5 jobs found in Oklahoma City

JOB DESCRIPTION As a Customer Service Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wage : $16.00 hourly Apply today and shift your career into drive for tomorrow ! Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer’s service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of...

JOB DESCRIPTION A Day in the Life: The Collections Supervisor is responsible for leading a team of Collection Specialists which ensures the timely recovery of outstanding balances, maintaining compliance with company policies and legal regulations, and driving continuous improvement in collection processes and metrics. This position requires strong team leadership skills and excellent communication abilities. We expect the starting salary to be around $60,000; the actual salary will be determined based on years of relevant work experience What You’ll Do: Supervise and provide guidance to direct reports such as monitoring performance, setting goals, and conducting regular performance evaluations. Develop and implement effective strategies to ensure timely and accurate payment of outstanding invoices. Maintain accurate and up-to-date records of all collection activities, including payment arrangements, disputes, and adjustments. Communicate with customers and business...

JOB DESCRIPTION A Day in the Life: The Recovery Specialist is responsible for managing claims including billing, collections, and adjustments. This role partners with internal Sales and Operations teams and works with customers and insurance carriers to resolve claims over the phone and through email. We expect the starting wage to be around $16.85 per hour with the opportunity for incentives. The department currently rotates being onsite and remote on a weekly basis. What You’ll Do: Contact accounts to resolve outstanding claims quickly and accurately. Research and document collection activities. Follow processes for account reviews and customer contacts. Partner with departments to address unique or sensitive account issues. Other duties as assigned. What We’re Looking For: One year Credit and Collection experience or one year of auto insurance claims experience High School or equivalent Basic working knowledge of Microsoft programs,...

JOB DESCRIPTION A Day in the Life: The Theft Recovery Agent is responsible for ensuring theft packages are processed accurately and rental agreements are closed in a timely manner. What You’ll Do: Review and resolve overdue rental files in a timely manner within established guidelines. Document contract and vehicle information within appropriate systems, including vehicle location(s), conversations, and research. Confirm stolen status with local authorities and review all applicable systems to create a theft package and generate demand letter when applicable. Ensure vehicles are placed in the proper hold code. Review pending theft packages and partner with Corporate Security when appropriate. Support multiple email inboxes and ensure responses are sent in a timely manner. Assign vehicles to vendors, as appropriate. Other responsibilities and projects as assigned. What We’re Looking For: Experience in customer service or call center...

JOB DESCRIPTION A Day in the Life: The Recovery Specialist is responsible for managing claims including billing, collections, and adjustments. This role partners with internal Sales and Operations teams and works with customers and insurance carriers to resolve claims over the phone and through email. We expect the starting wage to be around $16.85 per hour with the opportunity for incentives. The department currently rotates being onsite and remote on a weekly basis. What You’ll Do: Contact accounts to resolve outstanding claims quickly and accurately. Research and document collection activities. Follow processes for account reviews and customer contacts. Partner with departments to address unique or sensitive account issues. Other duties as assigned. What We’re Looking For: One year Credit and Collection experience or one year of auto insurance claims experience High School or equivalent Basic working knowledge of Microsoft programs,...