Service Technician

Service Technician

The Service Technician is responsible for high quality and effective repair of construction equipment. Provides excellent customer service, maintains professionalism, and ensures appropriate and detailed records for time, parts, supplies, purchases, and repairs.

Duties and responsibilities include, but are not limited to:

• Reconditions and repairs equipment and components.
• Maintains complete and detailed working records for time, parts, supplies, and outside purchases for repairs.
• Performs diagnostic inspections as directed.
• Accountable for following all DOT, OSHA, ISO9001 and established Company rules, regulations, and guidelines.
• Measure of success determined by established Company guidelines, including but not limited to repairs completed, time required to complete repairs, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback.
• Ability to hookup to machines and diagnose with laptop.
• Ability to perform fabrication and welding processes.
• Maintains and cares for shop tools, all Company equipment and Company vehicles.
• Keeps and maintains a clean work area

Desired Skills and Experience:

• High School diploma, GED, or vocational training/certification
• 1 - 3 years’ experience in the same or similar industry
• Obtain certifications from necessary manufacturers.
• Owns and maintains personal tool inventory.
• Mechanical/technical aptitude, safe work habits, a good working knowledge of equipment operations and mechanical functions. Strong current electronic diagnosing capabilities, works with minimal supervision, customer service oriented, a problem solver, reliable, ethical, able to adapt to the people and environment around them - customers, suppliers, co-workers, and manufacturer's employees.
• Experience with hydraulic systems, electrical, electronics, pneumatics, diagnosing and calibration a plus.
• Communicates professionally, respectfully, and honestly at all times and communication is to be clear and language is to be profanity free while employee demeanor is to be calm and composed.
• Must be able to lift at least 50 lbs., stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear.
• Personal appearance must be neat and clean.
• Certain positions require a valid driver's license and ability to meet requirements of the Company Driver Policy; the Company will review motor vehicle records annually for all employees for whom driving a motor vehicle is an essential job function of the job, and when employees must obtain and drive rental vehicles during the course of conducting company business.