GENERAL SUMMARY:  The Sales Support Associate (Brand Ambassador) is responsible for generating sales by enhancing the customer experience creating a neat, clean and safe working and shopping environment.
 
JOB RESPONSIBILITIES:
Creates a positive, welcoming experience for customers
 

• Demonstrates a customer first mindset while in the store.
• Accessible at all times to ensure every customer has a great experience.

Delivers customer service to increase sales
 

• Completes tasks as directed by a leader.
• Upholds all store policies and procedures.
• Ensures standards are met throughout the day.

Ensures that merchandise and store are easy to shop and accessible to customers
 

• Performs all merchandise handling tasks.
• Assesses and addresses the needs of the area.
• Maintains the sales-floor, fitting rooms and cash-wrap by completing assigned tasks.

 
Contributes to a positive working environment
 

• Contributes to a neat, clean and organized work environment.
• Demonstrates values and behaviors consistent with our culture.
• Consistently provides support to fellow employees through sharing of knowledge.
• Assists team members in customer interactions.

 
REQUIRED QUALIFICATIONS:
 

• Previous experience in retail preferred.
• Ability to demonstrate strong customer focused service on and off the sales floor.
• Ability to communicate effectively with customers and employees.
• Ability to receive feedback and take action when appropriate.
• Ability to meet brand availability requirements.
• Ability to lift and carry 30 lbs.
• Ability to maneuver around sales floor and stockroom.