8 human resources jobs found in Phoenix

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center The Patient Communication Specialist II (PCS II) is responsible for making outbound calls and receiving inbound calls, messages and chats regarding topics that include but are not limited to explaining billing statements, collecting past due balances, and setting up payment arrangements. Essential Functions: Uses an automated dialer to make outbound calls to existing patients with the intent to collect payment on past due balances and negotiate payment arrangements. Investigates and resolves patient questions regarding the amount owed to the business and explains all payment options available. Overcomes objections to payment collections and assists patients in developing a mutually agreed upon plan for account settlement. Makes outbound calls to confirm medical and eligibility appointments. Receives inbound calls to assist new patients with registering as a new patient, scheduling/rescheduling, and canceling appointments as...

Shields Health Solutions Shields Health Solutions is seeking an IT Tier 2 Support Agent to join the IT Helpdesk Team. This role provides a point of contact for end-users to receive support and hardware maintenance within the organization's desktop computing environments. This includes installing, diagnosing, repairing, maintaining and upgrading hardware and equipment including desktops, laptops, printers, mobile devices and other peripherals to ensure optimal performance. In this role, you will troubleshoot problems and complete tasks in person, by telephone, by email and via remote access in a timely and accurate fashion. All work will be documented in Zendesk, our ticketing system. This is a hybrid role requiring 3 days in our Phoenix, AZ office and 2 days working from home. IT Tier 2 Support Agents report to the IT Helpdesk Manager. Job Summary: Demonstrates proficiency in Helpdesk - Tier 2 level skills including detailed knowledge of the following: * Microsoft 365...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center The Patient Communication Specialist (PCS) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCS is responsible for answering contacts from inbound phone calls, text messages, and chat and documenting those contacts using the appropriate computer system. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department to answer their reason for call. Sets patient appointments to meet with their Primary Care Provider or care team at one of our 10 clinic locations in accordance with provider and/or department requirements. Assists new patients in registering with Mountain Park Health Center. Verifies patient demographics and insurance information, and updates changes as needed. Cancels/reschedules appointments as requested by patients. Updates appointment schedules through computer systems....