22 support specialist jobs found

Sun Communities, Inc. Career Site Header Job Summary As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment. Job Duties Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential) Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential) Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential) Deliver information and share...

Apex Systems, Inc. Job#: 3025958 Job Description: Support Desk Specialist (Tier 1) - Contract Location: St Louis, MO Contract role Schedule: Monday-Friday, rotating shifts between 7:00 AM and 6:00 PM EST 8hour shifts with 1hour unpaid lunch Pay Rate: $16/hour (W2 contractor) Position Overview The Support Desk Specialist provides firstlevel IT support for internal employees during a period of increased support volume related to a corporate merger. This role is focused on delivering timely, professional, and accurate technical assistance via phone, chat, and ticketing systems while maintaining a strong customer service experience. This is an entrylevel Tier 1 support role , ideal for candidates with foundational IT knowledge, strong communication skills, and experience supporting end users in a structured service desk environment. Key Responsibilities Provide firstlevel technical support to internal employees via telephone, chat, and...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Job Summary The Tech Support Specialist is responsible for enthusiastically resolving technical issues from business customers using our enterprise desktop products (mice, keyboard, webcams and headsets) and software, as well as escalations from our Tier 1 team. Successful candidates will have a minimum of 3 years providing technical support, with an advanced knowledge of Windows and Mac OS, USB devices, wireless and bluetooth technology, and a strong customer service ethic. Experience supporting enterprise (or business-to-business) customers is a plus. Primary Job Responsibilities Troubleshoot software, connectivity and hardware issues for customers via phone, email Resolve escalated support tickets from our Tier 1 support team Assist Tier 1 support team by providing guidance to resolve tickets...

Yamaha Motor Corporation, USA Yamaha has an excellent opportunity for a Customer Service Representative to join our Yamaha Golf Car team in Kennesaw, GA. The Customer Relations Specialist is responsible for delivering exceptional service to customers and dealers by managing product inquiries, resolving issues, and supporting claims related to accidents, injuries, and fires. This role requires strong communication, analytical decisionmaking, and coordination with internal departments to ensure equitable resolutions and highquality service. The representative also handles administrative functions, complaint management, and supports compliance, legal coordination, and customer satisfaction initiatives. What you'll be doing: Manages all claims of accident, injury, and fire claims reported by dealers or customers from initial contact through resolution, including negotiating monetary or alternative solutions. Notifies direct management and Legal through written memos...

Land O'Lakes Customer Account Specialist Job Description Summary Provide accurate and timely customer account support in a manufacturing and regulated environment. Responsible for order processing, shipping and inventory reporting, and customer communication to ensure accurate billing, shipments, and positive customer experience. Job Responsibilities Enter, maintain, and update customer orders and data in the ERP system (JD Edwards/Oracle preferred). Review daily production, receipt, and shipment documentation for accuracy. Provide production, inventory, and shipment reporting to customers. Reconcile inventory discrepancies between internal systems and customer systems. Support endofmonth reporting and billing accuracy. Process customer shipping orders and verify inventory availability. Ensure DOTregulated Bills of Lading and Safety Data Sheets (SDS) accompany shipments. Communicate shipping instructions to internal teams and carriers. Respond to customer...

Fidelity Investments Job Description: Financial Representative We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity. The Expertise We're Looking For Customer service, phone, or financial services experience will prepare you for this role Banking, insurance, or financial experience is an excellent addition to your experience We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses Degree and/or other professional certifications are helpful; if you don't already have a CFP or degree, our Tuition Reimbursement program can help you obtain one The Purpose of Your Role It is our mission for the Financial Representative to have rewarding interactions with clients. As a...

Repligen Overview The Service Sales Specialist for Instrumentation in Biopharma will play a critical role in maximizing the value of our extensive installed base. This position focuses on uncovering and identifying instruments currently in use at customer sites that are not fully captured in our records. The individual will work closely with our established sales team to strengthen customer relationships and expand service opportunities. This role requires proactive engagement with customers through on-site visits, making travel a significant component of the job. By mapping and documenting instruments, the Service Sales Specialist will help ensure comprehensive coverage for service contracts, preventative maintenance, and qualification services. This position combines investigative fieldwork with consultative selling, aiming to enhance customer satisfaction while driving revenue growth through service offerings. This role can be based remotely either in the Bridgewater,...

Bel Brands USA You know our brands, The Laughing Cow, Babybel, Boursin, Kaukauna, Merkts and Price's, which elicit smiles across America. They are daring, responsible and deliver dairy goodness. As you imagine, this mindset is contagious! Bel Brands USA is part of an international family company, which has led an ambitious growth strategy for 150 years and is today the world's third largest branded cheese company. If like our 12,000 employees globally, you want to have an impact in an entrepreneurial and demanding company, and share smiles around the world, dare to live the Bel experience! Be you. Be ambitious. Be Bel. Bel Brands USA has been named Chicago's "101 Best and Brightest Companies to Work For" for 10years in a row. The company is headquartered in Chicago and operates three manufacturing plants in Little Chute, WI, Leitchfield, KY, and Brookings, SD. Job Summary: The IT Support role ensures the stability and integrity of in-house data, industrial, and...

Redwood Credit Union Redwood Credit Union is looking for an IT Specialist III, who will be the technical lead that ensures the confidentiality, availability and integrity of computing systems within the organization. This is a Certified A+ and MCP professional who provides advanced computer and network operations support and provides second tier support of desktop and network equipment. The specialist provides superior customer service that meets the RCU service standards and values to employees of Redwood Credit Union. The specialist performs and prioritizes the technology support and administration functions necessary to maintain service. Key Responsibilities Computer and Network Operations: * Develop, maintain and follow department operations for Server and virtualized systems, network, storage, backup, and phone environments as assigned. * Perform log and system management reviews as well as operations and administration on all systems. * Provide advanced skills...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

ASG Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we 1st ask, "Is the decision consistent with our moral and ethical principles".We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level 1 to work at the Federal Law Enforcement Training Center (FLETC) in Glynco, Ga. In this position you'll become part of technically diverse team to include but not limited to other Help Desk Specialists, Network Engineers,...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

ASG Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we 1st ask "Is the decision consistent with our moral and ethical principles". We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level I to work at the Federal Law Enforcement Training Center (FLETC) in Artesia, NM. In this position you'll become part of a technically diverse team to include but not limited to other Help Desk Specialists, Network...

Mountain Park Health Center The Patient Communication Specialist (PCS) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCS is responsible for answering contacts from inbound phone calls, text messages, and chat and documenting those contacts using the appropriate computer system. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department to answer their reason for call. Sets patient appointments to meet with their Primary Care Provider or care team at one of our 10 clinic locations in accordance with provider and/or department requirements. Assists new patients in registering with Mountain Park Health Center. Verifies patient demographics and insurance information, and updates changes as needed. Cancels/reschedules appointments as requested by patients. Updates appointment schedules through computer systems....

Land O'Lakes Customer & Consumer Affairs Manager - Dairy Foods This role will lead the Dairy Foods Consumer Affairs and Customer Concerns team implementing the team mission and vision and setting strategy, business plan, and budget. Key responsibilities of this role will include: Ensuring high-quality service and problem solving for consumer and customer interactions through multi-channel engagement (phone, email, social media, live chat, product & recipe ratings and reviews, etc.). Ensure building of our brand by providing a high level of satisfaction to consumers and customers in keeping with the integrity and image of our Land O'Lakes brands. Leading a team currently comprised of 11individauls to include Consumer Affairs specialists, analysts, and on-call employees. Responsible for managing staffing levels and scheduling, tracking performance metrics, ensuring efficient processes, etc. Benchmarks service, staying abreast of contact center trends. Actively...

MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. The Americas Customer Success Engineers (CSE) team at MathWorks is a group of mathematicians, engineers and scientists located across multiple time zones and office locations in the US, part of a global Customer Success organization. The CSE role entails: partnering with academic leadership to understand their business needs, identifying technical challenges, and suggesting solutions that meet those needs. It provides the opportunity to engage with leadership and members of universities, research institutes, and student communities through in-person visits, virtual interactions, student competitions, and account or professional...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...