36 customer operations jobs found

King County Summary The Education Specialist role with the King County Wastewater Treatment Division (WTD) is a rewarding opportunity to combine education, community engagement, and environmental stewardship in service of the public. This position is ideal for someone who is passionate about working with diverse communities and enjoys coordinating and teaching programs that have real, visible impact. In this role, you will help communities better understand and connect with their local water resources, strengthen long-term partnerships, and support pathways to education and careers. The work is dynamic and collaborative, offering both meaningful community impact and opportunities for professional growth through King County's robust training and career development programs. About the Role: The Education Specialist coordinates and delivers education programs within the Environmental and Community Services Section (ECSS) of WTD. The role supports WTD's mission...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The Department of Environment, Health & Safety (EHS) is seeking an Environmental Health/Safety Specialist Intermediate to perform services associated with hazardous waste management. This position will be responsible for the collection, handling, manifesting, packaging and processing of chemical, medical, universal and low-level radioactive waste generated on the Ann Arbor campus and satellite facilities. Additional duties will include delivering supplies, waste sampling, profiling and commingling, conducting chemical transfers, performing emergency spill response, hazardous waste training, writing operational procedures, newsletter articles and other duties as...

University of Michigan Job Summary The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations. We employ those who actively embrace and uphold our values of respecting differences, promoting equitable practices, and fostering intentional inclusion. This means creating an environment where everyone in our community feels valued, welcomed, and safe. We prize proactive engagement with our community and provide compassionate and...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The University of Michigan Law School is seeking a Media Consultant to join the Law School Information Technology (Law IT) team. This role provides front line consultation and technology support for classroom instruction, events, and daily operations by maintaining, installing, and supporting a wide range of instructional technology and audio visual systems. The Media Consultant responds to classroom support requests, service tickets, emails, and walk-in inquiries to ensure reliable, high quality AV experiences for faculty, staff, students, and guests. This position reports to the IT Operations Manager and is fully onsite at the University of Michigan Ann Arbor...

University of Michigan Job Summary Why join the Michigan Medicine OR Team? As a Patient Care Assistant/Associate (PCA) with Michigan Medicine's Operating Room Department, you will use a variety of clinical and clerical skills. We'll work with you to support operational functions in the Operating Room areas at the Brighton Center for Specialty Care. Our Brighton OR Team is a close-knit group with a focus on patient care that provides continual learning opportunities. In this team, you will receive supervision and delegation from the Registered Nurse. We are looking for highly motivated and organized team players. Our OR PCA Team will have excellent customer service, communication and interpersonal skills and work well with minimal supervision. What skills would you use? You will learn to effectively prepare and select supplies for surgical procedures You will work closely with the nursing team to provide direct patient care and complete accurate documentation in...

Strategic Education Inc. The Site Based Learning Specialist at Capella University is a pivotal role designed to support students as they navigate their Site Based Learning (SBL) program requirements. This position serves as a liaison between the university, students, and external partners, ensuring a seamless and enriching SBL experience. The Site Based Learning Specialist will work with an assigned student population throughout their academic journey, providing training, resources, and guidance on procuring SBL sites and understanding program requirements within a fast-paced environment. The role will meet established objectives for phone and schedule metrics. As business needs dictate, individuals in this role may be trained in similar types of functions to support other teams within the department. Essential Duties & Responsibilities: Student Support/Coaching: Provide individualized support to students in procuring SBL sites, understanding program requirements, and...

Berklee College of Music Job Description: Berklee is looking for a dedicated, "live-in" professional to serve as a Resident Director (RD) . In this pivotal role, you will be the heartbeat of a residential community of up to 450 students, fostering an environment where young musicians and performers can grow both personally and artistically. As a mentor, administrator, and crisis responder, you will implement a Residential Curriculum designed to turn dorm life into a transformative educational experience. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities The RD is a full-time, 12-month position reporting to the Associate Director of Residential Education. You will lead a staff of 3-12 Resident Assistants (RAs) and manage the day-to-day operations of your assigned hall(s). Key Responsibilities: Staff Supervision: Recruit, train, and supervise RAs. Conduct weekly meetings to review goals,...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Department Events Management Job Description Position Summary Provide customer service to external and internal clients on campus and communicate their needs to other campus departments. Track housing, dining, meeting spaces, technical, security, and other services. Provide general office support such as answering phones, data entry, and overseeing certain events. Special projects and other functions as assigned. This is a casual (non-benefited), fixed term position, May 1, 2026-September 2, 2026. DUTIES AND RESPONSIBILITIES Assist Summer Programs and Conference Services Manager with coordinating all summer programs on campus. Help the manager with scheduling events and coordination with facilities, dining services, and housekeeping. Work cooperatively and effectively with other departments on campus by...

Berklee College of Music Job Description: This position offers an exciting opportunity to lead the preparation and daily operations of Berklee's Aspire: Five-Week Music Performance Intensive through managing the Aspire: Five-Week Satellite Office. Working under the general direction of the Five-Week Program Directors, the Senior Office Assistant oversees the general operation of the office, interfaces directly with students and families, assesses student needs, and troubleshoots concerns as they arise. This role serves as a key resource for students, staff, and faculty, while supporting the preparation, organization, and distribution of essential program materials to ensure a smooth and successful summer experience. Pay Rate: $25/hr at 35+ hours per week Schedule: 9a-5p Monday through Friday, with a paid one-hour lunch break Must be available for key program dates, including Sunday July 5th, Monday July 6th, and Tuesday July 7th Requirements and...

Berklee College of Music Job Description: This position offers an exciting opportunity to support the preparation and daily operations of Berklee's Aspire: Five-Week Music Performance Intensive through assisting with the operation of the Aspire: Five-Week Satellite Office. In addition to handling essential administrative tasks that help the program to run smoothly - such as preparing charts and distributing schedules - you'll have the opportunity to work closely with Berklee faculty and prospective students in a variety of on-campus settings. Pay Rate: $22/hr at 30 hours a week Schedule: 9a - 5p Monday through Friday, with a paid hour for lunch from 1p - 2p You must be fully available for the following dates: Sunday July 5th, Monday July 6th, Tuesday July 7th Requirements and Qualifications: Proficiency with both Mac and PC platforms Experience with music notation software (e.g., Finale) Strong customer service background and excellent communication...

Bridgewater State University Title Registrar Operations and Specialized Student Services, Staff Assistant Department Summary The Registrar's Office is dedicated to providing a knowledgeable, welcoming environment, that fosters collaboration, problem solving, and comprehensive innovative services to empower and meet the evolving needs of the BSU community. At Bridgewater State University, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students, alumni, and community partners. Position Summary Oversight of the day-to-day operation of the office with regard to all AFSCME personnel; and manages the approval and reporting processes related to their attendance, time away from the office, comp/overtime worked, and professional training. Assists in promoting the values of professionalism, teamwork, collaboration and mutual...

Babson College THE OPPORTUNITY This is a temporary, seasonal position scheduled to work 35 hours per week beginning approximately mid May and ending mid August. The Coordinator, Summer Programs assists in the support services for Summer Camps, programs, and conferences, including but not limited assisting with daily camp operations such as drop-off and pick-up procedures, daily camp activities, and safety of all campers on campus; providing customer service to individual customers to resolve any camp situations and problems; assisting with the onboarding of overnight programs and execution of key distribution; and coordinating specific projects and processes as assigned. WHAT YOU WILL DO Works with the Associate Athletics Director and the Coordinator, Business Development on day-to-day activities and overall assistance with the management of external programming. Assists with the daily operations of camps, programs, and conferences across Babson campus (i.e., assistance when...

Berklee College of Music Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to...

Berklee College of Music Job Description: The Library at Berklee plays a vital role in student success, creativity, and exploration. Through the Stan Getz Library, the Creative Technology Center (CTC), and the Albert Alphin Library at the Boston Conservatory at Berklee, the Library provides welcoming spaces, innovative services, and access to resources that support students' academic and artistic work. Berklee is seeking an After-Hours Facilities Supervisor to help ensure these spaces continue to thrive during evenings and weekends. Reporting to the Associate Director of User Experience and Operations, this 25-hour, part-time role serves as the senior Library representative after hours. The Supervisor oversees facilities operations, supports and supervises student employees, and ensures smooth opening and closing procedures across three locations on Berklee's Boston campus. This role works closely with daytime professional staff, Public Safety, and students to address...

Berklee College of Music Job Description: The Summer Programs Temporary Operations Assistant is responsible for providing high-level operational support for all Summer Programs. This person will provide operational planning and support prior to and during programming, assist families with any outstanding business (health and safety requirements, etc.), and check students into their programs. The person in this role interfaces with families and Summer Programs students, assesses student needs, and assists with troubleshooting as necessary. This person will offer support to the Aspire: Five-Week office staff, Summer Programs staff, program directors, and Summer Programs advising staff as needed. This person must be available to work on select evenings and weekends in June through August 2026. The person in this role will serve as an on-campus Summer Programs representative. Responsibilities Include: Attending to the needs of program participants, their parents, Summer...

Smith College If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu . Job Description Essential Functions Emergency Dispatching & Response Coordination 50% Promptly answer emergency lines, general business lines, and College operator lines. Dispatch appropriate personnel for police, fire, medical, or maintenance responses based on prioritization protocols. Maintain accurate and timely logs for all service calls and officer activity in the College's Automated Computer Dispatch Record Management System (CAD/IMC)Monitor and respond to fire, intrusion, panic, and trouble alarms; activate emergency mass notifications when directed. Make time-sensitive notifications to College officials and outside agencies during emergencies or unusual situations. Attend department meetings and training sessions as assigned. Customer Service & Administrative Support 20% Serve as the College's public safety...

Babson College At Babson College, we believe entrepreneurship is more than starting a business-it's a way of thinking and acting that transforms opportunity into impact. The Associate Director or Senior Associate Director of Graduate Admissions is a vital member of our Graduate Admissions leadership team, playing a key role in attracting, engaging, and enrolling innovative and inclusive thinkers into our globally recognized graduate programs. This position leads strategic initiatives that shape the future of our MBA, MS, DBA, and certificate programs by managing recruitment, admissions operations, and relationship-building across domestic and international markets. The Associate or Senior Associate Director works closely with internal partners and prospective students to ensure Babson continues to enroll highly qualified and mission-driven candidates who will thrive in our entrepreneurial ecosystem. WHAT YOU WILL DO Collaborate in developing, supporting, and maintaining...

Berklee College of Music Job Description: As a Student Life Assistant Manager at Berklee College of Music, you'll play an integral role in elevating the student experience for high school students in our diverse Summer Programs. Reporting to the Associate Director of Summer Programs Student Life, your responsibilities span a variety of on-campus activities, from managing initial check-ins and event planning to providing crucial emergency management in collaboration with the Student Life team. This multifaceted role requires effective communication with parents and guardians post-enrollment, fostering community among students, and liaising with program directors and various college departments. You'll oversee the planning and implementation of extracurricular events, uphold program policies by scheduling conduct meetings, and contribute to cross-departmental coordination and staff training. As a key figure in the residential education staff, you'll ensure a vibrant, inclusive, and...

Berklee College of Music Job Description: Berklee seeks an experienced and highly analytical Senior Buyer for Procurement to be an internal consultant and driving force for supply strategy. This mission-driven role is vital to ensuring the effective and compliant acquisition of goods, equipment, and services that meet the needs of our administrative and academic departments. If you possess demonstrated expertise in contract management and project execution, you will directly support Berklee's global innovation and creativity by optimizing the efficiency of our operations. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities Reporting to the Senior Director of Procurement and Campus Business Services, the Senior Buyer is responsible for the procurement lifecycle-from identifying sources and preparing bids to awarding contracts and expediting delivery. This individual serves as the principal...

Babson College THE OPPORTUNITY The Audience Services Associate serves as the on-site front of house representative and is responsible for managing all front of house operations while maintaining the safety and professional standards of the Sorenson Center for the Arts. This position will work closely with other members of the Sorenson Center to maintain consistent policies and systems to provide optimal audience experience. WHAT YOU WILL DO Ensure the front of house and box office are presentable for events. Train and provide guidance and assistance to Student Audience Services Associates with front of house operations. Track and monitor ticket sales/registration for events. Oversee all points of audience interaction including greeting, reserved seating, accessibility, and concessions. Resolves questions and concerns in a timely and appropriate fashion. Generate a front of house report for each event. Review Student Audience Services Associates reports for accuracy....