One of the great benefits of working with Endurance International Group is the diversity of our customers.  We have folks who are technical geniuses and those who are happy letting us do the work for them.  As a Technical Support agent you’ll be able to flex your customer service and technical skills by determining what our customer needs, figuring out the best way to handle the situation and helping them grow their online presence.

You’ll be a problem solver, a consultant and sometimes just a really good listener.  And you’ll do all this with a smile on your face. Because at EIG we succeed when our customers succeed.

What you’ll do as a Technical Support Agent

·    Troubleshoot customer technical phone support issues

·    Provide accurate technical solutions in an effort to resolve each issue upon the first call.

·     Consult with customers to describe products and/or services that will help them grow their online presence

What you need

·     Strong problem solving skills in a technical, web based environment

·     Excellent communication skills

·     Ability to work in a fast paced, team environment

·     Experience with web based applications

·     A passion to deliver outstanding customer service in a technical environment

·     A desire to succeed

At Endurance we pay for performance by measuring productive and quality and encourage career growth through continued learning opportunities.

Why Us?

You'll get to work with people just like you — smart, creative, fun and hungry to succeed. Plus enjoy some pretty awesome perks that come with working for an Endurance brand. If you feel your skills match our need, please send us a cover letter and resume that will distinguish you from the pack.