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FedPoint

FedPoint®, founded in 2002, is a versatile administrator of large-scale insurance and benefit programs. Our commitment to transparency, security, reliability, and consistency not only benefits our clients; it also empowers the end-users of our programs, by facilitating informed decision-making through multi-channel education, intuitive navigation and overall ease of use. For the organizations we serve, there is no alternative to excellence. Our mission is to grow and modernize insurance and benefits programs for federal agencies, military service organizations, insurers, and other select clients and partners by providing customized administrative services, well-designed and secure platforms, and an exceptional experience for customers. We administer the Federal Long Term Care Insurance Program (FLTCIP), the only group long term care insurance program for the federal family, with more than 265,000 enrollees. We also implemented one of the first online federal exchange platforms—BENEFEDS—where more than four million participants now shop for, enroll in, and manage their benefit plans.

Mar 17, 2023  
Premium Administration Specialist
FedPoint , previously doing business as LTC Partners, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are hiring a Premium Administration Specialist to join our team! This is an exciting role working in a 400-person company with big aspirations, and a wonderful culture. We are offering a hybrid schedule to balance working from home and in the office. In office days will be required 2 days per week at our Portsmouth, NH offices. The Premium Administration Specialist is responsible for all aspects related to direct payment processing, including dishonored payments and online payment reversals. In addition this role handles the processing of certain customer service requests, including agency name changes, account statements and post tax premium letters as well as initial actions towards resolving eligibility discrepancies as received for their team. Required: 2+ years of Premium Administration or group billing...
FedPoint Portsmouth, NH, USA Full-Time
Mar 03, 2023  
Instructional Designer/Curriculum Developer
FedPoint, previously doing business as Long Term Care Partners, LLC, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are hiring an Instructional Designer/Curriculum Developer to join our team! This is an exciting role working in a 400+ person company with big aspirations, and a wonderful culture. We are a fun, professional and engaging team looking to welcome someone who will make us better. We are offering a hybrid schedule to balance working from home and in the office. In office days will be required 2 days per week. The Instructional Designer and Curriculum Developer is responsible for developing and delivering training for new and existing Customer Service Representatives, , Account Research staff, , and other employees across other operational unitis within FedPoint. Primary responsibilities includes performing regular needs analyses, developing new training programs, and maintaining/updating existing training plans....
FedPoint Portsmouth, NH, USA Full-Time
Mar 03, 2023  
Cloud Engineer
FedPoint , previously doing business as LTC Partners, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are hiring a Cloud Engineer to join our team! This is an exciting role working in a 400-person company with big aspirations, and a wonderful culture. We are offering a hybrid schedule to balance working from home and in the office. In office days will be required 2 per week at our Portsmouth, NH offices. The Cloud Engineer will use a software engineering approach to architect, design, automate, monitor, and build applications at scale. This position is expected to work with both IT Operations and development to optimize system performance, stability, and reliability. They will work with the different groups to figure out root cause analysis for issues and how to improve the process. This position will help elevate SRE practices by promoting the reliability and performance of our core applications. The Systems...
FedPoint Portsmouth, NH, USA Full-Time
Mar 03, 2023  
Director, Information Risk Management
FedPoint , previously doing business as LTC Partners, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are seeking a Director, Information Risk Management/Information Security Officer to join our team. This is an exciting role working in a 440+ person company with business growth goals, and a strong, person-centric corporate culture. The Director position is eligible for a hybrid work schedule, allowing for both in-office work and telework opportunity, with, at present, two full days on premises. The Director will be a seasoned Information Security leader able to provide strategic and tactical direction on management activities supporting Information Security and Data Privacy, Information Technology Risk Management, Regulatory Compliance, and Business Continuity. Primary responsibilities include: Planning and directing information security (IS) and information risk management (IRM) functions Monitoring of security...
FedPoint Portsmouth, NH, USA Full-Time