Refine Search
Refine by Categories
Other 33 Management 3 Administration 2 Information Technology 2 Environment 1 Banking 1 More
Refine by Job Type
Full-Time 2
Refine by Company Name
Served with Honor 1 Windsor Federal Bank 1
Refine by City
Windsor 1
Refine by State
Connecticut 1
Refine by Onsite/Remote
Onsite 2
Customer Service solutions specialist

2 solutions specialist jobs found

May 07, 2026  
Client Service Support Specialist Featured
Location: Remote - US Position Summary: The Client Service Support Specialist is responsible for delivering personalized, accurate, and compassionate assistance to clients, their family members, and their caregivers as they navigate complex issues related to support services. The Client Service Support Specialist's goal is to ensure our clients feel heard, valued, and supported, and they will accomplish that goal by responding to inquiries with a balance of efficiency and empathy, ensuring every interaction is meaningful and every concern is met with urgency and understanding. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Serve as the first point of contact for clients seeking support services, appeals, grievance, social service needs, billing issues, and insurance coverage. • Listen actively to client concerns, respond with empathy, and deliver accurate, timely solutions...
Served with Honor Full-Time
Jul 08, 2026  
Customer Care & ITM Specialist
POSITION SUMMARY: Under the direction of the Customer Care Solutions Manager, the Customer Care & ITM Specialist plays an integral role in delivering exceptional customer experience across multiple service channels. This position engages with current and prospective customers via telephone, online, and Interactive Teller Machines (ITMs), assisting with banking inquiries, transactions, issue resolution, and relationship building. The role requires strong interpersonal and sales skills, a thorough knowledge of the Bank’s products and services, and the ability to provide tailored, accurate, and professional service in every interaction. Flexibility to work extended hours and Saturdays is required.   ESSENTIAL FUNCTIONS : ·         Proactively engages with customers and non-customers across telephone, digital, email, and ITM channels to identify financial needs, provide tailored solutions, and recommend appropriate products and services. ·...
Windsor Federal Bank Windsor, CT Full-Time