1 systems administrator jobs found

Merck Job Description Job Summary This position reports to the Associate Director, Customer Care for Channel Partners * Master Distributors * Retail * Allflex Tag Operations within our company's Animal Health. The Customer Care Manager - Allflex leads the daytoday operations of the Allflex Tag Customer Care team, ensuring quality, accuracy, and efficiency in supporting customers who purchase and use Allflex identification products through eShop, channel partners, distributors, and retail segments. This role serves as the primary escalation point for Allflex tag ordering, product configuration, returns, and troubleshooting. The Manager provides leadership, coaching, training, and performance oversight, while driving continuous improvement and operational excellence across the Allflex Tag Customer Care team. Primary Responsibilities Customer Leadership & Relationship Management Develop strong customer relationships across Allflex tag purchasers,...