Acumen LLC

Acumen LLC is a rapidly expanding policy research firm dedicated to improving health and social service programs. Small in size with a culture that blends the intellectual challenge of academia with the flexibility and openness of a young and growing company, we are uniquely situated to work on high-impact public sector projects from the private sector. We work in close partnership with local, state and federal government agencies to provide them with advanced econometric modeling, qualitative analysis, technical assistance and software development. Our analysis informs and directly impacts decisions made by government officials on a range of public policy issues, while our corporate environment provides potential for rapid growth and advancement for those with initiative and a desire to learn.

Jan 15, 2018
Acumen, LLC, a research and consulting firm in the areas of health and social policy, is seeking a full-time Helpdesk Technician for our Burlingame Office to support the staff of the firm.  This position will offer growth opportunity to expand technical knowledge and skills.   The applicant will be expected to: Provide customer service support via phone and ticketing system Perform password resets, software installation, printer troubleshooting, computer equipment replacement, configuration and troubleshooting of VPN accounts, and escalation of ticket(s) to the appropriate IT staff member as necessary Create new hire accounts, deploy new computers, and troubleshoot basic network connectivity Assist in the maintenance and administration of Avaya Telecom systems Maintain internal documentation Participate in an IT on-call weekly rotation Perform other responsibilities as required IT team members generally work in teams, but may take lead responsibility for major subtasks. Job Requirements: Required Skills   Associates degree in a technological field or equivalent work experience required 1-2 years of experience in Helpdesk and Tech Support environment Experience with Windows 7/8, Mac OS X, and Microsoft Office 2010/2013 Working knowledge of Active Directory and Windows server administration Proficiency in constructing and destructing computer hardware Understanding of networking fundamentals Must have enthusiasm and be a quick learner, with strong attention for details Ability to work independently and multi-task in a dynamic environment Excellent collaborative, communication, and customer engagement skills Proven organization, problem solving, and analytical experience Able to work late shifts & weekends, if needed Experience with phone system administration is a plus 1-2 years of working knowledge with ticketing systems is a plus   This is a full time position. Salary based on experience and/or education. Benefits provided.  Acumen, LLC / The SPHERE Institute is an Equal Opportunity Employer. 
Acumen LLC Burlingame, 94010, United States Full-Time
Jan 15, 2018
The Senior Administrative Assistant position performs advanced administrative duties requiring relevant skills, experience, and knowledge of company policies and practices.  This position also performs day-to-day administrative duties, including clerical, reception, and project-based work. Job Functions and Responsibilities: Under general supervision, the Senior Administrative Assistant performs some combination of the following job functions: Responds to inquiries received via phone, mail, and email or appropriately routes them to more senior employees Organizes and maintains paper and electronic files Performs general administrative duties such as copying, faxing, and filing Tracks and purchases office and kitchen supplies after receiving purchasing approval Maintains conference rooms, kitchens, and common areas Coordinates with other administrative staff to ensure reception coverage during vacation, sick leave, and/or meal breaks Manages calendar appointments and schedules meetings Assists other administrative team members with various duties Conducts internet research, summarizes findings, and makes recommendations Participates in planning company events Serves as an administrative liaison with internal and external clients Inputs, maintains, and verifies accuracy of data Drafts, formats, copy-edits, proof-reads, and fact-checks memos, reports, presentations, spreadsheets, and other documents May assist with special projects such as conducting compliance tests of documents using Section 508 accessibility standards or coordinating the company’s Institutional Review Board (IRB) activities Assists with developing and improving company document templates Mentors and trains Administrative Assistants In addition, the Senior Administrative Assistant: Complies with company policies and with applicable laws and regulations Demonstrates professionalism in the workplace Performs other duties as assigned This is a full time position. Salary based on experience and/or education. Benefits provided. To apply, please visit our website at  www.acumenllc.com/jobs . Job Requirements: Qualifications Required: Education and Experience: High school diploma and some college-level course work 1 – 2 years of relevant work experience Position-specific Qualifications: Courteous and professional in person and on the phone Strong organizational skills and attention to detail Strong oral and written communication skills Experienced in Microsoft Office Suite Experienced in prioritizing tasks and meeting deadlines in a fast-paced environment Experienced in working in a team-oriented environment Experienced in demonstrating critical thinking and problem-solving Excellent information-gathering and analysis skills Experienced in maintaining confidential records and information Experienced in training others on basic office equipment such as fax machine, copier, etc. Able to demonstrate integrity, flexibility, professional judgment, and collaborative approach to work Able to work occasional evenings and weekends Familiar with department and company policies and procedures Familiar with recruiting, training, and mentoring employees Familiar with supervisory practices and coordinating work among employees Familiar with budgeting principals Familiar with service contract requirements and verifying invoices Qualifications Desired: Bachelor’s degree Demonstrated aptitude and enthusiasm for learning Interest in health and social policy Able to lift 20 lbs. and sit for long periods of time Acumen, LLC / The SPHERE Institute is an Equal Opportunity Employer.
Acumen LLC Burlingame, 94010, United States Full-Time
Jan 15, 2018
The Research Proposals Writer position supports proposal coordination, writing, and editing in response to requests for proposals, and provides analytical support for research and consulting projects for government and private clients, primarily in the area of health policy.  This position is responsible for writing and editing highly technical proposal language, researching and interpreting health policy, collaborating on high-quality proposals that comply with internal review and client requirements on deadline, and communicating findings to multiple audiences.   Job Functions and Responsibilities:   Under general supervision, the Research Proposals Writer will perform some combination of the following job functions:   Participates in reviewing requests for proposals, developing proposal plans, outlines, and schedules Prepares various components of the proposal Reviews draft proposals for responsiveness to RFP, accuracy, quality, and layout Prepares descriptive statistics in draft form Conducts literature searches and other independent research and drafts summaries of findings Assists with conducting econometric and statistical analyses of data using statistical software (e.g., SAS and STATA) as needed Assists with coordinating project activities and communications among diverse groups of internal and external clients and team members Assists with interpreting study specifications, research findings, and quantitative analyses for relevant audiences Assists with developing research files from large confidential datasets, such as health care claims, enrollment data, and payment data Assists with preparing project reports, memos, presentations, and proposals Assists with delivering technical assistance and presenting findings to clients   In addition, the Research Proposals Writer:   Complies with company policies and with applicable laws and regulations Demonstrates professionalism in the workplace Performs other duties as assigned Job Requirements: Qualifications Required:   Bachelor’s degree in a quantitative, public policy, or related field  or  equivalent relevant experience 3 years of relevant work experience (in addition to experience in lieu of degree), including at least 1 year direct experience writing proposals for government funding opportunities. Excellent document writing and editing skills Proven ability to draft highly technical analytic language Excellent oral communication skills Excellent coordination and organizational skills and attention to detail Experience in at least one of the following technical competencies: statistics, programming, policy writing, research methods documentation, or project management Experience in demonstrating initiative, critical thinking, and problem-solving Able to demonstrate strategic and big-picture thinking Experience at working in a team-oriented environment Experience in prioritizing tasks and meeting deadlines in a fast-paced environment Ability to leverage efficiencies among projects or tasks Demonstrated experience working with Microsoft Office Suite Demonstrated aptitude and enthusiasm for learning   Qualifications Desired:   Demonstrated interest in health and social policy  Knowledge of GSA and Federal Acquisition Regulations a plus Excellent quantitative analytical skills a plus
Acumen LLC Burlingame, CA, , United States Full-Time
Jan 15, 2018
Under direct supervision, the Financial Operations Administrator performs some combination of the following job functions: Documents the department’s financial and accounting policies and procedures, explores alternatives, and determines potential improvements Supports the development of standardized, company-wide and federally compliant financial business systems and procedures for areas such as procurement and expense reporting Reviews accounts payable invoices thoroughly to ensure billings are in accordance with agreements, purchase orders, work orders and packing slips Confirms appropriate documentation and approval are present in invoices Ensures prior balances are accurate and all invoices are paid timely Prepares and obtains signatures on checks before dispersing Reconciles monthly credit card activities to ensure appropriate documentation and approval(s) are obtained Assists in allocating expenses to accounts and cost objectives by analyzing invoices, employee expense reports and credit card purchases to ensure accuracy and appropriateness Maintains accounting ledgers by verifying and posting account transactions Maintains financial security by following internal accounting controls Prepares and issues accounts receivable invoices to customers with regards to both internal standards and the detail and format requested by the customer Maintains financial information, files and records (e.g. copies of paid invoices, checks, documentation, reimbursements, reports, vendor files, receipts, etc.) for the purpose of ensuring the availability of documentation and compliance with established federal accounting standards and internal policies Works with the Business Systems Administrator to improve the company’s billing system (ASIS) and helps increase system efficiency and automation Informs other staff and/or outside parties regarding procedural requirements for the purpose of processing transactions Performs company financial document audits such as expense receipts, invoices and others as needed in anticipation of government accounting and incurred cost proposal audits Maintains and develops detailed cost tracking templates to accumulate and distribute actual costs against proposed costs for Project Managers and Directors Maintains confidential information such as employee rates and company financial data In addition, the Financial Operations Administrator: Complies with company policies and with applicable laws and regulations Demonstrates professionalism in the workplace Performs other duties as assigned Acumen, LLC is an equal opportunity employer. Job Requirements: Education and Experience: Bachelor’s degree in Accounting, Finance, or related field 3 years of accounting, billing, or accounts payable and receivable work experience Position-specific Qualifications: Familiar with Microsoft Office Suite and Adobe Acrobat and experienced in Microsoft Excel Strong organizational skills and attention to detail Good oral and written communication skills Good interpersonal skills and familiar with working in a team-oriented environment Familiar with demonstrating critical thinking and problem-solving Familiar with demonstrating integrity, flexibility, and collaborative approach to work Experienced in maintaining confidential records and information Familiar with basic accounting principles Able to operate effectively across departments within the organization and outside clients and vendors Strong quantitative analytical skills Qualifications Desired: Familiar with financial and accounting policies and procedures Familiar with government contract accounting Demonstrated aptitude and enthusiasm for learning Interest in health and social policy
Acumen LLC Burlingame, 94010, United States Full-Time
Jan 15, 2018
The Technical Information Coordinator will: Work with research analysts, software developers, and system administrators to generate useful information on the company’s research data and information systems; Manage and maintain that information using internally developed tools and information management systems; Disseminate information to internal and external stakeholders in a timely manner; and Support the Lead Information Coordinator in ad hoc information coordination projects.  Acumen, LLC is an equal opportunity employer.   Job Requirements: Qualifications Required Associate’s degree or commensurate experience Strong organizational skills Strong interpersonal and teamwork skills Excellent written and oral communication skills. This includes (but is not limited to):Able to think critically about a project or task An ability to define and validate information requirements An ability to cull authoritative resources when generating information An ability to ensure the accuracy and usability of information Proficiency in the English language Able to prioritize tasks and meet deadlines in a fast-paced, high-volume work environment Familiar with HTML and CSS Qualifications Desired Bachelor’s degree Demonstrated organizational skills Superb written and oral communication skills Able to thrive in both team and self-managed environments Experienced in prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment Interest in health and social policy
Acumen LLC Burlingame, 94010, United States Full-Time
Jan 15, 2018
Contracts Analyst supports the Contracts Officer by reviewing and analyzing contracts as well as managing the contracts to ensure the company is fulfilling its contractual obligations.  Duties: Participates in proposal planning and administration of current contracts Understands and interprets Federal Acquisition Regulations (FAR) and  other contractual terms Prepares contract briefs and revisions summarizing contractual requirements, key point of contacts and budgets Supports the Contract Officer in establishing and updating Contracts department’s policy and procedures Maintains database and/or central repository of all existing contracts in accordance with organizational policy and procedures Maintain a detailed audit file for each contract which will include original contract, all authorization and correspondence, changes/deviations, amendments, clarifications, payment schedules Serves as a liaison between the project staff and client and/or subcontractor contract staff; helps the project staff monitor contract performance, including the reporting and status of subcontractor and prime deliverables Prepares and disseminates information to appropriate employees regarding contract status, facilitate contractor meetings. (75% expenditure letter, end dates, exercised option years) Ensures that contractor is in compliance with legal requirements, company specifications and government regulations Provides contract financial summaries on a monthly and/or quarterly basis and ensure contract execution in accordance with the contract and company policy Performs closing activities as needed in colloboration with the Financial Operations Specialist and/or Manager Analyzes and mitigates financial (resource and budget management) and compliance (Federal Acquisition Regulations (FAR)) risk; Work with the project staff to ensure adequate resources are utilized to complete the project, and project expenditures and performance are within government regulations / contract terms Investigates and resolves or referring as appropriate disputes/complaints in accordance with contractual requirements Obtains internal and external approvals in accordance company policy and contract stipulations. Tracks and maintains government assessments of Acumen on Contractor Performance Assessment Reporting System (CPARS) Any application without a cover letter will not be considered. Transcripts are not required, however highly preferred and may be requested. We are excited to review your application and look forward to seeing how you may best contribute to our work.   Acumen, LLC is an equal opportunity employer.
Acumen LLC Washington, 94010, United States Full-Time
Jan 15, 2018
Provide client services to website users from various organizations, educational institutions, and government agencies for multiple projects related to health care policy. These responsibilities include (but are not limited to): Organizing and managing communications with website users Answering Acumen help lines and emails for client support services Producing, distributing and updating website support documentation Coordinate general and project-specific website requests and address other website support needs such as security compliance and internal documentation Collaborate with a dynamic team of software developers, statistical programmers and project coordinators to ensure the effective maintenance and development of websites Provide administrative and operational support to internal research and support teams Job Requirements: Required Skills Bachelor's degree required Excellent organizational and communication skills Ability to multitask and work independently as well as part of a team Demonstrated success in addressing diverse client needs Ability to adapt to dynamic work processes Calm and professional demeanor to promote client relations Previous administrative experience strongly preferred Strong knowledge of Microsoft Office Suite preferred No previous experience or knowledge of public policy required; Acumen provides all relevant training. This is a full-time position with employee benefits.  Please include a cover letter, resume, writing sample, transcript and salary requirement. Incomplete applications will not be considered. Due to the sensitive nature of much of our work, all Acumen employees must undergo a background check. Your employment will be contingent upon your completing, and Acumen reviewing to its satisfaction, your mandatory background check. Employees who work with particularly sensitive information may be asked to undergo additional background checks after starting work. Acumen, LLC is an equal opportunity employer. 
Acumen LLC Burlingame, CA 94010, United States Full-Time
Jan 15, 2018
Are you someone who enjoys working with numbers? Do you want to learn the ins and outs of data infrastructure development? Are you a self-motivated thinker who wants to make an impact in the fast-growing field of healthcare policy research? We are looking for a Data Systems Programmer (DSP) – Algorithms Specialist who highly values research, wants to work with multifaceted datasets, and craves new challenges in programming. As a DSP, you will have the opportunity to gain first-hand experience integrating and structuring the healthcare data that shapes policy on many key topics, such as the Affordable Care Act, Medicare, and Medicaid. You will also have the chance to work closely with seasoned programmers, developing the skills to work with software analytic tools and coding languages. In addition, you will work alongside smart, vibrant people with a passion for the exciting future of healthcare research. The Data Systems Programmer – Algorithms Specialist will: Develop and validate complex algorithms, including linkage across multitudes of databases and optimizing run-time efficiency. Extract, transform, and load (ETL) big data. Design and create processing and querying programs that integrate data into the company’s in-demand data management systems. Optimize programs for top-notch performance in complex data-manipulation procedures. Collaborate with a dedicated DSP team and in-house researchers to maintain systems, produce documentation, and educate internal and external users about company resources. Perform validation checks across multiple sources to verify data integrity as needed. Perform other duties and responsibilities as assigned. Benefits  &  Perks Flexible work hours Casual dress Friday bagel breakfasts, monthly lunches catered from local restaurants, and free coffee, tea, and snacks Holiday events that include food, games, and prizes Great PTO accrual rates Professional development assistance Annual tuition assistance funds Comprehensive medical, dental, vision, and life insurance 401K retirement plans Shuttle to/from the Millbrae BART & Caltrain station Public transportation discounts Acumen, LLC is an equal opportunity employer.   Job Requirements: Qualifications Required A Bachelor’s in Computer Science, Statistics, Mathematics, Operations Research, Economics, Health Economics, Public Policy, or related field with quantitative emphasis. Strong organizational, planning, and problem solving skills. Strong interpersonal skills and a team player. Excellent written and oral communication skills required. Familiarity with one or more computer programming languages. Qualifications Desired Master’s in Computer Science, Statistics, Mathematics, Operations Research, Economics, Health Economics, Public Policy, or 2+ years of work experience in a field with quantitative emphasis. Interest in big data. Previous experience in a Data Analyst/Data Systems position a plus, but not required. 1+ years of experience with computer programming languages a plus, but not required.
Acumen LLC Burlingame, 94010, United States
Jan 15, 2018
Are you someone who enjoys working with numbers? Do you want to learn the ins and outs of data infrastructure development? Are you a self-motivated thinker who wants to make an impact in the fast-growing field of healthcare policy research? We are looking for a Data Systems Programmer (DSP) – Operations Specialist who highly values research, wants to work with multifaceted datasets, and craves new challenges in programming. As a DSP, you will have the opportunity to gain first-hand experience integrating and structuring the healthcare data that shapes policy on many key topics, such as the Affordable Care Act, Medicare, and Medicaid. You will also have the chance to work closely with seasoned programmers, developing the skills to work with software analytic tools and coding languages. In addition, you will work alongside smart, vibrant people with a passion for the exciting future of healthcare research. The Data Systems Programmer – Operations Specialist will: Support data access through application design, including fault analysis and detection, quality control, and the development of tracking systems. Process and structure large amounts of data to provide efficient querying ability. Design and create processing and querying programs that integrate data into the company’s in-demand data management systems. Optimize programs for top-notch performance in complex data-manipulation procedures. Collaborate with a dedicated DSP team and in-house researchers to maintain systems, produce documentation, and educate internal and external users about company resources. Perform validation checks across multiple sources to verify data integrity as needed. Perform other duties and responsibilities as assigned. Benefits  &  Perks Flexible work hours Casual dress Friday bagel breakfasts, monthly lunches catered from local restaurants, and free coffee, tea, and snacks Holiday events that include food, games, and prizes Great PTO accrual rates Professional development assistance Annual tuition assistance funds Comprehensive medical, dental, vision, and life insurance 401K retirement plans Shuttle to/from the Millbrae BART & Caltrain station Public transportation discounts Acumen, LLC is an equal opportunity employer.  Job Requirements: Qualifications Required A Bachelor’s in Computer Science, Statistics, Mathematics, Operations Research, Economics, Health Economics, Public Policy, or related field with quantitative emphasis. Strong organizational, planning, and problem solving skills. Strong interpersonal skills and a team player. Excellent written and oral communication skills required. Familiarity with one or more computer programming languages. Qualifications Desired Master’s in Computer Science, Statistics, Mathematics, Operations Research, Economics, Health Economics, Public Policy, or 2+ years of work experience in a field with quantitative emphasis. Interest in big data. Previous experience in a Data Analyst/Data Systems position a plus, but not required. 1+ years of experience with computer programming languages a plus, but not required.  
Acumen LLC Burlingame, 94010, United States
Jan 15, 2018
Are you someone who enjoys working with numbers? Do you want to learn the ins and outs of data infrastructure development? Are you a self-motivated thinker who wants to make an impact in the fast-growing field of healthcare policy research? We are looking for a Data Systems Programmer (DSP) – Research Specialist who highly values research, wants to work with multifaceted datasets, and craves new challenges in programming. As a DSP, you will have the opportunity to gain first-hand experience integrating and structuring the healthcare data that shapes policy on many key topics, such as the Affordable Care Act, Medicare, and Medicaid. You will also have the chance to work closely with seasoned programmers, developing the skills to work with software analytic tools and coding languages. In addition, you will work alongside smart, vibrant people with a passion for the exciting future of healthcare research. The Data Systems Programmer – Research Specialist will: Develop data structures directly in support of research and analytic activities. Construct research summary files from claims and enrollment data in support of in-house analysts as well as congressional and federal agencies. Design and create processing and querying programs that integrate data into the company’s in-demand data management systems. Optimize programs for top-notch performance in complex data-manipulation procedures. Collaborate with a dedicated DSP team and in-house researchers to maintain systems, produce documentation, and educate internal and external users about company resources. Perform validation checks across multiple sources to verify data integrity as needed. Perform other duties and responsibilities as assigned. Benefits  &  Perks Flexible work hours Casual dress Friday bagel breakfasts, monthly lunches catered from local restaurants, and free coffee, tea, and snacks Holiday events that include food, games, and prizes Great PTO accrual rates Professional development assistance Annual tuition assistance funds Comprehensive medical, dental, vision, and life insurance 401K retirement plans Shuttle to/from the Millbrae BART & Caltrain station Public transportation discounts Acumen, LLC is an equal opportunity employer.  Job Requirements: Qualifications Required A Bachelor’s in Computer Science, Statistics, Mathematics, Operations Research, Economics, Health Economics, Public Policy, or related field with quantitative emphasis. Strong organizational, planning, and problem solving skills. Strong interpersonal skills and a team player. Excellent written and oral communication skills required. Familiarity with one or more computer programming languages. Qualifications Desired Master’s in Computer Science, Statistics, Mathematics, Operations Research, Economics, Health Economics, Public Policy, or 2+ years of work experience in a field with quantitative emphasis. Interest in big data. Previous experience in a Data Analyst/Data Systems position a plus, but not required. 1+ years of experience with computer programming languages a plus, but not required.
Acumen LLC Burlingame, 94010, United States
Jan 15, 2018
Acumen, LLC and The SPHERE Institute conduct data analysis of health care policy at the national, state, and local levels. We leverage our unparalleled data access to improve information available to policymakers, helping to promote evidence-based policy decisions.   We are looking for a Coordinator to manage the day-to-day work of the Research Operations team. The Research Operations team oversees the organization and tracking of internal development activities.  Its primary responsibilities include coordinating communication between Acumen’s research teams and other departments and the development of internal resources. We are looking for candidates interested in: (i) tracking Research Operations activities, including all requests, assignments, and meetings; (ii) monitoring request timelines; (iii) maintaining the project management database; (iv) assisting in and documenting meetings; (v) communicating request specifications and updates to internal teams; (vi) drafting project status reports and summaries for company-wide progress updates; and (vii) helping to create internal resources for Acumen’s researchers.   Acumen, LLC is an equal opportunity employer. Job Requirements: As we review your materials, we are looking for candidates who best exemplify the following qualifications: Qualifications Required Bachelor’s degree in a quantitative, public policy, or related field or equivalent relevant experience Good quantitative analytical skills Good oral and written communication skills Good organizational skills and strong attention to detail Familiar with one or more of the following technical competencies: statistics programming, policy writing, research methods documentation, or project management Able to demonstrate initiative, critical thinking, and problem-solving Able to work in a team-oriented environment Able to prioritize tasks and meet deadlines in a fast-paced environment Demonstrated aptitude and enthusiasm for learning Qualifications Desired Ability to manage and follow through on multiple ongoing projects Ability to prioritize tasks and meet deadlines on a weekly basis Ability to work across teams Any application without a cover letter will not be considered. A transcript is not required, but is highly preferred and may be requested. We are excited to review your application and look forward to seeing how you may best contribute to our work.  
Acumen LLC Burlingame, 94010, United States Full-Time