Star Transportation was incorporated in Rochester, Minnesota in 1997 as the dream of a young couple who decided to purchase one limousine. Tim drove the limousine while Tina managed the books. With their dedication, hard work, and consistent customer-pleasing practices, Star grew considerably. Unlike other ground transportation companies, the difference at Star's helm are two diploma-carrying engineers who study this industry day and night. Star began as a one-car company and today we pride ourselves on having the most attractive, most beautifully maintained fleet of limousines in Minnesota. As a result, Star has gained a very solid reputation as "the company to go to" for truly exquisite executive transportation in Minnesota.
With headquarters in Rochester, Star decided to construct a second office in Minneapolis in 2005 so that we could more effectively service our growing customer base. After outgrowing several buildings, Star settled its Minneapolis home in Burnsville, where we operate an 8,000 square foot facility that serves as our Twin Cities base.
Star spread its wings even further in 2008 by offering ground transportation services globally. In fact, Star was invited to join a very exclusive group including the "creme de la creme" of ground transportation providers around the world. These affiliate partnerships allow us to offer our customers virtually any ground transportation service, anywhere in the world on one account, with one telephone call.
Our operation is manned 24 hours a day, seven days a week by LIVE operators working in our offices. Many of our customers are surprised to learn that our dispatch office smoothly handles upwards of 300-400 trips per day. Whether you have a last-minute flight change or a need to make a reservation, our staff is always here to help. Star also employs a full staff of experienced technicians to ensure that our vehicles always shine like stars, including mechanics on duty 24-hours a day in addition to auto body technicians and auto detailers.
A commitment to efficient technology and a dedication to listening to our customers have also played a large role in Star Transportation's consistent growth. Our valued corporate customers told us that they wanted the ability to manage their own accounts. In response, we committed to offering online account management, did the research, and invested in technology that now allows us to offer many conveniences to our customers. Today, you can visit our website where you can create an account, manage your account, and even book your own reservations.
From the very beginning, Star set out to differentiate itself with strict qualifications and high standards for its chauffeurs. In addition to regular testing, certification processes, drug screenings and other stringent requirements, Star's chauffeurs are all Smith Certified. The Smith System is a very detailed defensive driving technique that teaches drivers how to avoid accidents and drive safely. In fact, we even have a Smith Certified instructor on our staff. Star hires only the best, most qualified chauffeurs. Our standards are the highest in the industry.
We hope you'll choose to ride with Star, where"Imagine... More for Less"is far more than a tagline. Give us a try and discover the comforting Star difference.