Oct 16, 2019
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website . Market Job Description About Enterprise Global Services Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website. Department Overview The Risk Services aligns to the Corporate services organization and supports the current, expected demand for business process risk management. The Risk Services team supports line of business risk management and the corporate risk management. About the Role The primary role of the Operational Risk Manager 2(ORM 2) will be to support the TTIRO Compliance Technology Risk Management (CTRM) function at EGS global in-house centers. CTRM p rovides oversight of global technology guidance, industry standards, best practices and operational risk adherence to technology aspects of Laws, Rules and Regulations in support of Wells Fargo Technology, Information Security, Third Party and Operational Risk Capabilities. A successful candidate for this role will have the ability to comprehend and distill regulatory requirements, evaluate and assess processes, risks and controls, articulate complex concepts in a clear manner, influence change and have the ability to work in a fast paced deadline driven environment with excellent communication skills. A strong background in technology process and/or application risk assessment including control evaluation (may include internal/external audit experience), with a primary focus on providing oversight to the first line of defense's technology issue management program is desired. The selected candidate will focus on the following responsibilities/duties - Providing guidance and best practices for identifying and documenting control gap issues and creation of remediation plans that include clear risk reduction Mature monitoring and reporting processes for comprehensive, timely and accurate reporting to key stakeholders including senior management and/or risk and management committees. Monitor performance metrics to understand risk implications, providing credible challenge, as needed. Design and develop testing strategies, methodologies and analyses; focused on regulatory and authoritative source requirements that evaluate the adequacy and effectiveness of policies, procedures, processes, systems and internal controls Actively engage in the execution of assessment of controls for regulatory and authoritative source requirements to evaluate design and effectiveness. Collaborate with other independent risk management teams, for example, Enterprise Information Security, Compliance, Legal and other key risk partners as needed Partner with FLU and IRM teams to communicate requirements and expectations for regulatory and authoritative source controls. Capture and escalate credible challenges Develop and execute IRM processes to monitor and report coverage for authoritative sources through aggregated and thematic compliance analysis. Create/maintain appropriate process documentation Ensure ongoing alignment to overarching authoritative sources: Technology Risk Management Functional Framework, Technology Risk Management Policy and Issue Management Policy. Team management activities Required Qualifications : 12+ years of experience in operational risk, IT systems security, compliance, business process management, or financial services, of which at least 6 years must include direct experience in operational risk (technology, information security, third party). Working knowledge of COBIT framework with an emphasis on measuring control effectiveness. Market Skills and Certifications Desired Qualifications: Advanced Microsoft Office skills Excellent verbal, written and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to present complex material in a digestible, consumable manner to all levels of management Experience in risk assessment and control evaluation Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution Industry recognized certification such as CISA / CRISC / CISSP Other desirable skills experience Experience with technology system analysis, data mapping, validation and implementations Demonstrated information technology experience in areas such as infrastructure management, network management, systems development lifecycle, architecture, and application support and information security. Experience developing comprehensive report/presentations to senior management, stakeholders, and risk and management committees Experience defining and/or developing business initiatives that require collaboration between multiple stakeholders and/or lines of business Highly proactive, able to work both independently and within a collaborative team oriented environment using sound judgment in decision-making. Demonstrated ability to work effectively with virtual and/or geographically dispersed teams. Leadership Expectations at Wells Fargo As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Chennai, Tamil Nadu, India