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Professional Diversity Network
Mar 08, 2026  
Lead Client Service Representative
NFP Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Position Summary: The Lead Client Service Representative will work as a critical member of the Client Services Team, leading/supervising the CSR Team and working with the Account Manager team. The Lead CSR will also manage complex client accounts by utilizing excellent, in-depth knowledge of company services. The Lead CSR will ensure that the CSR department provides effective customer support service for all internal and external customers/clients Essential Duties and Responsibilities: External: Be an active member of the Extended Leadership...
Professional Diversity Network Sterling Heights, MI, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Process Integration Support Analyst
Southern Company Job Summary The Business Strategic Analyst is pivotal in enhancing operational efficiency and driving strategic initiatives, particularly in areas such as Customer Operations and Safety & Technical Training. This role involves utilizing skills in project management, process integration, and change management to support enterprise initiatives and gain essential business experience. Analysts are responsible for managing business process improvements, coordinating across various functions, and applying project management practices to deliver effective solutions. They lead strategic process improvements, engage with departmental leaders, and drive decision-making and change adoption to ensure alignment with the company's strategic objectives. The position demands strong project management and process integration skills, a proven ability to manage improvements across functions, and experience in leading strategic initiatives. Excellent communication...
Professional Diversity Network Virginia Beach, VA, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Process Integration Support Analyst
Southern Company Job Summary The Business Strategic Analyst is pivotal in enhancing operational efficiency and driving strategic initiatives, particularly in areas such as Customer Operations and Safety & Technical Training. This role involves utilizing skills in project management, process integration, and change management to support enterprise initiatives and gain essential business experience. Analysts are responsible for managing business process improvements, coordinating across various functions, and applying project management practices to deliver effective solutions. They lead strategic process improvements, engage with departmental leaders, and drive decision-making and change adoption to ensure alignment with the company's strategic objectives. The position demands strong project management and process integration skills, a proven ability to manage improvements across functions, and experience in leading strategic initiatives. Excellent communication...
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Process Integration Support Analyst
Southern Company Job Summary The Business Strategic Analyst is pivotal in enhancing operational efficiency and driving strategic initiatives, particularly in areas such as Customer Operations and Safety & Technical Training. This role involves utilizing skills in project management, process integration, and change management to support enterprise initiatives and gain essential business experience. Analysts are responsible for managing business process improvements, coordinating across various functions, and applying project management practices to deliver effective solutions. They lead strategic process improvements, engage with departmental leaders, and drive decision-making and change adoption to ensure alignment with the company's strategic objectives. The position demands strong project management and process integration skills, a proven ability to manage improvements across functions, and experience in leading strategic initiatives. Excellent communication...
Professional Diversity Network Chattanooga, TN, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Process Integration Support Analyst
Southern Company Job Summary The Business Strategic Analyst is pivotal in enhancing operational efficiency and driving strategic initiatives, particularly in areas such as Customer Operations and Safety & Technical Training. This role involves utilizing skills in project management, process integration, and change management to support enterprise initiatives and gain essential business experience. Analysts are responsible for managing business process improvements, coordinating across various functions, and applying project management practices to deliver effective solutions. They lead strategic process improvements, engage with departmental leaders, and drive decision-making and change adoption to ensure alignment with the company's strategic objectives. The position demands strong project management and process integration skills, a proven ability to manage improvements across functions, and experience in leading strategic initiatives. Excellent communication...
Professional Diversity Network Naperville, IL, USA Full-Time
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