Encode, Inc.
- 198 Route 9 North, Manalapan, NJ 07726, United States
- www.encodeinc.com
Encode was established in 1997, as an IT services provider to assist customers with Y2K remediation. Having roots in the NY Metro area exposed Encode to demanding, mission-critical financial systems that require high levels of security, speed, and resiliency. These early experiences emphasized the importance of listening and understanding the client’s expectation for results, before making a recommendation.
As a consequence, Encode developed a B4B approach to service delivery. We enhance the B2B engagement model which is typically a “push” model. The product or technical resource available is “pushed” as the solution to accomplish the client’s expectation. Encode’s philosophy is built on the premise that in order to satisfy a client’s expectation, you first need to listen, understand the expected result, confirm that the expectation is attainable, then work hard to exceed those expectations.
Whether it is providing highly skilled SME’s on a time and material basis or recommending and implementing an IBM solution, the Encode team focuses on exceeding client expectations in everything we do. It is Encode’s B4B approach to service delivery.