Laureate International Universities is a trusted global leader in providing access to high quality, innovative institutions of higher education. The Laureate International Universities network includes 70 accredited campus-based and online universities. Our more than 780,000 students are part of an academic community that spans 29 countries throughout North America, Latin America, Europe, North Africa, Asia and the Middle East. Laureate universities offer hundreds of undergraduate, master’s and doctoral degree programs in fields including architecture, art, business, culinary arts, design, education, engineering, health sciences, hospitality management, information technology, law and medicine. President William J. Clinton, 42nd President of the United States, serves as the Honorary Chancellor of the Laureate International Universities network, offering advice on social responsibility, youth leadership and increasing access to higher education. For more information, visit www.laureate.net.

Sep 20, 2018
GENERAL SUMMARY: The Agile Team Manager guides 2 or more teams with 7 – 12 employees for success and then supports them from the outside – using the boundary of the team itself. Teams need sponsors outside their boundaries who will champion and cheer them through their challenges. This position takes on the role of agile manager for two or more teams, enabling the teams to solve their own problems and come up with their own insights and products. Skills such as assessing team health, removing organizational impediments, making room for failure, and having the ability to coach are central. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Responsibility on the overall project implementations · Has thorough working knowledge of Agile Software Development Cycle methodology · Leads the implementation teams to ensure timely delivery of their tasks · Catalyzes organizational change in order to support agile values · Partners with the multiple team to create a culture of value delivery · Provides significant organizational roadblock removal from the agile team · Coaches, inspires and leads the team members on two to four teams · Manages and distributes resources across teams to maximize the value delivery · Guides each team to their highest performance through code review and metrics · Evaluates performance of teams and team members · Uses metrics to help teams improve their performance and to help senior leaders make decisions that improve value delivery · Makes frequent decisions based on value rather than conformance to schedule and budget · Partners with internal partners to create lean processes to synchronize with agile teams · Manages suppliers to work in an agile fashion · Manages external vendors use to augment team composition · Responsible for hiring resources to add and/or replace missing capabilities on the team · Demonstrated project management skills, including the ability to communicate well with business owners and staff for effective Sprint and Program Increment completion · Train, guide, and mentor more junior team managers OTHER DUTIES AND RESPONSIBILITIES May perform other duties and responsibilities that management may deem necessary from time to time. TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED Has managed teams and implementation projects Has a demonstrated thorough knowledge about agile Understands and supports self-organization Effective written and oral communicator that is able to provide a clear purpose Is able to provide the team with focus Demonstrates stability and respects team stability Capable of focusing on personal growth in his team Managerial Skill: Two or more years of experience leading and managing a scrum team People Skill: Collaboration, team player, influencing, work independently, ability to work in a global environment EDUCATION and/or EXPERIENCE: Undergraduate/Graduate degree in Math, Computer Science, Information Systems or related quantitative filed Six or more years of work experience including four years in relevant areas required.
Laureate Education Avenida La Paz, M.D.C., Tegucigalpa, Honduras Full-Time
Sep 20, 2018
GENERAL SUMMARY: Working with specified Laureate properties, the Node Administrator is responsible for technical support and fulfills provisioning requests to the authorized end users of the Laureate Higher Education Inc. Learning Management Systems (LMS), and related software at the individual institution level. Provides an exceptional customer service experience to all who request service from the Laureate Learning Technologies team. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Perform tasks related to the provisioning, maintenance and archiving of user and course information, and other scheduled activities relating the end user experience. · Monitor and perform tasks as they concern the overall operation of the LMS at the institutional domain level and support of end users, which includes but is not limited to: o Communicate and document issues as they pertain to essential support and service using the local Institution Support System o Function as institutional relationship manager for outsourced support resources o Monitor assigned and open/close tickets to seek fast resolutions o Review all open tickets for update and resolution on a daily basis. o Document, execute, and resolve the customer's issues based upon current service response and resolution times. (Service Level Agreements) o Monitor all pertinent support queues to ensure work is moving in a timely and reasonable pace. Take appropriate action by notifying responsible parties of any potential bottlenecks, potential service level agreement failures, and breech of support service policies and procedures. o Accurately escalate tickets by assigning to appropriate groups and following associated protocol. o Use all available resources to resolve each reported problem within the current Service Level Agreement. · Support applications such as, but not limited to, Blackboard, TurnItIn, MyLabs, and other learning applications, including Building Blocks and LTIs. · Participate in projects such testing and evaluating of new tools and rollouts of learning related software and applications, standards, processes and procedures and training. · Performs miscellaneous job-related duties as assigned. TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Appropriate reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to collaborate with Technical Analysts Ability to recognize and respond quickly to critical matters Strong troubleshooting and problem solving skills Ability to work in a team environment Ability to prioritize tasks Ability to troubleshoot applications and hardware in a methodical and rational manner Ability to think logically and abstractly Intermediate/Advanced understanding and familiarity of Microsoft operating systems, Macintosh and Linux is a plus Intermediate/Advanced understanding and familiarity of the MS Office Suites and Internet Browsers (Firefox, Internet Explorer, etc). Ability to quickly learn new technical concepts, ideas, and theories Communication skills (oral and written) Ability to follow instructions Ability to rapidly absorb information and learn new skills EDUCATION and/or EXPERIENCE: Educational level is usually achieved through a secondary education or a degree in a business school, trade school or an associate degree or equivalent experience. The typical incumbent in this position should be able to read instructions, policies, and directions and to understand more complicated thoughts communicated in writing. Incumbents should express themselves clearly when writing directions, assignments, and policies. At a minimum, the successful incumbent will be able to do arithmetic such as percents and fractions. Typically, this position requires a degree in Information Technology or equivalent technical training and certifications and 3-5 years of demonstrated employment experience in a related industry. Typically, this position requires broad experience in the nature of direct customer service. This service experience should be in a venue that has the potential of periods of high stress and high volume
Laureate Education Avenida La Paz, M.D.C., Tegucigalpa, Honduras Full-Time
Sep 20, 2018
GENERAL SUMMARY: The Cloud Specialist is a member of the IT Operations team in the IT Global Service Management organization and reports to the Sr. Director, IT Operations. This individual will be included in all projects that require integration into public and private cloud infrastructure. This individual will also assist in maintaining and monitoring all cloud-based systems. This individual will also contribute to activities around public, private, and hybrid deployments. The ideal candidate will be process driven and have must have a strong attention to detail. The ideal candidate for this position will have excellent communication skills and work well in a fast-paced, growing environment. The candidate must be able to support and maintain systems in an enterprise environment. This individual will be someone who can take direction from senior management, but also seek opportunities to improve and stabilize the environment, and implement efficiencies in daily processes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities will include participation in an "on call" rotation and after-hours availability. Responsibilities include enforcing the IT Operations standards, policies and procedures, setting up and maintaining user accounts and managing access control. Responsible for managing Laureate’s Red Hat Enterprise Linux environment (Cloud and on-prem) Responsible for managing existing and future public cloud infrastructure and platforms Assist in developing Laureate’s Cloud strategy for current and future plans Assist in architecting the Laureate public and hybrid cloud offering for all internal customers Provide guidance to Laureate’s internal Infrastructure, Operations and Architect teams on cloud design, support and functionality Assist in determining the placement of existing and future applications within the public cloud Responsible for maintaining and protecting current Laureate standards for compute, storage, backups and security Collaborate with internal and external teams on cloud-based deployments and future strategies Work with product owners and application support teams to develop and implement cloud migration plans Develop and implement best practices around security management, availability management, and release management. Create and maintain documentation on Linux server builds, policies and procedures, ensuring they are accurate and current. Responsible for ensuring best practices for server configuration, patching and system management Responsible for hardening of all Linux servers within the environment In addition there will be increased activity and responsibilities required to satiate the requirements for implementing security controls. This includes the adherence to policies defined by the Security Engineering team, and the administration and management associated with securing Laureate’s End Points. EDUCATION and/or EXPERIENCE: At least 10 years of experience required in the Information Technology field At least 3 years of experience managing AWS Cloud environments At least 4 years of experience maintaining RHEL Servers At least 4 years of experience maintaining a mission critical enterprise systems Experience with cloud monitoring tools and deployment methodologies Experience with cloud deployment strategies to include JSON templates and CloudFoundation Working knowledge of public and hybrid cloud deployments Must have working knowledge of the ITIL framework Must possess an understanding of network storage concepts and solutions (SAN and NAS devices). Advanced knowledge of VMware’s virtualization topology including VCenter, ESXi Servers, HA, DRS and VMotion. Experience implementing security best practices associated with the Linux platform A strong understanding of networking is required Experience with hardening the Linux operating System to ensure a consistent secure platform Must possess a strong in-depth knowledge of the Linux operating system Must possesses a working knowledge of network services and protocols including TCP/IP, DNS, and DHCP services Must possess scripting language skills to include: Python, PowerShell, Bash and AWS CLI Experience with patch deployment associated with the Linux operating system Ability to develop strategic technical documentation and written communications relative to field of expertise (policies, process documents, procedural documents and quick reference guides) Excellent troubleshooting, problem-solving and organizational skills Superior customer service skills Project management oriented with ability to lead project planning through implementation Detail orientation, and the ability to record, organize, and communicate Occasional travel may be required Ability to work flexible schedules when required. Ability to take direction and guidance from the Security Engineering team Ability to multitask and appropriately prioritize duties A self-starter who can excel in a team environment of a growing and dynamic enterprise. A nonpolitical team player who can build immediate credibility with all teams Experience supporting Azure and Oracle Cloud resources a plus
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
Reporting to the Supervisor, Global IT Support Services, the Technical Support Assistant provides technical support to the employees, authorized users of the Laureate computer networks, related software, and associated peripherals. The Technical Support Assistant provides an exceptional customer service experience to all who request service from the Laureate Technical Support Services. Incumbent may be required to perform duties outside of normal business hours. Multilingual skill set is a plus. ESSENTIAL DUTIES AND RESPONSIBILITIES Perform routine tasks as they concern the overall operation of the helpdesk and support of employees, which includes but is not limited to: Communicate and document issues as they pertain to essential support and service using the Laureate Service Management System. Perform account administration for Laureate users Monitor assigned and open tickets to seek fast resolutions Review all open tickets for update and resolution on a daily basis. Document, execute, and resolve the customer's issues based upon current service response and resolution times. (Service Level Agreements) Monitor all pertinent support queues to ensure work is moving in a timely and reasonable pace. Take appropriate action by notifying responsible parties of any potential bottlenecks, potential service level agreement failures, and breech of Helpdesk service policies and procedures. Accurately escalate tickets by assigning to appropriate groups and following associated protocol. Use all available resources to resolve each reported problem within the current Service Level Agreement. Support applications such as, but not limited to, Microsoft Office products, Windows operating systems, Mac operating system, low-level network issues and other in-house applications as required. Perform application administration in support of New Hires, Terminations and associated Laureate security guidelines. Communicate System Outages and Planned Maintenance to appropriate user groups. Perform workstation support functions related to the technical support of the employees and authorized users of the network and resources. Includes workstation configuration and installation and system update maintenance. Performs miscellaneous job-related duties as assigned. May require alternative schedules and/or shift work. KNOWLEDGE, SKILLS and ABILITIES REQUIRED: • Ability to recognize and respond quickly to critical matters • Strong troubleshooting and problem solving skills • Ability to work in a team environment • Ability to prioritize tasks • Ability to troubleshoot applications and hardware in a methodical and rational manner • Ability to think logically and abstractly • Beginning/Intermediate understanding and familiarity of Microsoft operating systems • Beginning/Intermediate understanding and familiarity of Mac operating systems • Beginning/Intermediate understanding and familiarity of the MS Office Suites • Ability to quickly learn new technical concepts, ideas, and theories • Communication skills (oral and written) • Ability to follow instructions EDUCATION and/or EXPERIENCE: Educational level is usually achieved through a secondary education or a degree in a business school, trade school or an associate degree or equivalent experience The typical incumbent in this position should be able to: Read instructions, policies, and directions and to understand more complicated thoughts communicated in writing Express themselves clearly when writing directions, assignments, and policies This position requires a degree in Information Technology or equivalent technical training and certifications and 1 year of demonstrated employment experience in a related industry. Training may consist of a course taken in secondary school or in a trade school, but experience would likely be gained from "on-the-job" working with their supervisor or other employee. Examples of certifications: A+ Core, Network+, or Helpdesk Analyst.
Laureate Education Minneapolis, MN, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: Laureate Education is seeking an experienced Identity and Access Management Solutions Engineer, reporting to the head of the global enterprise-wide IAM program. The global Information Security Identity and Access Management (IAM) organization defines policy and delivers capabilities to empower Laureate Education to better control access to its data, systems and infrastructure via a seamless user experience. This role is responsible for overseeing and influencing the implementation and adoption of the overall IAM solution design and architecture. You will be the technical SME on the new IDaaS IAM solution throughout the corporation, covering the full user lifecycle, to drive with leadership the creation of an application adoption approach. Understand the current state environment to provide direction and execution leadership throughout the migration & transition of legacy and new applications onto the new IAM platform, coupled with identity/access GRC and SOX compliance. Must be able to meet demands of working across multiple workstreams through relationships with vendors, infrastructure and application teams. Ability to communicate effectively with senior technology and business leadership. Knowledge of information security, risk and compliance and the value of producing documentation will also be key to this role. ESSENTIAL DUTIES and REPONSIBILTIES: Technical SME and expert within the IAM domain. Lead Solutions Engineer/Architect to define and drive enterprise IAM solutions. Assume ownership of IDaaS system rollout and integration, work closely with teams to complete development and implementation tasks Ability to dive deep, step-in and be technical hands-on as needed. Work within the CISO team of a global organization to promote best practices within the Identity and Access Management program Research problems and recommend solutions to improve security and processes by providing security IAM options. Respond to threat and vulnerability reports Serve as a business enabler via development support, clear planning and design documentation for properly-secured, policy-compliant, high-performance IAM integrations. Develop or identify new concepts, tools, or systems to improve the future of the IAM Security landscape. Work with external vendors, system integrators and near/off shore teams. Support for System and IAM related policy development and regulatory compliance Support CISO Quality and Compliance efforts Translate architecture specifications to low-level component design Create strong partnerships and trust throughout Laureate Ability to mentor junior staff and be a team leader Ability to work within an agile project methodology Some travel, <10%, may be required REQUIRED SKILLS and EXPERIENCE: 5+ years working within the Identity & Access Management domain 7+ years working at the solutions design/architecture level 10+ years of enterprise software development experience Oversee development and provide guidance on technical architecture for enterprise IAM solutions. Strong discipline regarding enforcement of access management core principles Experience implementing an IAM vendor solution(s) Deep knowledge of the full user identity and access management lifecycle Identity and Access GRC experience User Access Review (UAR) and User Access Governance knowledge Comfortable dealing with internal partners, vendors, system integrators & hosting partners. Experience as a team lead / manager Ability to work in Virtual, Geographically Dispersed Teams. Ability to drive completion of required tasks independently. Strong knowledge and experience of provisioning/deprovisioning workflows Privileged Account Management (PAM) exposure Experience implementing Identity Federation Management / SSO solutions Strong knowledge and experience with Active Directory Strong awareness of IAM Protocols, SAML, OIDC, OAuth, WS-Fed, etc.. Firm knowledge of API connector/adaptor interface approaches such as REST, JSON, SOAP, etc Experience with access models such as RBAC and ABAC ADDITIONAL DESIRED SKILLS and COMPETENCIES: IDaaS experience preferred Azure AD, ADFS, ADDS, and cross domain integration experience desired Cloud and on premises architectures -Hybrid models Global company experience Mobile IAM experience desired Multi-Factor Authentication (MFA) knowledge and experience PKI knowledge Governance, Risk and Compliance (GRC), software solution experience Experience with Brainwave iGRC desired Segregation of Duties (SoD) SOX compliance. Working with internal and external auditors. Office 365 Identity & Access experience Agile project experience Working with both Internal and External Identities, understand the differences and challenges SCIM, SPML knowledge desired Knowledge of Virtual Directory, Meta Directory and other IAM technologies that interact with them such as directory servers, databases and networking tools A professional certification in an information security domain such as CISSP, CISM, or CISA preferred but not required. A professional certification in the Identity and Access domain such as CIAM, CIMP preferred but not required. BUSINESS COMPETENCIES: Leadership skills, along with a strong desire to coach & mentor others Strong technical aptitude and knowledge, with a passion for keeping up with emerging technologies Skilled in organizing and motivating team members to produce high-quality results Versatile and highly adaptive to a fast-paced environment Willing and able to lead and take risks Strong customer orientation, with the ability to understand and comprehend users’ needs Pays close attention to quality and details Thrives in a high-energy work team
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: The IT Compliance Project Manager is a key member of the IT SOX Compliance Process and Automation team in Baltimore, MD. The ideal candidate will possess knowledge of information technology, broad business experience and internal audit practices. This position is accountable for the capture of requirements and management of assigned resources, effective tracking of budgets and financial forecasts, and the facilitation of project meetings while proactively controlling project risks and issues. They will assess project scope and manage projects from inception through completion. This position is expected to provide timely communication and status reports to all stakeholders. The IT Compliance Project Manager escalates issues to appropriate levels of management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develops best practices, techniques, and tools for project planning, execution, project management, milestone/deliverable tracking, communication, and key performance metrics. Escalates critical issues for appropriate/timely resolution. Coordinates and reports on project progress and accomplishments. Support the design, development, delivery and management of communications Interprets and maintains basic financial management schedules including budgets, forecasts and other related financial information. Conduct impact analysis, assess change readiness and identify key stakeholders Effectively communicates and manages project expectations to team members, leadership and other stakeholders. Handles communications and change management for the IT SOX Compliance Team across the globe REQUIREMENTS: Bachelor's degree in technology or business, graduate degree preferred A minimum of 5 years progressive project management experience in collaborative enterprise environments. Strong change management and negotiation skills with ability to work within a matrix-run organization. Experience in developing and deploying best practices, policies, procedures and processes. Builds a network of relationships across IT functional groups, business peers and executive management Well organized, with strong time management skills. Strong prioritization skills and attention to detail with the ability to manage & coordinate multiple competing priorities and requests. Demonstrated ability to work effectively with colleagues and senior leaders in business groups and across finance and multiple locations. Self-starter that works well either independently or as part of a larger group. BUSINESS COMPETENCIES: Technical Knowledge Sensitivity to Customer Needs Ability to Remain Focused Sense of Urgency Excellent Oral and Written Communications Skills Detail orientation, and the ability to record, organize, and communicate detail An interest in people, and the ability to grow relationships Excellent negotiator
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: The IT Finance, Financial Analyst – will support the IT/BI/PSID functions with monthly accounting, reporting, and analysis. This individual will also assist with internal financial reporting, the monthly financial forecasting process and the annual budgeting processes. Description: Development and maintenance of corporate financial dashboard for tracking forecasts to budget and business KPIs Governance for IT Projects including communication of policies and accounting standards Strong communication skills – able to prepare and document policies and global guidelines Assess the viability and ROI for projects and initiatives proposed by IT. Generate internal reports on a monthly basis in order to compare actual costs to budgeted/forecasted expenses. Meet with Department managers to review financial performance against plan and to obtain updates for forward looking forecasts. Investigate significant variances between planned and actual expenses. Maintain and update the database of maintenance and service contracts. Initiate and manage the process of considering contracts for renewal. Provide analysis and updates to accounting each month on incurred expenses that have not been processed for payment (accruals). Update the Operational Expense forecast every month. Contribute to the annual planning process. Ad hoc research and report generation as requested by the Finance Team, Information Technology, Business Intelligence group and Schools. Review and process invoices for payment as necessary. Experience: Bachelor's Degree in Business Administration, Accounting, or Finance required, CPA or Master’s degree preferred Previous Experience working in accounting with experience in Corporate Accounting preferred Skills and proficiency in data analytics using mathematical tools (i.e. databases, spreadsheets, etc.) 4-6 years of experience with a strong analytical track record Understanding of budgets, forecasts, project management and contract management (Purchase Orders) Prior experience working with financial models, IT projects, financial systems, business intelligence or databases preferred. Prior experience working with internal and external auditors, familiar with SOX guidelines Prior experience with IT system implementation and exposure to an ERP system (ie. PeopleSoft) Ability to learn new software and systems quickly Must have experience working on multiple projects at the same time Excellent communication skills; multi-lingual a plus (English/Spanish) Familiarity with financial statements (i.e. Income Statement, Balance Sheet) Strong understanding of Excel, Access and PowerPoint Able to work independently with minimal supervision
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
The Student Support Coordinators (SSCs) are responsible for providing excellent support to online students via phone, email and live chat. SSCs work in a team environment that supports online students with their financial service issues, technical support needs, registration and materials and textbook issues. SSCs are experts in the online learning environment and walk students through the getting started process as well as guide students through their online orientation course to prepare new students for success. Student Support Coordinators also work to improve the student experience each term by building a smooth student experience with the knowledge gained from servicing students. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work closely in a team environment to provide outstanding “concierge-level” customer service via phone, email and live chat Troubleshoot student support issues and coordinate solutions across service and business units Identify and escalate service issues to Tier 2 teams and supervisors as needed Play a significant role in creating customer service best practices and improving service levels Help train new team members Some project management duties to help improve service delivery each term Working some weekend and some holiday hours as business needs dictate Help execute tactical approaches to improve service levels across the organization Help ensure smooth daily service operations of the team Help grow and foster talent in the team Work with Tier-2 teams to help improve services to student each term Ensures organizational policy and procedures are followed regarding security and confidentiality pertaining to the collection and/or use of Personally Identifiable Information (PII), including, but not limited to, Social Security and credit card information. Strictly adheres to organizational procedures regarding security and confidentiality of student financial and FERPA protected information. TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have a strong commitment to education. Ability to multi-task. Excellent verbal and written communication skills required. Strong knowledge of Microsoft Office Suite. Strong computer and technical support skills. Ability to successfully resolve student issues from request through resolution. Effectively work with multiple databases and student platforms. Skilled at connecting and building rapport with students from diverse backgrounds. Creative, innovative, able to work independently and in a team environment. Ability to adapt to new and rapidly changing situations. Experience in collecting and handling financially sensitive information in the strictest confidence. EDUCATION and/or EXPERIENCE : Minimum 1-3 years experience working in a service-oriented environment, technical support, or related field. Bachelor’s degree required. Foreign language fluency is a plus Familiarity with online learning technology is a plus.
Laureate Education Tempe, AZ, USA Full-Time
Sep 20, 2018
The Student Support Coordinators (SSCs) are responsible for providing excellent support to online students via phone, email and live chat. SSCs work in a team environment that supports online students with their financial service issues, technical support needs, registration and materials and textbook issues. SSCs are experts in the online learning environment and walk students through the getting started process as well as guide students through their online orientation course to prepare new students for success. Student Support Coordinators also work to improve the student experience each term by building a smooth student experience with the knowledge gained from servicing students. ***This position has an Overnight Schedule*** ESSENTIAL DUTIES AND RESPONSIBILITIES: Work closely in a team environment to provide outstanding “concierge-level” customer service via phone, email and live chat Troubleshoot student support issues and coordinate solutions across service and business units Identify and escalate service issues to Tier 2 teams and supervisors as needed Play a significant role in creating customer service best practices and improving service levels Help train new team members Some project management duties to help improve service delivery each term Working some weekend and some holiday hours as business needs dictate Help execute tactical approaches to improve service levels across the organization Help ensure smooth daily service operations of the team Help grow and foster talent in the team Work with Tier-2 teams to help improve services to student each term Ensures organizational policy and procedures are followed regarding security and confidentiality pertaining to the collection and/or use of Personally Identifiable Information (PII), including, but not limited to, Social Security and credit card information. Strictly adheres to organizational procedures regarding security and confidentiality of student financial and FERPA protected information. TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have a strong commitment to education. Ability to multi-task. Excellent verbal and written communication skills required. Strong knowledge of Microsoft Office Suite. Strong computer and technical support skills. Ability to successfully resolve student issues from request through resolution. Effectively work with multiple databases and student platforms. Skilled at connecting and building rapport with students from diverse backgrounds. Creative, innovative, able to work independently and in a team environment. Ability to adapt to new and rapidly changing situations. Experience in collecting and handling financially sensitive information in the strictest confidence. EDUCATION and/or EXPERIENCE : Minimum 1-3 years experience working in a service-oriented environment, technical support, or related field. Bachelor’s degree required. Foreign language fluency is a plus Familiarity with online learning technology is a plus.
Laureate Education Columbia, MD, USA Full-Time
Sep 20, 2018
Position: Texas Student Worker Who can Apply: University of St. Augustine for Health Sciences Students Your GPA will be confirmed by the Registrar prior to hire. 2nd-5th term students are allowed to work a max of 10 hours per week based on availability. **PLEASE NOTE** Students Workers must: Be willing to work a variety of schedules including Fridays, Saturdays and Sundays. Will be required to work special events based on their availability. Be willing to work any assigned work location Preference will be given to those students that are most flexible with the above criteria. Students who consistently refuse or do not volunteer for assignments will be removed from the student worker program. Student Worker positions include but are not limited to: • Wellness Center • Library • Wet, Dry, and Modalities Lab • Commitment on working special events such as White Coat, Seminars and Graduation • Facilities / Maintenance • Front Desk Call Center • Other Special Assignments All students applying must meet the three requirements listed below: 1. You MUST have a cumulative 3.0 USA G.P.A or better. 2. You MUST be in good standing with the school. 3. You cannot be a first term student. Your GPA will be confirmed by the registrar prior to hire. 2nd-5th term students are allowed to work a max of 10 hours per week based on availability. We require Work Study Students to be open and willing to work at least two Fridays, Saturdays or Sundays a month.
Laureate Education Austin, TX, USA Full-Time
Sep 20, 2018
Position: San Marcos Student Worker Who can Apply: Current University of St. Augustine for Health Sciences Students Your GPA will be confirmed by the Registrar prior to hire. 2nd-6th term students are allowed to work a max of 10 hours per week based on availability. **PLEASE NOTE** Students Workers must: Be willing to work a variety of schedules including Fridays, Saturdays and Sundays.Will be required to work special events based on their availability.Be willing to work any assigned work location Preference will be given to those students that are most flexible with the above criteria. Students who consistently refuse or do not volunteer for assignments will be removed from the student worker program. Student Worker positions include but are not limited to: • Wellness Center • Library • Wet, Dry, and Modalities Lab • Commitment on working special events such as White Coat, Seminars and Graduation • Facilities / Maintenance • Front Desk • Other Special Assignments All students applying must meet the three requirements listed below: 1. You MUST have a cumulative 3.0 USA G.P.A or better. 2. You MUST be in good standing with the school. 3. You cannot be a first term student. Your GPA will be confirmed by the registrar prior to hire. 2nd-6th term students are allowed to work a max of 10 hours per week based on availability. We require Work Study Students to be open and willing to work at least two Fridays, Saturdays or Sundays a month.
Laureate Education San Marcos, CA, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: Reporting to the Executive Director of Information Security, the Sr. Manager Security Engineering is a member of the IT Information Security department within Laureate Education Information Technology organization. The Sr. Manager Security Engineering should be a highly technical and proficient with information security practices. The candidate will be a self-driven technologist who works closely with others within the security department as well as members of other information technology departments and business stakeholders to design, build, operate and monitor bleeding-edge security infrastructure, platforms, applications and tools to meet strategic and tactical security objectives as outlined in Laureate’s security information program. The Sr. Manager Security Engineering will be responsible for the evaluation and implementation of a broad range of security technologies, processes and best practices. This calls for an experienced and resourceful engineer with the ability to interpret complex information and develop solutions to address security concerns in a timely manner. This role will also contribute to strategic information security operations and planning. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the security operations center, provided internally or by an external managed security services provider, to identify and assess IT security incidents. Assist in the development of technology security requirements and standards aligned to business strategy, security policies and objectives, and technology development and operations processes Provide evaluation, analysis, development and implementation of IT Security systems/technologies across all security domains, including the necessary documentation to ensure manageability of the systems post implementation Search for and analyze security technology to reduce risks in every information security segment. Research and suggest measures to improve IT related procedures, operations, processes and systems, specific to information security concerns, throughout organization Execute and manage IT technologies, strategies and policies to guard company's and customer’s information assets Conduct security risk analysis for current and new systems and recommend solutions for reducing exposure areas Implement security program plans from the strategic unit of the security organization. Support and provide consultancy for audit compliance actions. Implement periodic, on-demand project audits plus vulnerability analysis Perform security vulnerability assessments to identify technical weaknesses; work with IT operations and software development staff to create mitigation and/or remediation plans, and manage regular and ad-hoc reporting to appropriate business and technology risk owners. Develop security processes, procedures and performance metrics; deliver regular and ad-hoc security reports and briefings to management and technical audiences, as needed. Develop and maintain documentation related to security processes, systems, procedures and events. Works closely with the Executive Director of Information Security and the security, compliance, business continuity management and privacy organizations to develop and implement effective IT risk management practices Develop functional requirements for roles that will be involved in the Security program, Plan, design, and implement security systems and software, including SIEM tools, intrusion detection / prevention systems, advanced behavioral analytics, advanced malware protection tools, security scanning tools Review existing security architecture, identify design gaps, and recommend security enhancements Manage the Security Engineers and Security Architects on implementing and enforcing security policies. Able to prioritize assignments as they come from both Security and Operations teams. Ability to travel 20% TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED 10+ years of experience in IT Security/Risk management or a related discipline (for example, security, privacy, business continuity management or compliance) as well as leading the information security system office and applying security risk management and privacy practices 3 or more years of demonstrated experience managing a high-performing, cohesive security team 3 or more years of demonstrated leadership experience building consensus across IT domains Practical experience designing and implementing enterprise information technology security and working with information privacy laws Ability to establish and maintain a corporate wide, global information risk management program and organization Strong communication skills with a proven ability to understand key concepts and communicate with technical staff, lines of business and senior management 3 or more years of demonstrated experience in liaising with middle and senior management of a large enterprise Proven ability to build relationships and influence individuals at all levels in a matrixed environment, as well as external vendors and service providers, to ensure that segregation and overlapping roles are identified and coordinated Experience with Security concepts and tools Knowledge of SIEM, IPS/IDS, Vulnerability Scanner, Penetration Testing, and incident response methodologies EDUCATION and/or EXPERIENCE: Bachelor's degree (Master's preferred) in Computer Science, Management Information Systems, or a focus on IT Security or IT-risk-related disciplines LICENSURE and/or CERTIFICATION Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP) BUSINESS COMPETENCIES: Knowledge of technological trends and developments in the areas of information security, risk management, web architectures and cloud computing, and propensity and willingness to learn new technologies Global Mindset; effectively work with and manage culturally and geographically diverse teams Professional certification in information security (for example, CISSP, CISM or CISA) desired Ability to lead meetings, divide responsibilities, and influence people to take action to assist in the resolution of security incidents; ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors Sensitivity to Customer Needs Leadership and Project Management skills, Experience managing teams Demonstrated understanding of recognized security industry standards and leading practices such as the NIST Cybersecurity Framework, International Standards Organization (ISO) 27001, IT Infrastructure Library and NIST, Capability Maturity Model Integration . Detail orientation, and the ability to record, organize, and communicate detail A broad technical knowledge base, with the ability and desire to keep informed of emerging technology. Skill in organizing and motivating resources, and the ability to drive and account for work
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: The Microsoft365 Cloud Administrator (CA) is a member of the Global Collaboration and Productivity team at Laureate, Inc. This role reports into the Technical Director of Cloud Operations. The ideal candidate for this position is self-organized, with strong analytical and technical skills to address operational support across an enterprise cloud platform and possess excellent communications skills, working in a fast paced, growing ecosystem. The CA is accountable for supporting the global Microsoft 365 ecosystem, which includes Exchange Online, Skype for Teams, Microsoft Identity Management, ADFS 2016, Azure Administration, Yammer, One Drive for Business, SharePoint Online, and several other MS 365 applications. This individual will be someone who can take direction from senior management, but also seek opportunities to improve and stabilize the environment and implement efficiencies in daily processes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include enforcing the Processing Operations security standards, policies and procedures, maintaining user and group accounts and managing access control. Responsibilities may include participation in an "on call" rotation and after-hours availability. Participate in daily standup meetings with the MS365 Collaboration Team. Maintain Microsoft Identity Manager (provisioning, de-provisioning, and group management across a hybrid identity Azure AD environment). Maintain Azure Platform as a Service and administration Provide level 3 Exchange support across multiple instances of Exchange online for employees and student environments. Responsible for Managing service and incident requests escalated from other internal teams within the defined SLA. Responsible for incident communication Responsible for updating any hosting systems to ensure no critical vulnerabilities are exposed within the enterprise environment. Provide level 3 support for end user SharePoint requests Respond to system alert conditions including hardware failures Identify and document existing processes and procedures. EDUCATION and/or EXPERIENCE: 3 – 5 years of experience in the IT System Administration or Engineering 1 – 3 years of experience supporting O365 tenant administration Expertise in Active Directory including; replication services, domain trusts, sites and services, forest structure, Dynamic groups, etc. Working knowledge of ADFS, IP, DNS, AD, Azure AD, Azure ADP, O365, Azure ADConnect, PowerShell. Excellent troubleshooting, problem-solving, organizational and documentation skills Experience supporting collaboration tools including SharePoint, Lync and Office365 Superior customer service skills for interacting with users and developing business solutions Strong written and verbal skills and comfortable preparing documentation of team procedures and guidelines Detail orientated, and the ability to record, organize, and communicate in a detail manner Ability to work flexible schedules when required Ability to multitask and appropriately prioritize duties A self-starter who can excel in a team environment of a growing and dynamic enterprise A nonpolitical team player who can build immediate credibility with all teams Experience with Microsoft Identity Manager is a strong benefit Ability to speak a second language a strong benefit
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
The Sr. Security Engineer should be a technical and proficient with Information Security practices. The engineer will be a self-driven technologist who works closely with others within the Laureate Security Services department as well as members of other Information Technology departments and business stakeholders to design, build, operate and monitor bleeding-edge security infrastructure, platforms, applications and tools to meet strategic and tactical security objectives as outlined in Laureate’s security information program. The Sr. Security Engineer will work with technical managers, software development, and IT operations staff to mitigate or remediate vulnerabilities and manage technology risks across the enterprise. The Sr. Security Engineer will be responsible for the evaluation and implementation of a broad range of security technologies, processes and best practices. This calls for a resourceful engineer with the ability to interpret complex information and develop solutions to address security concerns in a timely manner. This role will also contribute to strategic information security operations and planning. Responsibilities: Assist in the development of technology security requirements and standards aligned to business strategy, security policies and objectives, and technology development and operations processes Provide evaluation, analysis, development and implementation of IT Security systems/technologies across all security domains, including the necessary documentation to ensure manageability of the systems post implementation Provide security support expertise and implement for emerging technologies to include cloud and mobile Enforce compliance with set controls, standards, policies and procedures while carrying out IT activities Search for and analyze security technology to reduce risks in every information security segment. Research and suggest measures to improve IT related procedures, operations, processes and systems, specific to information security concerns, throughout organization providing input for the decision-making process Perform security risk analysis for current and new systems and recommend solutions for reducing exposure areas Implement security program plans from the strategic unit of the security organization. Support and provide consultancy for audit compliance actions. Implement periodic, on-demand project audits plus vulnerability analysis Support initiatives to protect high-value targets to include multi-factor authentication and User and Entity Behavior Analytics (UEBA) Develop and maintain documentation related to security processes, systems, procedures and events. Responsible for the analysis of the system logs in order to identify suspicious activities and take appropriate action Accountable for assisting infrastructure and application teams with prioritization of patches and security fixes following the vulnerability classification program Coordinate with different groups to ensure that all application, network and OS environments are patched on a regular basis Provide recommendations to mitigate risks through the appropriate use of technical, procedural, and administrative controls in accordance with legal and regulatory compliance standards and established industry best practice Serve as an information security engineer to deliver guidance and awareness of security standards and requirements in cross-functional technology project settings and through development and delivery of formal and informal information security training Analyze system logs/interact with external SOC to identify suspicious activities and take appropriate action Review alerts and data from sensors and document formal, technical incident reports Create tools for regular reporting of the security program, activities and progress across the organization Experience: Bachelor’s Degree in Computer Science or Engineering, Management Information Systems, or a related technical field 7+ years of combined hands-on experience in technical security engineering, research and/or consulting 7+ years of networking background; preferred experience with Cisco technologies Demonstrated ability to build and operate technical security solutions at a global enterprise level Strong understanding of enterprise, network, system/endpoint, and application-level security issues and risks Strong understanding of TCP/IP networking; comfort working with Linux and Microsoft Windows-based system platforms Demonstrated experience with the following types of security technologies: distributed denial of service (DDoS) tools and services, network access control systems, network and application firewalls, IDS/IPS systems, data loss prevention, web proxy, vulnerability assessment platforms and tools, antivirus and malware prevention and analysis tools, and log management, correlation and security information and event management platforms and tools. Understanding of network, system and application hardening techniques, processes, tools, standards and benchmarks Experience with automating and scripting tasks in engineering or security incident handling scenarios 6-year degree or job-related certification required with advanced degree or additional certification preferred. (e.g. CISSP, CISA)
Laureate Education Baltimore, MD, USA Full-Time
Sep 20, 2018
As part of the Global IT Leadership Team, the CIO Walden and Laureate Partnership is the primary owner of the IT business relationship with the Online business, responsible for the IT strategy and flawless execution of all critical IT projects on behalf of the Online business and Partners. This role will ensure alignment with global policies and practices established by global IT Centers of Excellence. This position plays a critical role in creating and maintaining partnerships with key stakeholders and leaders to manage the delivery of technology and meet business needs.
Laureate Education Columbia, MD, USA Full-Time
Sep 20, 2018
Laureate Australia consists of strengths-based educators, Torrens University Australia (TUA) and Think Colleges (TC), which live by the motto 'Here For Good'. Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. Laureate Education Inc. is the largest Public Benefit Corporation in the world, which means Laureate is a certified force for good. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do. Laureate Australia’s institutions are part of the global Laureate International Universities network, with 1,000,000+ students at nearly 70 institutions in 23 countries. Job Description About the Role and what you can expect Employed by Laureate Education Services Australia Pty Ltd to support the operational functions of TUA and/or TC, this role is all about promoting our institutions and courses and matching our prospective students with the right course to set them on a path to success in a new career. With a focus on working with Secondary Schools, though not exclusively, the perfect candidate is someone with experience and a real understanding of what it takes to be successful in a field sales role. You will be able to build rapport with customers and understand consultative sales approach to drive results. Above all, you will be passionate about education and helping our students succeed. Key responsibilities will include: Business Development & Relationship Management Territory management Identifying new opportunities in your region Generate and nature leads from your region Proactively drive and engage in relationships relating to on boarding new students Organise and deliver a range of recruitment Desired Skills and Experience Skills, Knowledge and Qualifications A proven track record in exceeding sales targets Experience within the education sector - though this is not essential The ability to maintain a strong customer focus and professional attitude Want to be part of the Laureate Team? Apply Online Laureate Australia has a firm commitment to providing formal education opportunities to our employees and their immediate family members. We do this through providing access to tuition reduction benefit on courses offered at TUA and TC. You can apply online where we will be reviewing all applications submitted as received. Please note that only shortlisted candidates will be contacted.
Laureate Education Brisbane City QLD 4000, Australia Full-Time
Sep 20, 2018
The Student Support Coordinators (SSCs) are responsible for providing excellent support to online students via phone, email and live chat. SSCs work in a team environment that supports online students with their financial service issues, technical support needs, registration and materials and textbook issues. SSCs are experts in the online learning environment and walk students through the getting started process as well as guide students through their online orientation course to prepare new students for success. Student Support Coordinators also work to improve the student experience each term by building a smooth student experience with the knowledge gained from servicing students. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work closely in a team environment to provide outstanding “concierge-level” customer service via phone, email and live chat Troubleshoot student support issues and coordinate solutions across service and business units Identify and escalate service issues to Tier 2 teams and supervisors as needed Play a significant role in creating customer service best practices and improving service levels Help train new team members Some project management duties to help improve service delivery each term Working some weekend and some holiday hours as business needs dictate Help execute tactical approaches to improve service levels across the organization Help ensure smooth daily service operations of the team Help grow and foster talent in the team Work with Tier-2 teams to help improve services to student each term Ensures organizational policy and procedures are followed regarding security and confidentiality pertaining to the collection and/or use of Personally Identifiable Information (PII), including, but not limited to, Social Security and credit card information. Strictly adheres to organizational procedures regarding security and confidentiality of student financial and FERPA protected information. TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must have a strong commitment to education. Ability to multi-task. Excellent verbal and written communication skills required. Strong knowledge of Microsoft Office Suite. Strong computer and technical support skills. Ability to successfully resolve student issues from request through resolution. Effectively work with multiple databases and student platforms. Skilled at connecting and building rapport with students from diverse backgrounds. Creative, innovative, able to work independently and in a team environment. Ability to adapt to new and rapidly changing situations. Experience in collecting and handling financially sensitive information in the strictest confidence. EDUCATION and/or EXPERIENCE : Minimum 1-3 years experience working in a service-oriented environment, technical support, or related field. Bachelor’s degree required. Foreign language fluency is a plus Familiarity with online learning technology is a plus.
Laureate Education Minneapolis, MN, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: You will work cross-functionally with individuals and teams in Enrollment and Marketing to support the development of related systems and process, including the abilities to quickly identify and evaluate problems, generate and implement thoughtful solutions and consider opportunities for operational infrastructure improvement. You will then monitor, analyze and evaluate pipeline performance and results and provide recommendations for optimizations to improve performance benchmarks. You understand the B2B and B2C marketing and sales funnel, are passionate about operational efficiencies, and have some experience with campaign operations. You engage in thoughtful investigation of data to compliment decision making and are willing to go the extra mile to help the team optimize data, processes and infrastructure to improve results. You are a team player, have a mindset to help and enable people around you, and are committed to finding the best solutions to the operational challenges we face. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform system administration functions and oversight for enterprise marketing management system, as well as other related marketing and enrollment-related systems. Improve systems alignment, database growth initiatives, and coordinate in reporting and analytics initiatives. Monitor the customer experience to ensure that all prospects, applicants, and students have the best expected experience. Influence by observation and diagnosis areas where the Enrollment and Marketing teams need additional process and technology training. Have visibility into production and support lead management, including forms, emails, nurture programs. Lead management operations includes lead capture strategies and alignment, lead scoring/nurturing, lead lifecycle and lead conversion Test multi-channel acquisition programs and provided user acceptance testing for technology implementations Operational oversight for system integration touch points and ongoing marketing activities; including data integrity, operational efficiency and system triage. Evaluate efficiency and other operational value of new enrollment technology and marketing systems. Troubleshoot and respond to system performance, user assistance, and operational issues. Translate and implement existing processes or create and launch new business processes. Create and conduct training to ensure all affected staff maintain a working knowledge of the marketing systems and abide by best-practice recommendations. Work directly with external vendors to ensure consistent business operations. Lead periodic system performance audits and plan revision strategies when appropriate. Identify areas to increase customer-centric value and improve marketing and enrollment-return-on-investment for the business. Support the day-to-day execution of marketing activities and campaigns across multiple channels and across multiple institutions via the enterprise marketing management system. Champions new technology/process innovation around Enrollment platform for reducing lead costs, enhancing the Prospect/Student experience, and streamlining processes. Identifies and helps implement technologies, in partnership with IT, to drive higher revenue through enhanced ROI. EDUCATION and/or EXPERIENCE: Bachelor’s degree in marketing, communications, technology or related. Master’s degree desired. 2-4 years of related experience, with background in marketing principles, and exposure to database management, marketing automation systems and customer relationship management systems. Experience in Salesforce and Marketo applications strongly preferred Knowledge in SQL, HTML, Visual Studio, Google Analytics, Tableau a plus The ideal candidate would be a resourceful, detail-oriented, and self-motivated individual willing to be flexible and adapt to changing requirements when needed. Candidates must have strong critical-thinking and problem-solving skills. Excellent project management skills; must be able to multi-task in a fast-paced environment.
Laureate Education Columbia, MD, USA Full-Time
Sep 20, 2018
GENERAL SUMMARY: The Digital Marketing Strategist will be responsible for developing marketing strategies, market opportunity analysis, and campaign strategies to drive leads and enrollments across the assigned verticals and programs through a wide variety of digital channels (e.g. PPC, CPM buys, SEO, website and landing page optimizations). He/she will work with a cross functional team to develop, implement, and optimize results oriented plans, then manage execution to achieve targets. The Digital Marketing Strategist will also be responsible for coordinating the day-to-day communications across multiple areas of the business to drive alignment and collaboration. A successful Digital Marketing Strategist will juggle multiple priorities and demands in order to achieve a positive outcome for the business, as well as demonstrate an ability to communicate interpersonally with a wide range of stakeholders and grasp differing viewpoints clearly. ESSENTIAL DUTIES AND RESPONSIBILITIES: Requires a broad understanding of digital marketing principles, particularly those focused on performance marketing (paid search, social, SEO, conversion rate optimization, message testing, etc.) Requires ability to develop and work with reports that cover marketing performance, site performance, user behaviors, P&Ls, budgets, and market research data. Develop a deep understanding of market dynamics including competition in the marketplace, the target market’s information needs, and successful user applications. Identify, recommend, and help develop successful visitor experiences. Collaborate with the brand and content team to develop impactful content for an engaging experience that aligns with Walden’s brand. Responsible for ensuring the business plans are executed and results are analyzed for future direction. Work with marketing channel partners to develop strategies and set direction for campaigns, ensure all parties are in place to execute the plans, manage budgets, inquiries, enrollment, attrition tracking and forecasting for the campaigns. Collaborate with research and analytics teams to articulate high-level strategic questions to help guide the data collection and reporting process. Take ownership digital strategy for assigned products and contribute as a team player by applying strong leadership skills and building a high performance, cross-functional team environment. Collaborate with management team to project impact of marketing campaigns TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Demonstrated track record of driving marketing results. Skilled in planning, organizing, and project management. Skilled in budget development and management. Understanding of business analysis tools and methods. Ability to manage multiple, competing priorities. Advanced critical thinking, analysis, and synthesis skills. Proficient with intermediate Microsoft Word, Excel, PowerPoint, email and Internet software. Must thrive in a fast-paced, constantly changing environment with tight deadlines and multiple priorities EDUCATION and/or EXPERIENCE: Bachelor's degree; MBA preferred. 5+ years of related Marketing experience, with special interest in the higher education experience As a member of our team, you will enjoy a competitive salary and attractive benefits, including medical, dental and life insurance; 401k plan; and much more. Laureate Education, Inc. provides the opportunity to impact the lives of highly motivated adult learners.
Laureate Education Columbia, MD, USA Full-Time
Sep 20, 2018
Orientar alunos e colaboradores do setor quanto a rotinas acadêmicas e financeiras, manter a organização no setor, atender ao público interno e externo, da suporte a Supervisão e Coordenação, protocolar e controlar documentação, atualizar planilhas diariamente, saber trabalhar sobre pressão, realizar atendimento as rotinas financeiras, emitir relatórios do setor, responder emails, analisar requerimentos. Entendimento de rotinas FIES, PROUNI e Pravaler. Ensino Médio Completo, conhecimento intermediário a avançado nas ferramentas do Word, Excel, Power Point, conhecimento em cálculos de matemática financeira.
Laureate Education Salvador, State of Bahia, Brazil Full-Time