47 operations supervisor jobs found

Eaton Vance ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Southern Company Job Summary * Required to work in multiple jurisdictions across various customer contact channels * Maintain working knowledge of all company products and services * Forward sales opportunities and referrals to sales partners (i.e. rebates, added load and Business Case Authorizations) * Assist in providing feedback to new employees * Coach and deliver feedback to employees * Support Supervisors with assisting ~50 Energy Connection Center and Emergency Response employees Responsible for maintaining the security of customer records the purpose of this position is to serve as intermediary between the agents and the leadership team. The incumbent is responsible for support of daily operations of multi-jurisdictional and multi-functional customer care center teams of ~50 employees within Southern Co. Gas utilities (regulated and deregulated). The incumbent is responsible for both marketer and customer contacts, responds to service requests, questions,...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Supervisor plays an important role in the organization by overseeing a number of activities related to the company’s Customer Service functions. The role is responsible for overseeing and supervising daily operations of the Customer Service call center and ensuring that the call center delivers the best possible service. The Customer Service Supervisor ensures inbound and outbound calls are handled within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. They monitor the day-to-day productivity of direct...

Wilbur-Ellis Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you." Role Overview: A Customer & Business Solutions Representative II works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse-from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs. A Sample of What You'll Do in this Role: Handle electronic...

Revvity Summary: ViaCord, a Revvity Company, provides newborn stem cell preservation services for expectant families. Newborn stem cells are a valuable source of non-controversial stem cells ; the building blocks of our blood and immune systems. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for umbilical cord blood stem cellsfor tomorrow, including diabetes, heart disease, and stroke. Our Customer Service team is critical to the success of preserving the stem cells. They assist parents throughout the delivery process with any questions and also are responsible for ensuring the safe delivery of the stem cells to our laboratory facility. We are currently looking for enthusiastic people to join our growing team! This is a great opportunity for an individual to join an organization that provides growth opportunities for individuals looking to build a...

Wilbur-Ellis Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you." Role Overview: A Customer Service Representative with Warehouse responsibilities works in all aspects of customer service, including product selection, order processing, and inventory management. This role may also involve helping in the warehouse-from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs. A Sample of What You'll Do in this Role: Assist...

Wilbur-Ellis Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you." Role Overview: A Customer & Business Solutions Representative I works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse-from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs. A Sample of What You'll Do in this Role: Assist with...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. The Track Side Customer Service Representative is responsible for executing the delivery of the ultimate guest services experience to our customers at venues across the United States. This position is responsible for sales and technical support to our track side customers and collaborates with an on-site team doing the same. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assist with Racing Electronics on-location vending set up, opening, operation and closing. Ensure proper procedures and policies are followed before, during and after event. Sales: includes interacting with customers, making recommendations for product sales, and promoting merchandise based on customer needs. Provide technical support for track sales and rental radio/equipment. Engage with fans/customers; answer...

Spectrum This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The Damage Claims Rep I must have in-depth knowledge of multiple systems and have experience handling escalated situations. Responsible for handling damage claim escalations; becoming the point of contact between field management and the customer and accurately capturing claim details for reporting purposes. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Provides customer support for service complaints; answer questions regarding services and products; receive telephone calls from internal and external customers through the resolution of the claim. Provides support and guidance to Field Operations to ensure timely resolutions to damage claims. Enters damage tickets into ticketing system and update systems as required. Creates investigation...

Revvity BioLegend is looking for a Customer Success Supervisor who plays a key role in leading our Special Teams and building a truly customer-centric culture. In this role, you'll champion an exceptional experience for our VIP customers by developing and executing effective account management processes. You'll ensure world-class service by combining a deep understanding of customer needs with strong knowledge of our products, mission, and values. You'll also support hiring, coach and motivate team members, and help solve day-to-day challenges to achieve our Customer Care goals. If you're passionate about elevating the customer experience and inspiring high-performing teams, we'd love to meet you. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide leadership and employee development for assigned Special Team by supporting, coaching, motivating, and developing associates at every...

Mediacom Communications Position:Customer Sales & Service Representative I, Front Counter Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and...