At the direction of the Mechanical Engineering Supervisor; this position is responsible for design and development of industrial automation, robotic and electromechanical solutions. These solutions are developed to meet the needs of MEAU’s Business Development and Sales & Marketing objectives. Industries include packaging, material handling, life sciences, semiconductor and consumer electronics. Projects are both MEAU standard product offering and customer custom solutions.   Position Duties and Responsibilities: Ability to create innovative solutions and ability to translate them into final products with SolidWorks parametric modeling software Solutions include End of Arm Tooling (EOAT) for robotic applications, Grippers, Vacuum, Welding, Milling, Sensing, Robotic frames/cells and required mechanical assemblies, Servo driven mechanisms such as linear actuators, positioning systems, Fixtures, jigs, alignment devices, and homing systems, etc. Multitasking skills...

Under minimum supervision, design, and support of value-added Solutions from customer supplied specifications. Work with Engineering management to develop a complete control package design to support Mitsubishi Electric Automation (MEAU) manufacturing and to meet the customers’ needs and requirements. Work with Design Engineering team to bring product to production.   Position Duties and Responsibilities Elementary skill level required for the following function: Create quotations based on customer specifications. Intermediate skill level required for the following functions: Review & verify customer specifications (Schematic & Cable drawings, Electrical Component Lists, etc.). Create, update, modify electrical schematics, and layout drawings to communicate change recommendations to customer. Redesign and modify customer specifications to reduce material and labor cost. Manage multiple projects and communicate with other departments to make sure...

POSITION SUMMARY: Under limited supervision, the Project Manager is responsible for providing to MEAU Management the Key Account(s) project requirements. The Project Manager is assigned to high profile account(s), in order to facilitate communication between all appropriate MEAU departments and locations, authorized Distributors, partners, and System Integrators when coordinating support activities at assigned key accounts(s).   POSITION DUTIES AND RESPONSIBILITIES Essential Functions Maintain a working understanding of all products and services offered by MEAU in order to impact Technical Sales, Service, and Marketing.   A thorough understanding of software as well as all proprietary, open networks, and control technologies is required. Understand all aspects of the assigned project from a commercial and technical standpoint. Work with and manage all third-party contractors associated with assigned projects. Act as a Team Leader in...

POSITION SUMMARY Under moderate supervision, provide intermediate technical service and support to the Machine Tool Builders (MTBs), dealers, and end-users through on-site service and call center support.   POSITION DUTIES AND RESPONSIBILITIES · Provide technical service and support to our customers, including MTBs, dealers, and end-users. · On-Site service at customer facilities using learned knowledge and experience of electro-mechanical assemblies, system operations, programming, and diagnosing of equipment problems. · Log in as an agent in our high-volume call center to support customer requests while upholding department goals for time to answer and total log-in time. · Call center support includes, but not limited to, Phone support, email, text, chat, etc. · Enter all technical claims, service activity, follow ups, opportunities, and other customer related inquiries into the database, while maintaining data integrity. · Maintain accurate details of daily...

Position Summary:   Responsible for all aspects of order fulfillment from order entry to billing, in addition to providing support to MEAU customers, regional sales personnel and field service technicians.   Ensures delivery of excellent customer service through fast and accurate processing of orders; timely, professional communication; and efficient resolution of customer inquiries and issues.   First point of customer contact for general inquiries on list price, product availability, order tracking. Position Duties and Responsibilities: Activity Identification Customer Service Duties Handle customer calls, answer questions regarding shipping status of orders Provide Customer Relations with Sales Channel. Create and process customer returns. Process customer orders on a daily basis. Monitor order status and expedite delivery as required. Maintain customer sales order files. Assist special projects as needed. Word...

Under limited supervision, promote and sell Mitsubishi Electric Automation production throughout assigned territory. Grow MEAU revenue and increase market share all product categories including Services, Programmable Logic Controllers, Variable Frequency Drives, Servo & Motion Controller, CNC, Human Machine Interfaces, Robots, Data Acquisition Solutions, and Low Voltage Control Products. Support existing direct accounts and distributor partners while identifying and developing new customers to attain established sales and growth objectives.   POSITION DUTIES AND RESPONSIBILITIES Essential Functions •       Identify and qualify OEM target accounts that align with Mitsubishi Electric Automation’s Perfect Prospect Profile. •       Work with qualified System Integrators in the Mitsubishi Electric System Integrator Program (MESIP) as needed in the territory to support OEM conversion activity...