Temporary Veteran’s Services Officer
General Statement of Duties: Counsels veterans and their dependents and assists them in applying to the Veterans Administration for pension, compensations, burial allowance, medical services, education, and housing loans, death benefits, and other benefits. Assists veterans with disability applications and assuring that necessary records, medical reports, and materials are collected and submitted. Assists veterans and their families with a wide variety of paperwork processing and expediting; recommends acceptable documentation and sources to obtain documentation for applications and claims. Interprets, applies, explains, and researches various regulations and benefits. Clarifies problems and claims by contacting national, regional, state, and district veteran’s representative, discussing the options and resolving issues. Establishes and maintains a variety of records, reports, and applicant files. Prepares documentation for appeals of benefit denials; the County Veterans Service Officer has the option to appear with veterans or dependents before administrative agencies or courts. Makes presentations to community groups and veteran’s organizations as outreach on veteran’s services. Refers veterans and dependents to other social service agencies which provide required assistance. Orders office supplies; sends requests to pay bills to Finance.
Attends meetings and conferences to keep current on veteran’s issues and requirements. Performs related duties as required.
Desirable Education and Experience: Graduation from an accredited college with a two year degree in human services, business administration, public administration or related degree and considerable experience in veterans service work. Or, an equivalent combination of education and experience. Veteran status is preferred. Experience with or ability to learn LexNexis automation software.
Special Requirement: Possession of a valid driver’s license and ability to obtain certifications issued by NC Department of Veteran’s Affairs and recertifications annually.
Starting salary: 13.03 /hr 19 hours per week
Application Deadline: 5:00 PM January 5, 2012
How to apply: Cover letter, resume and Person County application (required) to:
Human Resources Director
304 S. Morgan St Room 207/208
Roxboro, NC 27573
336-597-1725 or fax to 336-599-1609
An Affirmative Action Equal Opportunity/ E-Verify Employer