression of contracts toward execution Develop, monitor, and present contracts-related metrics/data reports Serve as a liaison between internal stakeholders and attorneys, ensuring exceptional customer service and promoting attorney productivity Manage inbound internal inquiries, independently responding to internal business owner requests Assist in maintaining accurate records of all...

Unitek Learning Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. Job Description Job Title:   Director of Admissions Department:  Admissions Purpose of the Position: This position will ensure the Admissions team meet pre-set goals and performance standards for the continued success of the campus.  The Director of Admissions will monitor employee staffing levels, lead flow, planning and implementing local area marketing initiatives with the Marketing team.     Job Responsibilities: Recruit, train, manage, supervise and motivate Admissions Representatives and support staff  Ensures that phone calls are evaluated for each Admissions Representative biweekly and interviews are evaluated for each...

University of Michigan Job Summary Perform the assigned duties in Specimen Processing in order to assure accurate and timely receipt, order entry, transport, processing, and distribution of laboratory specimens. Provide excellent customer service to internal and external customers. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan...

University of Michigan How to Apply NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position, and the skills and experience that directly relate to this position. Job Summary The Records and Enrollment Specialist performs a variety of activities related to student records and enrollment. They assist the Associate Director of Student Records in processing student record requests and verify degree progress and applicability for most students in the College of Literature, Science, and the Arts (LSA) at the University of Michigan. As the largest college on the Ann Arbor campus, LSA serves over 19,000 undergraduate students in over 100 degree programs. The Office of Student Academic Affairs (SAA) plays an important role in the undergraduate educational mission of LSA. Sitting...

Berklee College of Music Job Description: Berklee is looking for a dedicated, "live-in" professional to serve as a Resident Director (RD) . In this pivotal role, you will be the heartbeat of a residential community of up to 450 students, fostering an environment where young musicians and performers can grow both personally and artistically. As a mentor, administrator, and crisis responder, you will implement a Residential Curriculum designed to turn dorm life into a transformative educational experience. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities The RD is a full-time, 12-month position reporting to the Associate Director of Residential Education. You will lead a staff of 3-12 Resident Assistants (RAs) and manage the day-to-day operations of your assigned hall(s). Key Responsibilities: Staff Supervision: Recruit, train, and supervise RAs. Conduct weekly meetings to review goals,...

Bridgewater State University Title Electrician I Department Summary Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater's accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition. Our commitment to diversity, equity, and inclusion is reflected in our institutional values , which ensure that all students are supported and succeed. The mission of the Department of Facilities Management is to is to create, maintain, and manage a physical environment that enhances teaching,...

Bridgewater State University Title Registrar Operations and Specialized Student Services, Staff Assistant Department Summary The Registrar's Office is dedicated to providing a knowledgeable, welcoming environment, that fosters collaboration, problem solving, and comprehensive innovative services to empower and meet the evolving needs of the BSU community. At Bridgewater State University, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students, alumni, and community partners. Position Summary Oversight of the day-to-day operation of the office with regard to all AFSCME personnel; and manages the approval and reporting processes related to their attendance, time away from the office, comp/overtime worked, and professional training. Assists in promoting the values of professionalism, teamwork, collaboration and mutual...

Strategic Education Inc. Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites. Essential Duties & Responsibilities: Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries. Set phone interview appointments. Interview prospective students to determine their...

Berklee College of Music Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to...