Description of Job Function:
To provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control.

Main Job Tasks and Responsibilities
• maintain up-to-date customer accounts system
• follow up on, collect and allocate payments
• carry out collection and reporting activities according to specific deadlines
• perform account reconciliations
• monitor customer account details for non-payments, delayed payments and other irregularities
• research and resolve payment discrepancies
• generate age analysis
• review AR aging to ensure compliance
• maintain accounts receivable customer files and records
• follow established procedures for processing receipts, cash etc
• process credit card payments
• prepare bank deposits
• investigate and resolve customer queries
• process adjustments
• organize a recovery system and initiate collection efforts
• communicate with customers via phone, email, mail or personally
• assist with month-end closing
• collect data and prepare monthly metrics