DESCRIPTION OF ORGANIZATION
ERC Wiping Products, Inc. is a 90-year-old company located in Lynn, MA. We process and distribute hundreds of varieties of wiping materials to large, medium, and small businesses throughout North America. ERC supplies over 8000 industrial, commercial, municipal, institutional, and service related customers. These customers span a wide variety of industries including manufacturers, food processors, automotive, marine, educational institutions, athletic teams, healthcare, and hospitality. The wiping products we supply include low cost rags, wiping and polishing cloths, specialty wipes, durable paper wipers, towels, spill control products, and pre-saturated disinfecting wipes.
We advertise and promote our business through inside sales activities, direct mail, magazine advertising, trade shows, and internet marketing. We have a strong commitment in retaining our existing customers, while at the same time attracting new business. A large percentage of our new business is generated from our website, which we are continuously improving and promoting. We are focused on our website optimization, and attracting the right customers.
ERC Wiping Products Inc. is successful because our staff of 30 people is dedicated and committed to our 7 point mission statement, which ensures complete customer satisfaction, and a workplace that is friendly, fun, and relaxed yet driven toward growth and achievement. While each employee has specific duties, we expect everyone to pitch in when necessary to meet the needs of our customers. Individual success and personal achievement are directly tied to the company’s success; therefore, we retain only those individuals who find work to be a rewarding and integral part of their life.