FPA Technology Services, Inc. is a Los Angeles based technology services company committed to helping businesses become more adaptive, competitive, and profitable by providing value through the intelligent application of technology solutions. Diligence, commitment, and unquestionable integrity define the career experience at FPA. As one of the leading technology services companies in the area, we lead the way in implementing and managing technology for our clients by integrating technical expertise with a professional approach and personal attention.

We are seeking a Remote Support Engineer to perform remote end-user technical support and remote network administration, maintenance, and troubleshooting services for our clients from within our Remote Support helpdesk team. Our Remote Support Engineers are part of our dedicated Remote Support team working in our Encino office with a role split between being highly customer service driven as well as needing to have significant technical chops. The successful candidate will have the ability to perform troubleshooting, problem solving, and desktop and server helpdesk support tasks as well as ongoing network maintenance and administration. Our onsite consulting teams are small groups led by seasoned Technical Account Managers who have the experience (both in professional consulting skills as well as with the technical skills) needed to ensure success for themselves, their team members, FPA, and our clients. Our Remote Support team supports our onsite teams by remotely supporting the end users of our clients.

We have a strong belief in our Core Values and invest in our systems and methodologies to ensure we provide a high quality and consistent work product across teams and across clients. The FPA business model is based on the principle that efficiencies and economies of scale are achieved through procedural best practices and centralized relationships for our clients.