Client Onboarding Specialist
Location: Onsite/Hybrid
Pay: $23/hr W2
Duration: 6 Months Job Description: We are seeking a
Client Implementation Analyst to join our Private Wealth Management (PWM) Operations team. This role is an exciting opportunity for a motivated and organized professional to collaborate closely with PWM Advisor Teams, Legal, Compliance, and Anti-Money Laundering (AML) departments to facilitate account opening and maintenance for high-net-worth clients. The ideal candidate will combine strong customer service, documentation, and risk management skills with a commitment to delivering a seamless onboarding experience.
Responsibilities: - Manage the end-to-end client onboarding process by reviewing and validating documentation for new PWM accounts.
- Partner with PWM Advisors and internal departments to ensure client documents are complete, accurate, and submitted timely.
- Perform due diligence and review accounts for compliance with AML and Know Your Client (KYC) regulations.
- Coordinate with legal, compliance, and AML teams to resolve account issues or discrepancies.
- Process and track client requests for additional account services such as options trading, margin, checking, and debit cards.
- Verify data integrity across internal systems to ensure correct setup for statements, reporting, and cash services.
- Actively contribute to improvements in onboarding processes and documentation workflows.
- Maintain high levels of client satisfaction by managing expectations and resolving issues efficiently.
Basic Qualifications: - Bachelor's degree required.
- Strong proficiency in MS Office (Excel, Word, Outlook) and web-based applications.
- Exceptional organizational and multitasking skills.
- Demonstrated ability to prioritize and manage time effectively.
- Excellent problem-solving and judgment skills.
- Strong verbal and written communication abilities.
- Customer service-oriented with a professional demeanor.
Preferred Qualifications: - FINRA Series 7, 9, 10, or 4 licenses.
- Foreign language proficiency.
- 1+ years of experience in the financial services industry, particularly in AML, Compliance, or Client Onboarding.