WASI, World Access System Inc., was founded in 1998, and began as an advertising and marketing services firm based in Omaha, Nebraska. The company grew steadily adding multiple functional and industry verticals to include real estate, healthcare, retail, campaign, and data management. Through its growth, WASI continues to invest in digital and IT assets, adding multimedia and real-time communication networks to support a  growing diversity of clients. 

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Our clear advantage is our commitment to and respect for our team members and the clients we serve. Beyond this, it is our commitment to investing in digital and IT infrastructure, advanced training and development, and team engagement. We focus on daily achievement and individual goal setting; we deliver results because we fundamentally want to strive for excellence every day.

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We are a boutique solution with the ability to support a variety of functions and industries. We take great pride in the fact that we can deliver high quality contact center support for our many industry partners. We’re also proud of our ability to foster deep customer relationships that increases lifetime customer value. Our experienced, 100% North America based, multilingual  team offers the comprehensive, powerful support our partners need to exceed customer expectations and grow their business.

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Our core values drive our performance: respect for the individual, integrity, compassion, duty, independence, and personal responsibility. Our solutions-oriented team is made up of passionate, hard-working, hyper-focused individuals from all walks of life; we specialize in building innovative, secure customer contact solutions, delivering a consistent, high-quality experience every time.