MSC Industrial Direct

With more than a million product offerings and 75-plus years of experience across dozens of industries, MSC is a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services. MSC helps manufacturing customers solve their most important challenges on the shop floor. We boost productivity, accelerate growth and fuel profits through inventory management and other innovative supply chain solutions. From our founder Sidney Jacobson selling tools out of the trunk of his car in 1941 to becoming a publicly-traded Fortune 1000 company with $2.9 billion in annual sales, we continue to be positioned for growth.

We care about our associates and have programs to help our 6,000-plus team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family’s health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

 

 

Jun 24, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3154  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   San Francisco, CA  State or Province :  California (US-CA)      Potential Work Location :  United States : California : San Francisco    Note:  This position works at MSC's Bay Area office located in Hayward, CA   BRIEF POSITION SUMMARY: The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.   DUTIES and RESPONSIBILITIES: Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information. Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention. Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training. Supports outside sales representative in various branch activities. Resolves more complex credit and collections issues to enhance customer service. Identify and upsell MSC products where applicable to satisfy customer needs. Recommend team sales process improvements to drive profitability for each customer order. Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction. Provides customer service using all tools available including, but not limited to, email and the Internet. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participation in special projects and performs additional duties as required   EDUCATION and EXPERIENCE: A High School Diploma or the equivalent.   2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.    Industry experience preferred.     SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.   Excellent customer service and sales skills are required.   The ability to work a varying schedule required. Excellent verbal and written communications skills are also required.   OTHER REQUIREMENTS: A valid driver’s license is required. The ability to lift up to 50lbs may be required based on branch location (not all branches) Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct San Francisco, CA, USA
Jun 21, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3141  Employment Type :  Full Time          Job Category :  Customer Care / Contact Centre                                              Work Location :   Houston, TX  State or Province :  Texas (US-TX)      Potential Work Location :  United States : Texas : Houston    BRIEF POSITION SUMMARY: The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. DUTIES and RESPONSIBILITIES: Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information. Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention. Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training. Supports outside sales representative in various branch activities. Resolves more complex credit and collections issues to enhance customer service. Identify and upsell MSC products where applicable to satisfy customer needs. Recommend team sales process improvements to drive profitability for each customer order. Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction. Provides customer service using all tools available including, but not limited to, email and the Internet. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: A High School Diploma or the equivalent.   2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.    Industry experience preferred.   SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.   Excellent customer service and sales skills are required.   The ability to work a varying schedule required. Excellent verbal and written communications skills are also required. OTHER REQUIREMENTS: A valid driver’s license is required. The ability to lift up to 50lbs may be required based on branch location (not all branches) Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Houston, TX, USA
Jun 21, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 2417  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   Warminster, PA  State or Province :  Pennsylvania (US-PA)      Potential Work Location :  United States : Pennsylvania : Allentown    BRIEF POSITION SUMMARY: Key Account Sales Consultant, Mid-Market will develop and lead the strategic account plan  to improve MSC’s market position and overall profitability within Mid-Market Key Account customers ($500,000 - $5,000,000 potential with greater than 35% wallet share) through cross-sell and up-sell activities.  Key Account Sales Consultant, Mid-Market will develop and maintain relationships with Senior-level managers in Operations, Supply Chain and Procurement at each Key Account location.  Will regularly meet with Senior-level contacts and leverage the data presented in Continuous Review and Cost Savings to teach customer new ways to improve processes, productivity and remove costs.  Will communicate effectively Associate Account Manager and Inside Key Account Manager to provide direction on the daily tasks required based on commitment to customer.   DUTIES and RESPONSIBILITIES: Offer unique perspective to customer by consistently sharing newsworthy insights about the market, educating the customer on new issues and outcomes, and helping them avoid potential landmines.  Always tie insights back to our unique strengths in the market. Drive two-way communication by engaging in dialogue with customers, constructively creating tension to help the customer learn something new. Surprise the customer with insight. Deliver insight convincingly and with authority. Leverage individual value drivers by developing a distinct strategy for engaging critical stakeholders. Consistently demonstrate an ability to link supplier capabilities to specific, individual stakeholder objectives. Incorporate economic drivers by demonstrating knowledge of the customer’s industry in context of the current market climate. Make informed inferences about a customer business based on understanding of the market or competitors. Establish value by quantifying value in terms of resolving an unrecognized problem or need, or costs of inaction.  Customers can articulate value proposition relative to competitive solutions. Drive momentum by rallying internal resources to ensure deal momentum. Collaborate with customers to define next steps, coaching customers through the buying process. Attempt to rely on key stakeholders/mobilizers to drive action between sales calls. Create and embrace constructive tension by reframing how the customer thinks about the business.  Leverage data and facts to introduce the idea that the status quo is costing more than they may realize.   Tailor presentations and insight specific to customer’s industry, company and contact.  Be able to match contacts personality and deliver relevant messaging based on current trends in their specific industry that will impact their business. Take control of the purchasing process by guiding the customer on next steps and anticipated roadblocks.  Utilize best demonstrated practices regarding aligning stake-holders to drive consensus to your proposal. Identify and arm the mobilizer (influence and power beyond title) with toolkit to sell your solutions throughout their organization. Develop strong negotiation posture by focusing on fully knowing the buyer’s interests, motives and priorities to develop additional negotiables and creative solutions.  Adjust negotiating strategy/plan based on information gained through discussion. Understand our Key Accounts value proposition and key business objectives regarding growth and profitability.  Understand the customers and industries they serve and use this information to build strategic account plan.   Continuously research and comprehend industry trends that will impact customer.  Become recognized as an expert on the industries served by our Key Accounts and how MSC can partner with them to deliver better results.    Develop and lead the strategic account plan to improve MSC’s market position and overall profitability within Mid-Market Key Account customers ($500,000 - $5,000,000 potential with greater than 35% wallet share) through cross-sell and up-sell activities. Develop and maintain relationships with Senior-level managers in Operations, Supply Chain and Procurement at each Key Account location. Regularly meet with Senior-level contacts and leverage the data presented in Continuous Review and Cost Savings to teach customer new ways to improve processes, productivity and remove costs. Communicate effectively Associate Account Manager and Inside Key Account Manager to provide direction on the daily tasks required based on commitment to customer.   Deliver Cost Savings Documentations to demonstrate MSC’s value to the customer.   Deliver Continuous Improvement Review with customer, multiple times per year, to align to customer’s strategy and advance MSC’s market position Submits to management all required sales and expense reports in a timely manner. Manage travel and entertainment to meet assigned budgets. Utilizes phone, webcast and on-site visits efficiently to establish regular cadence with both the field leadership team and customer/prospect.   Proactively maintain working relationships with field leadership and customer support leadership as necessary to meet customer needs.  Work with field leadership to customize account coverage as needed to drive compliance to approved forecasted sales thresholds. Document and clearly communicate customer service level expectations and or shortfalls with field leadership team including Responds selectively and strategically to prospective customer Requests for Information and Proposal and negotiates pricing and other terms of new account agreements with prospective clients to ensure maximum revenue and profit from new agreements to include terms and conditions that will minimize the company’s risk. Accurate, current management of content in funnel, win/loss, launch status, SFDC and other platforms for communicating business resource needs to the organization Professional development training will be completed in a timely manner as assigned. Examples include account planning, company supported training or SFA training. Learns and fosters the MSC culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission. Cleary demonstrates can-do attitude toward supporting new initiatives and programs designed to meet customer needs. Proactive problem solving approach as necessary to overcome obstacles for customer compliance, growth and profitability. Participates in special projects and cross functional teams and performs additional duties as required. EDUCATION and EXPERIENCE: A Bachelor’s Degree in Business or the equivalent experience is required. Minimum of 5 years demonstrated track record of success in sales and marketing preferred with two years in industrial/manufacturing/distributing sales experience. Demonstrated Medium ($500K - $5M) Sales Experience Success Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience Willingness to travel (25%) Strong background and demonstrated success in selling profitable solutions or services.      SKILLS: Ability to teach customer something new and compelling about their business which leads to MSC differentiated solutions. Ability to create constructive tension to drive action from the customer. Ability to tailor messaging, presentation and proposal relevant to customer, industry and contact. Ability to take control of the purchasing process by guiding customer to next steps and educating them on best demonstrated practices and potential roadblocks. Ability to align all the stakeholders involved in the decision making process to drive consensus to MSC solutions. Demonstrated track record of excellent sales, negotiation, relationship building and closing skills and techniques are required.   Computer literacy and proficiency in word processing, spreadsheet, and presentation software is required.   Knowledge of e-business. Must have track record of meeting and exceeding agreed upon sales plan Solid history of decision making and taking accountability Must possess strong presentation skills and communicate professionally as a dynamic speaker and in written responses to emails; RFPs; RFIs; and when submitting reports. Strong analytical skills, ability to make quick/calculated decisions, and ability to perform effectively in a team and individual work environment are a must. Demonstrated project management skills Ability to make recommendations for solutions based on information gathered and analyzed from systems Strong interpersonal and communications skills (oral and written) along with strong attention to detail and follow through required Strong ability to be flexible and adapt to change in business practices, market changes, etc. Self-motivated to meet specific sales goals Ability to work independently and cross-functionally at multiple levels within the business unit (e.g., Marketing, Product Management, Finance, etc.) Ability to read and communicate understanding of customer financial statements.   Demonstration of competitive spirit and ability to overcome obstacles to success Excellent ability to adapt to a changing environment quickly and effectively Proven pattern of success collaborating with business leaders with competing objectives or “mind share OTHER REQUIREMENTS: A valid driver’s license and the ability to travel is required.   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.  As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC. Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Allentown, PA, USA
Jun 21, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3150  Employment Type :  Full Time          Job Category :  Customer Care / Contact Centre                                              Work Location :   Pittsburgh, PA  State or Province :  Pennsylvania (US-PA)      Potential Work Location :  United States : Pennsylvania : Pittsburgh    BRIEF POSITION SUMMARY: The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. DUTIES and RESPONSIBILITIES: Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information. Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention. Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training. Supports outside sales representative in various branch activities. Resolves more complex credit and collections issues to enhance customer service. Identify and upsell MSC products where applicable to satisfy customer needs. Recommend team sales process improvements to drive profitability for each customer order. Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction. Provides customer service using all tools available including, but not limited to, email and the Internet. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: A High School Diploma or the equivalent.   2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.    Industry experience preferred.   SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.   Excellent customer service and sales skills are required.   The ability to work a varying schedule required. Excellent verbal and written communications skills are also required. OTHER REQUIREMENTS: A valid driver’s license is required. The ability to lift up to 50lbs may be required based on branch location (not all branches)   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Pittsburgh, PA, USA
Jun 20, 2019
DECO Tool Supply Company, an MSC Company is a large industrial distributor of carbide, cutting tools, abrasives and MRO supplies to the metal cutting industry.  Headquartered in Davenport, Iowa, DECO Tool Supply has 10 stocking branch locations throughout the United States. Requisition ID : 3006   Employment Type :  Full Time          Job Category :  Inventory Management                                              Work Location :   Des Moines, IA (Deco)  State or Province :  Iowa (US-IA)      Potential Work Location :  United States : Iowa : Des Moines    LOCATION - Marshalltown, IA   BRIEF POSITION SUMMARY: The Deco Tool Crib Attendant associate provides supplemental service support in the areas of conversions, ordering stock, receiving stock, putting orders away, and reconciling packing slips for invoicing.   DUTIES and RESPONSIBILITIES: Supports customer solutions and sales associates. Understands company solutions, products, and services. Including limited technical product knowledge. Establish productive, professional relationships with key personnel in assigned customers. Maintain high customer satisfaction ratings that meet company standards. Unpack orders, checks accuracy of shipment and put stock away at customer locations. Reconcile vendors packings slips for customer invoicing. Ensure appropriate customer stock levels, generates new orders for merchandise, obtains customer approval to place orders when required Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction. Utilize company technology (CribMaster Inventory Management System) to complete daily tasks, order generation, tracking, and routing. Participates in special projects and preforms additional duties as required   EDUCATION and EXPERIENCE: High school diploma or the equivalent is required Experience in a manufacturing environment with knowledge of cutting tools, abrasives, and MRO products Preferred Customer service experience is Preferred Relevant Military experience a plus.   SKILLS / PHYSICAL REQUIREMENTS: Bending to lift items from the floor and truck required. Lifting items up to 75 pounds required.   OTHER REQUIREMENTS: A valid driver’s license and the ability to travel may be required.     Why MSC   People. Collaboration. Insight. That’s how you build something that works. MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                
MSC Industrial Direct Des Moines, IA, USA
Jun 20, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3035  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   Denver, CO  State or Province :  Colorado (US-CO)      Potential Work Location :  United States : Colorado : Denver    BRIEF POSITION SUMMARY: The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. DUTIES and RESPONSIBILITIES: Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information. Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention. Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training. Supports outside sales representative in various branch activities. Resolves more complex credit and collections issues to enhance customer service. Identify and upsell MSC products where applicable to satisfy customer needs. Recommend team sales process improvements to drive profitability for each customer order. Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction. Provides customer service using all tools available including, but not limited to, email and the Internet. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: A High School Diploma or the equivalent.   2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.    Industry experience preferred.   SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.   Excellent customer service and sales skills are required.   The ability to work a varying schedule required. Excellent verbal and written communications skills are also required. OTHER REQUIREMENTS: A valid driver’s license is required. The ability to lift up to 50lbs may be required based on branch location (not all branches) Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Denver, CO, USA
Jun 20, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3143  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   Rockford, IL  State or Province :  Illinois (US-IL)      Potential Work Location :  United States : Illinois : Rockford    Use your competitive spirit and intellectual sharpness to build key customer relationships, identify business opportunities, negotiate and close business deals, and foster extensive knowledge of current market conditions. In this critical role you will collaborate with the team to increase sales opportunities and maximize revenue in alignment with MSC’s long-term strategic goals.   HOW YOU’LL CONTRIBUTE   Translate your pursuit of a challenge and keen insight of market drivers into sales that advance customer’s success as a business … and of MSC’s success as an industry leader.   Apply your distinct perspective to align our unique insights to address customer’s priorities and reframe how they view their business. Use account planning tools, prescriptive analytics, and research from marketing to teach customers something new and compelling about their business that leads to MSC’s differentiated solutions. Share newsworthy market insights with customers to educate them on issues/outcomes and help them avoid potential landmines—while embracing constructive tension in commercial conversations. Understand and leverage individual value drivers to influence a wide range of customer stakeholders by developing a clear strategy for engaging them. Link supplier capabilities to specific, individual stakeholder objectives by including stories or qualitative aspects to a commercial conversation. Incorporate economic drivers with deep knowledge of customer’s business, current macro/microeconomic and industry trends, and potential new business opportunities. Apply knowledge of customer’s industry in the context of the current market climate and competition to make informed inferences about their business. Leverage facts from research, benchmark data, and best demonstrated practices to introduce new ideas that challenge the status quo and reveal to customer high costs they may have been incurring.  Tailor presentations and commercial insight to customer’s industry, company and contact and deliver relevant messages based on current industry trends that will impact their business. Drive momentum and take control of the purchasing process by guiding the customer on next steps and anticipated roadblocks, and use best demonstrated practices to align stakeholders and drive consensus to your proposal. Identify and arm the mobilizer (influence and power beyond title) with toolkit to sell your solutions throughout their organization. Cross-sell and up-sell by thoroughly understanding customers’ value propositions, key business objectives regarding growth and profitability, and the customers and industries they serve.    WHAT IT TAKES   The intellectually agile and professionally driven sales professional we seek should have these skills and competencies.                                                                            Self-motivated to meet specific sales goals, with a demonstrated track record of excellent sales, negotiation, relationship building and closing skills and techniques (2 years of proven B2B sales success preferred) Solid history of decision making, taking accountability, ability to create constructive tension and align stakeholders involved in the decision-making process to drive consensus to MSC solutions Track record of meeting and exceeding agreed upon sales plan, with a demonstrated competitive spirit and ability to overcome obstacles to success Recognized as a knowledgeable, trusted advisor on the industries served by our customers Strong interpersonal skills along with attention to detail and follow through Drives results Customer focus Teaching for differentiation Tailoring for resonance Taking control Decision quality Collaborates Develops talent Communicates effectively Instills trust Action oriented Manages conflict Situational adaptability Bachelor’s degree in business, industrial distribution, manufacturing or equivalent experience Proficiency in Microsoft Suite with Salesforce.com experience Valid driver’s license and ability to travel       Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Rockford, IL, USA
Jun 20, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3142  Employment Type :  Full Time          Job Category :  Customer Care / Contact Centre                                              Work Location :   Springfield, MA  State or Province :  New York (US-NY)      Potential Work Location :  United States : Massachusetts : Springfield    DUTIES and RESPONSIBILITIES Answers inbound calls in a specific on-site location to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates to locate the most effective sources of information.  Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention. Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training. Supports outside sales representative in various branch activities. Resolves more complex credit and collections issues to enhance customer service. Implements and maintains an MSC VMI or CMI program in customer location to enhance revenue generation. Understands and utilizes item cross over, label generation utilizing, One Button Upload, LABL, VXRF, AKAU, CROSIT and CMI Software Installation. Assists in the Identification, Collection and logging of all available Cost Savings Statistics. Ensures excellent customer relations by responding, under manager’s or OSA's guidance, to customer needs consistent with MSC standards, Culture, and business practices. Resolves customer product and service issues by providing sales-related solutions utilizing the most common source of information. Consults with other associates to locate alternate sources of information. Represents MSC in conjunction with OSA and/or BSM at customer meetings by communicating MSC's Value Proposition, direction and strategy for alignment to customer goals and expectations. Fosters the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC’s Mission. Participates in special projects and performs additional duties as required. EDUCATION and EXPERIENCE A High School Diploma or the equivalent. Minimum 2 years inbound/ outbound telephone sales, outside sales, or customer service experience required. Industry experience preferred. SKILLS Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. REQUIREMENTS Ability to lift items of up to 50 pounds required as needed. A valid driver’s license is required.   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Springfield, NY 13468, USA
Jun 20, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3144  Employment Type :  Full Time          Job Category :  Customer Care / Contact Centre                                              Work Location :   Worcester, MA  State or Province :  Massachusetts (US-MA)      Potential Work Location :  United States : Massachusetts : Worcester    BRIEF POSITION SUMMARY: The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. DUTIES and RESPONSIBILITIES: Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information. Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention. Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training. Supports outside sales representative in various branch activities. Resolves more complex credit and collections issues to enhance customer service. Identify and upsell MSC products where applicable to satisfy customer needs. Recommend team sales process improvements to drive profitability for each customer order. Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction. Provides customer service using all tools available including, but not limited to, email and the Internet. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: A High School Diploma or the equivalent.   2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.    Industry experience preferred.   SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.   Excellent customer service and sales skills are required.   The ability to work a varying schedule required. Excellent verbal and written communications skills are also required. OTHER REQUIREMENTS: A valid driver’s license is required. The ability to lift up to 50lbs may be required based on branch location (not all branches)   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Worcester, MA, USA
Jun 20, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3138  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   Harrisburg, PA (Branch)  State or Province :  Pennsylvania (US-PA)      Potential Work Location :  United States : Pennsylvania : Harrisburg      POSITION IS LOCATED IN ALLENTOWN, PA BUT REPORTS TO THE HARRISBURG, PA MSC BRANCH OFFICE Vendor Managed Inventory (VMI) Specialist Want to be part of a fast-moving, customer-focused, value-driven team?  Come join our world-class group that is literally at the “tip of the spear” when it comes to delivering solutions to our customers.  Execution of MSC solutions is what we are all about and the combined exposure to sales and supply chain will give you a tremendous opportunity for advancement. This is a very innovative team that is looking for someone to help us build our future.   We seek a VMI Specialist—including military veterans with relevant experience—to establish productive relationships with key individuals at assigned customers and provide supplemental service support for outside sales associates in the areas of conversions, ordering stock, vending solutions, putting away orders, 5S handling of service and equipment, and expediting. HOW YOU’LL CONTRIBUTE Enjoy flexibility and tap your specialized expertise to grow with an industry leader. Travel daily in your company-provided automobile to support the implementation of Vendor Managed Inventory programs at customer locations in your territory. Ensure appropriate customer stock levels, generate new orders for merchandise, and obtain customer approval to place orders when required. Unpack orders, check accuracy of shipments, and put away stock at customer locations. Provide communication and feedback to sales representatives and supervisor as appropriate to ensure full customer satisfaction. Perform general (5S) housekeeping for service equipment and immediate area. WHAT IT TAKES The service-focused, independent-minded VMI Specialist we seek should have these qualifications.     Computer literacy and proficiency in Microsoft Word and Excel Excellent verbal and written communications skills Valid driver’s license and the ability to travel daily more than 80% of the time within branch or market territory, including occasional overnight travel Ability to lift up to 50 lbs., based on customer needs High school diploma or equivalent Supply chain and process improvement experience preferred Customer service experience, including one year of related industry experience preferred Relevant military experience a plus     Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Harrisburg, PA, USA
Jun 20, 2019
DECO Tool Supply Company, an MSC Company is a large industrial distributor of carbide, cutting tools, abrasives and MRO supplies to the metal cutting industry.  Headquartered in Davenport, Iowa, DECO Tool Supply has 10 stocking branch locations throughout the United States. Requisition ID : 3140   Employment Type :  Full Time          Job Category :  Customer Care / Contact Centre                                              Work Location :   Omaha, NE (Deco)  State or Province :  Nebraska (US-NE)      Potential Work Location :  United States : Nebraska : Omaha    BRIEF POSITION SUMMARY: To assist customer service staff with answering routine and some non-routine customer inquiries by telephone. DUTIES and RESPONSIBILITIES: Responds to customer inquiries by telephone or email to provide non-technical problem resolution Provides customer service, in accordance with MSC standards, to ensure customer satisfaction, account retention, and revenue generation Refer to other service or technical departments for follow up as needed ensure the most effective and lasting problem resolution Escalates complex inquiries to lead/manger as needed Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: High School Graduate or equivalent 0-2 years inbound/outbound telephone sales or outside sales or customer service experience required.  Industry experience preferred  Experience with industrial distribution and supply, manufacturing, or metal-working tools and machinery are desirable SKILLS: Must be able to multi-task, and work independently Must have good organization skills. Able to rationalize, analyze data and solve problems Must be highly skilled in MS Excel, MS Word, and MS Outlook computer programs Must be able to use a phone, internet, and email Requires data entry, good typing skills, detailed documentation and record keeping Excellent verbal and communication skills are essential Must exude a pleasant attitude to maintain a good rapport with customers, fellow associates, and suppliers   Why MSC   People. Collaboration. Insight. That’s how you build something that works. MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                
MSC Industrial Direct Omaha, NE, USA
Jun 19, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3114  Employment Type :  Full Time          Job Category :  Sales / Business Development                                              Work Location :   Baltimore, MD  State or Province :  Maryland (US-MD)      Potential Work Location :  United States : Maryland : Baltimore    BRIEF POSITION SUMMARY Associate must spend 90% of their time on Government Opportunities and Government Accounts must account for at least 75% of the Total Portfolio.  Sells, under general supervision, MSC products and services to ensure the achievement of individual and corporate sales and profit goals. DUTIES AND RESPONSIBILITIES Sells, under general supervision, MSC products, services, and value adds by interacting with established and prospective customers to ensure the achievement of individual and corporate sales and profit goals. Ensures growth of sales, identifies and develops under close guidance new prospects and grows business to contribute to the achievement of corporate sales goals. Manages, to ensure excellent customer relations.  Responds to customer needs, consistent with MSC standards, culture, and business practices.  Consults with manager to identify and implement solutions to problems. Demonstrates teamwork to ensure achievement of team and corporate sales goals. Maintains sales records and generates relevant market/sales reports for MSC management as needed. Monitors expenditures to ensure compliance with approved budgetary constraints.  Takes corrective action as needed. Develops a personal business plan under general management supervision to establish personal annual goals. Fosters the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC’s Mission. Participates in special projects and performs additional duties as required. EDUCATION AND EXPERIENCE Associates Degree or the equivalent is required. Bachelor’s Degree preferred. 2+ years outside sales experience is required.    Government sales experience is preferred.   SKILLS Broad knowledge of procurement processes and knowledge of sales theory/skills is required. Excellent communications skills are required.   Basic computer literacy desired. OTHER REQUIREMENTS 90% of an OSA’s time must be spent on Government – Federal, State or local Government,  USPS, or Federal Government contractors; with a maximum of 10% on commercial accounts. A valid driver’s license is required.   Position requires daily local travel within branch or market territory. Occasional overnight travel is also required.     Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Baltimore, MD, USA
Jun 18, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3132  Employment Type :  Full Time          Job Category :  Warehouse / Distribution                                              Work Location :   Columbus, OH (Whse)  State or Province :  Ohio (US-OH)      Potential Work Location :  United States : Ohio : Columbus    MSC is growing—and going—strong. We seek a team player who thrives in a fast-moving environment to perform various manual and mechanical duties to move a variety of raw materials throughout our Customer Fulfillment Center. HOW YOU’LL CONTRIBUTE You will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers.  Load, unload, and move product by hand, by skid, or by cart. Put away all required product, including DOT items, to bins and racks. Verify products using item numbers, descriptions and quantity, and inspect boxes and product for damage or improper packaging. Scans labels into warehouse computer system. Stage product for put-away bins, overstock or racks. Consolidate racks, and move and stage totes/skids for re-use. Operate basic (i.e., electric pallet jack, forklift) and advanced (i.e., turret truck, order picker) powered equipment. Train cross-functionally in other departments and functions to support business requirements. Follow safety guidelines at all times, meet specified productivity and quality expectations, and participate in Work Clean program. WHAT IT TAKES The motivated individual we seek should have these qualifications. Basic computer skills High school diploma or the equivalent Willingness to work overtime to meet customer’s needs Internal certification to drive powered equipment within specified time requirements Internal certification to pick DOT-regulated items, if required Physical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, repetitive twisting or pressure involving wrist and hands, hearing, seeing (depth perception and peripheral vision), mental coordination, mental alertness for entire shift, ability to wear personal protective equipment as required, and ability to operate at heights up to 50 feet WHAT YOU CAN EXPECT A career at MSC includes generous benefits, rewards and recognition. Training and growth opportunities Weekends off Paid time off including holidays Incentive bonuses and shift differential Medical, dental, vision, and company-matched 401(k)   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Columbus, OH, USA
Jun 18, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3124  Employment Type :  Full Time          Job Category :  Warehouse / Distribution                                              Work Location :   Harrisburg, PA (Whse)  State or Province :  Pennsylvania (US-PA)      Potential Work Location :  United States : Pennsylvania : Harrisburg    BRIEF POSITION SUMMARY The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals. DUTIES and RESPONSIBILITIES Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers. Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.  Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices. Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals. Maintains sales records and generates relevant market/sales reports for MSC management as needed. Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary. Develops a personal business plan under close management supervision to meet personal annual goals. Demonstrates fundamental sales techniques and experience through track record of achieving sales goal. Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission. Participates in special projects and performs additional duties as required. EDUCATION and EXPERIENCE A High School Diploma or the equivalent is required. 2+ years sales experience is required. Metalworking/MRO product and/or process experience preferred. SKILLS Basic computer literacy is required. Excellent oral and written communications skills are also required. Excellent customer service skills are required. OTHER REQUIREMENTS The ability to travel is required.   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Harrisburg, PA, USA
Jun 18, 2019
Build a better career with MSC.  Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Requisition ID : 3128  Employment Type :  Full Time          Job Category :  Warehouse / Distribution                                              Work Location :   Columbus, OH (Whse)  State or Province :  Ohio (US-OH)      Potential Work Location :  United States : Ohio : Columbus    MSC is growing—and going—strong. We seek a team player who thrives in a fast-moving environment to manually select product for orders and prepare for shipment, and transport pallets on motorized pallet jacks throughout our Customer Fulfillment Center. HOW YOU’LL CONTRIBUTE You will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers. Pick and count items from bins, flat stock and racks to fill orders. Load, unload and move product by hand, tote or by skid. Verify products using item numbers, descriptions, and quantity; inspect products for damage or improper packaging; and use RF equipment to validate items. Batch orders and assign packing slips to pick product to totes via RF scanning.   Operate basic (i.e., electric pallet jack, forklift) and advanced (i.e., turret truck, order picker) powered equipment. Train cross-functionally in other departments and functions in order to support business requirements. Follow safety guidelines at all times, meet specified productivity and quality expectations, and participate in Work Clean program. WHAT IT TAKES The motivated individual we seek should have these qualifications. Basic computer skills High school diploma or equivalent Willingness to work overtime to meet customer’s needs Valid state driver’s license, in some instances Internal certification to drive powered equipment within specified time requirements Internal certification to pick DOT-regulated items, if required Physical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, repetitive twisting or pressure involving wrist and hands, hearing, seeing (depth perception and peripheral vision), mental coordination, mental alertness for entire shift, ability to wear personal protective equipment as required, and ability to operate at heights up to 50 feet WHAT YOU CAN EXPECT A career at MSC includes generous benefits, rewards and recognition. Training and growth opportunities Weekends off Paid time off including holidays Incentive bonuses and shift differential Medical, dental, vision, and company-matched 401(k)   Why MSC   People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.    As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.   If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.   Equal Opportunity Statement  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         
MSC Industrial Direct Columbus, OH, USA