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Customer Service Garland, TX

5 jobs found in Garland, TX

Professional Diversity Network
Mar 05, 2026  
Blood Collections Staff-Customer Service
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good,...
Professional Diversity Network Arlington, TX, USA Full-Time
Professional Diversity Network
Mar 07, 2026  
Work From Home Recovery Skip Unit Manager
Capital One Work From Home Recovery Skip Unit Manager As a Unit Manager at Capital One, you will lead a dynamic team of front line associates In Recovery Skip who are the face of Capital One for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within Capital One. Unit Managers manage, develop and motivate an internal team of 15 - 25 associates and strive to exceed standards of customer service and experience. General Responsibilities: Accountable for achieving business goals for a team of up to 25 associates within the unit Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness and efficiency metrics Prepare and deliver monthly performance reviews for direct reports Manage business level metrics to high efficiency standards Share in the accountability for a business level function team (Logistics, quality, innovation, morale)...
Professional Diversity Network Plano, TX, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Manager, In-Force Service Call Center 93472
New York Life Insurance Company Location Designation: Hybrid - 2 days per week *** We will consider qualified applicants located within a reasonable commuting distance of our offices in Cleveland, Dallas, Tampa, or New York City. Role Overview: New York Life Service Operation provides In-Force customer service to more than 12,000 agents and 3.5 million clients for life insurance and annuities sold through our agent distribution channel. Responsible for more than 30 million touch points with customers each year through different service channels including phone, written correspondence, online, through Interactive Voice Response (IVR) system and more. We are seeking a dynamic and forward-thinking leader to join our team as an In-Force Service Manager. If you enjoy leading by example, motivating and developing others, and coaching customer service professionals to provide outstanding service, this opportunity is for you! What You'll Do: Take ownership of...
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Feb 25, 2026  
Collections Agent
Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Feb 05, 2026  
Technical Support Analyst
Lincoln Property Company The Technical Support Agent is responsible for providing first-line technical support to customers using WorkSpace, a property and facility work order management system. This role involves responding to support tickets, researching issues, creating and managing property data within the platform, and ensuring prompt and efficient customer service. The role will begin in office with the opportunity to transition to a hybrid/remote position after 90 days. This role is crucial in ensuring that customers have a positive experience with WorkSpace by providing quick, efficient, and effective technical support. Key Responsibilities: Customer Support: Respond to customer support tickets in a timely and efficient manner. Provide clear, concise, and friendly support to resolve customer issues. Use problem-solving techniques to diagnose and resolve technical issues. Reach out to customers via phone and host web conferences as needed. Check active...
Professional Diversity Network Dallas, TX, USA Full-Time
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