Internal Consultant IV

Premera Blue Cross

Workforce Classification:

Join Our Team: Do Meaningful Work and Improve People's Lives

Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we're able to better serve our customers. It's this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/.

This Internal Consultant IV plays a critical role in shaping enterprise-wide strategies and driving operational excellence through innovation. This position is responsible for evaluating organizational needs, designing new or optimized operating methods, and delivering cost-effective solutions that align with corporate objectives.

Beyond traditional consulting responsibilities, this role requires a forward-thinking professional who can identify processes and use cases suitable for automation and AI agent integration-and then build and deliver these solutions using low-code/no-code platforms.

What you will do:

• Act as an internal consultant providing guidance on complex analytical projects and planning resources in order to meet project deadlines.
• Analyze and develop business requirements to recommend scalable, cost-effective solutions.
• Partner with stakeholders across all levels to define and implement strategic initiatives.
• Identify opportunities for automation and AI-driven process improvements, assessing feasibility and business impact.
• Interface with management at all levels of the company to ensure quality and timeliness of projects
• Design, build, and deliver automation workflows and AI-enabled solutions, ensuring adoption and measurable outcomes.
• Lead projects from planning through execution, ensuring delivery on-time, on-budget, and on-value.
• Manage project risks, track progress, and report on achievement of objectives.
• Collaborate with leadership to align solutions with corporate strategy.
• Develop and utilize data gathering tools; Prepare reports synthesizing analytical results and outlining business cases.
• Prepare, evaluate and distill analysis conducted by other departments and/or outside consultants.
• Other duties as assigned.

What you will bring:

• Bachelor's Degree or four (4) years of work experience (Required).
• Seven (7) years of consulting, analyst or business experience (Required).

• Proven experience in business process analysis and enterprise consulting.
• Hands-on expertise with low-code/no-code platforms (e.g., Power Apps) and AI technologies.
• Ability to translate complex business challenges into actionable solutions.
• Strong project management and stakeholder engagement skills.
• Familiarity with change management and organizational readiness for change adoption.
• Understanding of the health care industry, including claims and/or configuration.

What you will gain:

Automation & AI Integration

• Continuously advance your expertise in identifying processes suitable for automation and integrating AI-driven solutions using low-code/no-code platforms (such as Power Apps). This includes staying current with emerging technologies and best practices for delivering measurable business impact.

Strategic Stakeholder Engagement

• Deepen the ability to partner with stakeholders at all levels, ensuring alignment on strategic initiatives, and facilitating effective communication and collaboration throughout project lifecycles. This also involves refining skills in influencing, negotiating, and building consensus.

Advanced Business Process Analysis

• Enhance analytical skills to evaluate complex organizational needs, design scalable solutions, and recommend improvements that drive operational excellence and cost-effectiveness. This includes mastering advanced data gathering and synthesis techniques.

Change Management & Organizational Readiness

• Build greater proficiency in leading change management efforts, preparing organizations for new processes or technologies, and ensuring successful adoption and sustained outcomes. This is critical for implementing innovative solutions and fostering a culture of continuous improvement.

Project Leadership & Risk Management

• Further develop project management capabilities, including planning, execution, risk assessment, and reporting on objectives. This also involves learning new methodologies and tools for managing complex, cross-functional projects efficiently.

Physical Requirements
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:

• This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
• This role requires the ability to keyboard and to communicate clearly and understandably in person, and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Salary Range:

National Plus Salary Range:

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We're happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We're committed to creating an environment where all employees are celebrated for their unique skills and contributions.