Help customers, see, experience and buy all things MakerBot at our NYC retail store.  The Assistant Manager is responsible for creating a positive customer experience and working with management to achieve operational goals and standards by providing administrative and scheduling support to the store manager.  We are looking for a customer-focused leader who is a strong communicator and dedicated to the concept of team work. 

Key Areas of Responsibility

• Assist Store Manager with duties and tasks as required in a retail environment and assume role in Store Manager absence
• Provide expert advice to customers in all areas of the store
• Proactively build and maintain customer relationships
• Advise Store Manager on staffing needs and personnel issues
• Create schedules to ensure adequate and efficient staffing at all times
• Report staff hours to the Payroll department and respond to all inquiries
• Recruit, interview, hire and train retail sales staff as required
• Motivate staff while maintaining a positive work environment
• Facilitate clear communication between retail floor staff and Headquarters
• Schedule class events and training sessions
• Ensure that newly-received product is stocked in a timely manner

Job Qualifications

• College education preferred
• 2+ years experience in retail management a must
• Continual on-the-job learning is required
• Strong problem solving skills
• Accountable & dependable attitude
• Able to work in a high-energy environment
• Must be able to work on your feet for long periods of time
• Must have flexible schedule including mornings, evenings and weekend availability
• Required to work occasional on/off-site promotional events and teach classes

 
Bonus Qualifications

• Familiarity with 3D printing or MakerBot

About Us

Founded in 2009, Brooklyn-based MakerBot has grown to be a global leader in desktop 3D printing. MakerBot had 16 percent market share of all 3D printers (industrial and personal) made from 2009 to the end of 2011. In 2011, MakerBot had 21.6 percent market share. In 2012, MakerBot estimates that it now has a 25 percent market share of the 3D printer market.  There are more than 15,000 MakerBot Desktop 3D Printers in use by engineers, designers, researchers, and people who just like to make things.  The MakerBot Replicator Desktop 3D Printer has been named Popular Mechanics “Overall Winner” for best 3D printer and was honored as one of Time Magazine’s Best Inventions of 2012.  In addition, MakerBot was named “Best Emerging Tech” at the 2012 Consumer Electronics Show, won Popular Mechanics Editor’s Choice Award, the Popular Science Product of the Year, and recently was awarded the Fast Company 2012 Innovation by Design Award as well as being named by Fast Company as “One of the World’s Top 10 Most Innovative Companies in Consumer Electronics.” And MakerBot was recently awarded a TechCrunch Crunchies Award for best hardware start-up.  The company has been featured in The New York Times, The Wall Street Journal, the Economist, Wired, The Colbert Report, Fast Company, Engadget, Make: Magazine, Rolling Stone, Time.com, IEEE Spectrum, CNN, Financial Times, NPR, Vogue Italia and many others.