The purpose of the Baltimore County 911 Communications Center is to receive communication regarding potential emergencies and provide first responders with as much accurate and complete information as possible and to insure a swift response by critical personnel to all emergency situations.

The Communications Center (911 Center) is the vital first step in handling emergency calls from citizens for the police and fire departments. The center is located in Towson, Maryland and is operational 24 hours a day, 365 days a year.

Baltimore County invites educational tours of the 911 Training Academy and respects requests for duplicate copies of specific 911 tapes. Please forward the appropriate information by email to 911records@baltimorecountymd.gov or call 410-307-2006 and request to speak to the records department.