Residential Sales Representative

 

Company Overview:

The ADT Corporation  is the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. 

 

Position Summary:

ADT is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of customer satisfaction and what it means to their career development.ADT is well-positioned to continue meeting and exceeding our customers' evolving needs, ADT also takes pride in upholding a rewarding work experience for all of our team members. As a Residential Sales Representative you will make a difference by providing much-needed products and services that support the well-being and security of our clients in markets. 

 

Duties and Responsibilities: 

• Sell products within assigned territory, maintaining assigned sales quota and following established guidelines 

• Identify prospects utilizing creative lead generating techniques 

• Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition 

• Adhere to current ADT policies, procedures, products, programs and services 

• Follow up with prospects 

• Prepare final contract for signature 

• Process work order and complete all paperwork in accordance with approved and standardized procedures 

• Post installation follow-up by contacting customer ensuring commitments were met and generating referrals 

• Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service