11 jobs found in Phoenix

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center This position is responsible for providing patient service in a clinical environment and maintaining patient demographic information. The Customer Service Representatives (CSR) must additionally be able to perform patient scheduling duties, process payments/co-payments, and perform other cashiering functions. Essential Functions Updates patient demographics and verifies insurance information per visit. Collects payments and provides receipts. Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Schedules appointments and provides patients with future appointment details. Obtains medical records for same day appointments. Provides efficient and courteous phone support including...

Mountain Park Health Center The Patient Communication Specialist (PCS) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCS is responsible for answering contacts from inbound phone calls, text messages, and chat and documenting those contacts using the appropriate computer system. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department to answer their reason for call. Sets patient appointments to meet with their Primary Care Provider or care team at one of our 10 clinic locations in accordance with provider and/or department requirements. Assists new patients in registering with Mountain Park Health Center. Verifies patient demographics and insurance information, and updates changes as needed. Cancels/reschedules appointments as requested by patients. Updates appointment schedules through computer systems....