About Choice Recovery

Choice Recovery is a successful privately-owned collection agency in Columbus, Ohiowhich provides business critical services, process management and expertise for clients in several industries, from legal representation to third party collections, second paper (previously with another agency), early out recovery (30,60,90 days old), payment plan monitoring, customized reports and letter series; electronic skip tracing, mail return services, andcredit reporting to TransUnion, Equifax, and Experian.

Culture

With a vision to “Change the Perception of Collections,” we fill every seat with driven and compassionate associates. We never stop looking for better ways to improve our service AND our performance. 

Our culture is built on personal accountability and empowerment that comes through mastery over choices. We respect family and work-life balance, maintaining a flexible 40-hour work schedule between Monday and Saturday, enabling you to utilize your best hours for productivity. As an organization, Choice Recovery chooses to embody the power of “choices” for both our staff, and our clients. We work hard to maintain an environment for learning and accountability, supporting team members with the tools to grow and succeed – both inside our organization and outside our walls, and the freedom and find and use their voice.